Spirit Van Lines

I called Spirit Van Lines for a move New York to Florida for June 2011 and given a quote of $ 1340.
The day before I was to leave for Florida, they changed the quote to $ 2275.00. I was told the supervisor was going to call back but didn’t. Since I had to turn in my apartment the next day I had no choice but to pay it.
When the movers packed and left they left stuff behind. I called Spirit Van Lines and was told that a supervisor was going to call me back, and guess what no call back. I had to pack what was left, and was charged an extra $ 200.00 for extra weight at the airport.
My items were stored with Spirit Van Lines; when they delivered in Florida there were broken items and 10 boxes missing.
I spoke with Aaron the supervisor and he said that they tracked down the boxes and will have them Fed Ex ed to me and he will compensate me the $ 200 overweight fee. Aaron called me a few weeks later and said that he found five boxes. As of today, the boxes have not yet arrived.
Now when I call the phone number it is a nonworking number. Also the telephone number that is on their invoice is also not working.
I will never ever use or suggest them to anyone.
The reason I even gave it a rating is because I couldn’t post the review without doing so…

The delivery was late by 3 weeks! We were forced to buy a lot of stuff because of the delay. They were very nice to talk to before you book it, once they pick up the stuff, you can’t get a hold on them, and they never return your call. The good thing is at least they didn’t try to raise the price, which is the only reason I’m giving them a 2-​star instead of 1-​star.

This review is for the Mover company «SPIRIT VAN LINES», I had hired them to move my stuff from Pittsburgh, PA to Dallas, Texas. They gave me a reasonable quote so I went with them. This was the BIGGEST Blunder I have ever made, Not only 18 boxese of my stuff was lost, they had no clue as the stuff had changed 3 TRUCKS from my house in Pittsburgh to Dallas, as they sub-​contract there work. I still have not recived any information about my lost stuff or any claim whatsoever. The customer service people are RUDE and They DO NOT CARE.
So bottom line: DO NOT EVER HIRE THEM, THEY WILL LOSE YOUR VALUABLES…

FAIL!
We booked our move over 3 weeks ago, we were sent the quote of $ 950 FLAT RATE and a time frame between 9 – 11. All systems go.
The day before we received a call changing the time to 2 – 4. Annoyed, but ok.
At 3pm the day of the move we received a phone call that the move is changed to 6pm OR the next morning. ANGRY!
We chose 6pm as we already had items outside to expedite the move. They showed up at 7pm only to tell us that we have more cubic feet then originally quoted. We showed him our quote with the flat rate and he showed us a completely different quote WITH OUR ADDRESS on it (scary!) and said «Um, we DON’T do flat rates.»
Keep in mind it’s Labor Day Weekend, we had to give up our Saturday so we could move and it was disastrous!
They called «the office» to get an authorization on the additional cubic feet and of course it rang and rang… duh! It’s 7:30 on a Saturday night!!!
I told him we had to move so what would the «new quote» be, he calculated $ 1,950.
Yeah…go f-​k yourself!
P. S. Awesomely enough… we found a company that was open at 7:48pm on Saturday of Labor Day Weekend, they accepted our quote of $ 950 and they’ll be here at 10am tomorrow. AND, they have FABULOUS reviews. WIN!
(Green Line Moving… FYI)