SuperDry

Love this brand. Fell in love with the style and brand 2 years ago and have been coming here almost every weekend. My friend got me hooked lol. It’s clean, well stocked and have friendly staff. The clothes is a little on the pricey side but they do have sales once in a while. Best deal is during Black Friday week. 30% off everything in the store. They have buy 2 items get 3^rd item free. I just caught that deal last weekend. If customers want sale items go all the way to the back of the store. There’s always one or two racks with discount clothes. Every week the store stocks new styles. I love the hoodies and jeans at Superdry. I always buy these. I wish the website
takes giftcards. That way I can order clothes online. But the stores do take giftcards. Physical and e-​giftcards. I come almost every weekend and one cashier remembers me. This store have better prices than the Times Square store. I really like this store a lot and will be back soon.

Great sales if you come at the right time. Make sure to check your receipt before you leave the premises to make sure that you were charged the right price. I had to double back since I was charged full price even when the item was already 50% off.

Firstly I never leave reviews but I just had to be cause this young man was so super. I went In to purchase a jacket for my son and Mike was excited and very helpful he really helped to make my holiday because I was told they didn’t have any XL’s when I asked the midtown store to check the system, but I just decided to go and he found one and was so nice about it, He even directed me to a great restaurant not too far away. (Where I had a great burger) He was patient and respectful He probably won’t ever see this but thank you Mike so much. Merry Christmas

This store is super cool! It was my first time in and the staff was extremely kind and helpful with explaining the product line. I think a guy named Edward helped me ask for him if you need help buying gifts– cute stuff for guys!

«Avoid Superdry washington sq park store»
The sale reps at that store is extremely unhelpful, lazy and not customer oriented.
Today, around noon, I went to Superdry Washington sq park store (near NYU). There were 3 sale reps in the store. I asked one of them to do a return for me. He simply said he could not do because I have to return it where I purchased. The store here doesn’t have my credit card information… Honestly, it sounded ridiculous to me.
I had to quickly run to Times Squares Store and with the help of Noah, I did a return and asked him about the return policy. He confirmed me I can do a return at every Superdry stores!
Clearly see, those guys at Washington sq store falsely stated about the return policy.
This was the worst experience ever at Superdry. I was extremely disappointed and it totally wasted my time.

I came here on a Saturday to purchase a t-​shirt for Lapin. The store was pretty empty and I saw a couple of staff members tidying up. I had to ask for help but they were helpful. The cashier was friendly as well. Side note, they don’t do returns.

Always have better prices than other stores. Nice open space which allows you to be able to find the clothes you are looking for. And of course it’s in one of the beat locations you can have.

i feel bad for people who think this is a japanese brand. even if the logo translated to «i’m a d***head» you wouldn’t know and still wear it. please don’t embarrass yourself wearing this brand thinking it’s japanese. expected horrible and tacky british taste in interior to every piece of clothing. yuck!

A really pricey UNIQLO. I didn’t see anything special about the clothes except they they were super pricey.

The casual clothing here reminds me of Abercrombie and/​or Hollister, complete with tees emblazoned with the company logo. Employees were helpful and generally pleasant. Not too pushy, which I prefer everywhere I go.
They had a good selection of sale items as well, and in general they had a good range of different clothing items from a simple plaid shirt to some cute and trendy denim cutoff shorts.
Stopped by to pick up some casual clothes since it was humid during the time I was in NY. Don’t bother with regularly-​priced items and just wait for a sale. I can’t justify the prices for some of their more basic items.

I only have one thing to say is that employees here are extremely nice just to get commission. One employee didn’t even help me and when I was asked at the register, the employee mouthed words to the cashier, which I’m assuming was to tell that he helped me. I declined the employee’s help because I was able to get what I needed. But hey, I’m assuming that’s how retail works. I personally am not a fan of their clothing so I won’t be coming back.

nice and friendly staffs. since first step in the store. all staffs was helpful and nicely. fast check out. love it

Seems like there are more and more SuperDry stores popping up all over the NYC area. This one isn’t as big as the one in Times Square, but the folks here are all pretty cool and very helpful.
The selection is still better than some of the other stores I saw in the mall and if you pop by enough you’ll notice they have some decent deals. They also have plenty of fitting rooms, which is a plus.
I won’t judge the clothing as it’s all subjective, but personally I like SuperDry stuff simply because they feel a bit more durable and well-​made than some other brands. Most of the stuff I bought there have lasted a good deal of time and I’m a fan of their flip flops as well (for some odd reason, maybe it’s just comfortable to me).
If you’re looking for a place to stock up on your SuperDry gear, this isn’t a bad location to check out.

Superdry had a supersale! My wife and I got windcheater jackets each for $ 39 originally $ 140. We got lucky because we were just walking around soho and decided to stop on in. I’m glad we did! The jackets seem quality made and I like the style of clothing here. I’ll stop by again from time to time despite the regular pricing is a bit steep.

I’m going to say that this store is worth every penny to shop at. We bought our winter coats from here last year and my husbands coat ripped under the arm. We contacted superdry and the customer service was just unbelievable! We were able to return his jacket NO questions asked and NO receipt and got a brand new jacket to replace it. I can’t think of any other store that truly takes as much pride in their clothes as superdry. We are customers for life after this. I have no problem spending money on clothes a company stands by 100%. The staff at the store were also super friendly and helpful. Great shopping experience.

I primarily go here for their jogging pants which I really like. However, everything is overpriced in my opinion, because literally every piece of clothing I’ve purchased from them has broken, or ripped at the seam.
My backpack was the first; the armband simply popped off putting it on one day. The zipper on my jacket, a cheap plastic number, broke as well. My shorts that I paid $ 80.00 for ripped at the fly buttons in a really strange place for the shorts to rip.
The quality of their clothing is just crap, and they charge dearly for that crap.

I came to the store since the outside of it looks really fun, and I had my eyes on a jacket. I thought at first it was a Japanese brand, later discovered that it is actually a UK brand.
To me, it was like between Hollister & Abercrombie with a twist of Japanese brand. I like how they have some shoes and bag selection, but not enough to WOW you nor distinctive/​unique enough. The price tag is actually much more costly than A&F, which I personally think it is overpriced already. A simple button up was $ 90 + tax, and the jacket I was eying I believe was $ 150. The quality isn’t bad, but I wasn’t convinced enough to make the purchase. Maybe if it was on sale. I’ll be sure to check on their website to see what other ideas they might come up with in the future in terms of styles and selections.

A common stereotype of a New Yorker might be mean, rude, snobby, and always in a rush. This stereotype is NOT true, well. maybe except for the employees at Super Dry, especially the cashier staff who just stand around, chitchatting, and twiddling their thumbs as time passes by. I have NEVER been to a store with such poor customer service until I came to Super Dry. What gives?
First I’d like to mention that the store’s advertising is a tad bit misleading. Super Dry was advertising a «30% off everything» sale. No where in the store did it state any exclusions, whatsoever. So, I presumed that 30% off could be applied to clearance items. The female cashier informed me rudely while exercising poor customer service skills.
((((Girl and Guy cashier jabbering about their weekend plans. Me standing around waiting for them to even see me and to help me…))))
Me: **brings up a shirt that’s on clearance**
Girl: **rings out item, which comes out at full price less 30%**
Me: «That item is on clearance.»
Girl: **looks at male cashier and gesticulates her hands out in confusion**
Male cashier: **shrugs** — «Just give it to him»
Girl: **types in the clearance price on the cash register, then looks at me with an annoyed face** — «OK, it’ll be 39.90»
Me: «It says that the entire store is 30% off»
Girl: «You either get the clearance price or the 30% off».
Me: «The sign doesn’t state any exclusions about the 30% off sale, such as excluding sale items»
Girl: **states rudely** «Well, If you want it, it’s going to be 39.90».
What an embarrassing and unpleasant conversation. A few problems with my experience and that female cashier here:
(1) Her level of customer service, if rated on scale of 1 – 10 would probably be a 2 or 3. Her tone of voice and body language when speaking to me, and about me to her male colleague, was negative and unwelcoming.
(2) As an employee, I’d expect you’d know what’s on sale, clearance, and what’s not. Yes, perhaps it might be annoying to have to type in clearance prices manually, but if you take your job seriously, then you should know what’s on sale/​clearance and price modify at the beginning of the transaction. That way, she could have avoided any outright confusion and annoyance on her part.
Overall, yes — Super Dry has really cool clothes. But, their sales policy and their employees are not. Their sales policy needs to be more explicit about exclusions, and their employees need to be more professional and need to treat their customers with better respect. Just because you’re young does **NOT** excuse you from respecting others and giving quality customer service.

Visiting this store was one of the main reasons why I headed to Soho earlier today. Being from Canada, this brand isn’t readily available in Toronto. To be honest, I hadn’t even heard of it, until 3 weeks ago, when I told my sister I was heading to NYC…
She sent me to Superdry to pick up a jacket for her. And wouldn’t you know it, the universe really had us in mind. They are offering 30% off everything! Yay!
I guess with the sale, sizing is a bit limited. I picked up a great jacket for her, that looks cool and is flattering on.
The one downside, is that it’s really hard to tell the difference between each jacket in a sea of jackets, and you really have to try each one on. On the plus side, I enjoyed my experience so much, that I not only picked up a jacket for her, but also one for myself.
Yay Superdry!
PS. The sales girl helping me was great! And added plus.

This store is the flagship for the U.S. apparently. They seem to mostly be situated throughout the UK, various places in Europe, and Japan. A lot of their clothes are interesting, different, and cute… comparative to how I feel about Desigual… and definitely matches if not exceeds their prices!
This is NOT a bargain hunter environment, but for those of you trying to check it out or are determined to buy up a storm, if you show your student ID you can save 10% until the end of 2009. Maybe I will hold out until I see something i really want that is on sale but until then i think that this store is what you would get if UNIQLO, ZooYork, American Apparel, Armani, and Rugby had a baby. The style is «urban» and very high class hipster looking.
Take a gander but don’t seriously think about buying much here unless you make that kind of money.