Doctors Hospital of Manteca

Had my ACL reconstruction done here by Dr Farr. Had a great experience all the way around. The nurses made me feel at home during the time leafing up to the surgery (i was a huge bundle of anxiety) and to me that was above and beyond what i could have hoped for. Surgery went great and a year later I’m doing well.
I’ve been through the ER here a couple of times and it’s hit or miss. Seems like every time I’ve had to go in, so did the rest of Manteca. There’s always some kind of wait in the ER. One of the billing ladies isn’t ever in a good mood. The nurses and doctors are way more competent than other local hospitals.

This is this absolute worst hospital you can go to… my mom was brought here by ambulance on a Friday due to being very weak and was admitted for low potassium, being her daughter I told the ICU/​CCU STAFF that my mother was an alcoholic which they chose not to detox her. My mother was speaking thru her whole visit complaining about the nurses not changing her diaper which they made her wear and gave her a bad rash… By day 3 she was put on life support for Unknown reasons and the following day my mother passed away. .when I spoke to the ICU Physician he said my mother was acidosis but did not know why… following and egd procedure the physician thought she may have been punctured or nicked and this may have caused a massive infection in my mother’s body… for hours we watched my mother deteriorate on life support as all her organs shut down. This was the worst thing our family could possibly go thru… ever…don’t trust this hospital with your lives!!!

My family is still in shock with how much this hospital charged for a 3 hour visit. My son had some difficult breathing with his asthma, so we brought him here. We were seen by a Doctor, several nice nurses, and a respiratory therapist. We got the usual breathing treatments, some tests, and were told we had to take our son to Oakland’s Children Hospital, he had pneumonia.
When we received the bill, our jaws hit the floor, over $ 13,000 for a three hour visit! Unreal, just unbelievable! We stayed at Oakland Childrens Hospital for two days and the bill was not even this much! For that price, I thought they’d did surgery on my kid or something!
I did some research to find an article by John Hopkins how this hospital is NUMBER 1 for mark ups!
Just Google «National study says Doctors Hospital charges too much»
This is a portion of the article.
MANTECA — Doctors Hospital of Manteca marks up its prices almost 10 times over its actual costs when it charges out-​of-​network patients and the uninsured, as well as auto and workers’ compensation insurers, according to a new national study.
The private, for-​profit community hospital and its sister facility, Doctors Medical Center in Modesto, are among the 50 hospitals in the nation with the highest markups, charging on average more than 10 times the costs allowed by Medicare in 2012 while the average hospital charges 3.4 times the Medicare-​allowable costs.
With a 9.6 ratio, both Doctors Hospital of Manteca and Doctors Medical Center charge $ 960 for every $ 100 in costs, according to the research.
Doctors Hospital of Manteca is No. 1 in California, according to the Johns Hopkins study.
This may cause some to drive further for care, jeopardizing their health!!! When my son is having difficulty breathing, do I speed to another hospital that is fair or take him to Doctors where we can be assured we’ll be paying that bill for years to come! Just so sad and unfortunate, shameful actually.

Had to pay entire deductible ($ 9k) for my son to be born the day before he was born or we would not accepted in for the birth. Thry charged too much and it took 2.5 months to recieve the refund check. They didnt have a problem taking it but issuing a refund is another story I guess. Other then that it was okay. Seemed understaffed.

We were there for my boyfriends motorcycle vs car accident. 6 hour wait. Never seen by an actual Doctor. Not enough beds, rooms or gurneys. They never even wheeled him out. I had to go find a wheelchair & wheel him to the car myself. No verbal instructions to go home. Manteca needs a larger hospital with more staff.
The best ER nurse they have (without attitude) was MEGAN. She understood my anxiety & helped me to understand why the other nurses & staff were treating us like prisoners and cattle. It was an awful experience except for Megan.

5 hrs later we are told our son has an ear ache…

This hospital sucks!!! I am a former employee who can tell you first hand that the nurses and management suck. Carmen Silva the wanna be CFO is a evil manipulative person. How she made it that high up is beyond me. To bad the only good person their CEO Nikon left. Smh. Id rather die then go ber for service m

I am shocked at the quality of care at this hospital. We have delivered 2 babies (one 3 weeks ago) here and I just took our oldest to the ER with a 104 fever and have had nothing but bad experiences here. It took a half hour to get an ice pack and 2 hours to see a triage nurse and get any medicine for a toddler that had a 104 fever to begin with. They took 2 people with sprains before taking my 3 year old in. 3 people in the waiting room were saying how shocked they were that they didn’t take her in sooner. To add insult to injury, the PA was incredibly rude after I asked a simple question regarding the dosing of the meds they prescribed. To be completely honest, if I break my arm, I’m driving to Tracy before I go back to this dump.
When delivering our latest baby, the nurse kept telling us all the mistakes she was making. I would ask her questions and she would flat out ignore me. It’s a sad day for Americas health care system.
Apparently, this «For Profit» hospital is among the 50 worst mark ups in the U.S. Check it out:

I just had a complete knee replacement done by Dr. Farr at Doctors. I was treated like a queen. When I pushed my button in need of something it was only a few minutes that a nurse or nurses aid responded! The nurses and CNA’s are very conscientious! From the intake PA to the nurses, nurse assistance, dietician, therapist were absolutely outstanding. If I ever have to replace my other knee my first choice would be Doctors in Manteca. The Case Managers trying to place me in a rehab during a holiday weekend were also wonderful. The person who cleaned my room everyday was very thourough. The nurses kept my pain level down because they were on time with my medication! I want to give all those that are employees by Doctors their due credit!
My sincere thank you to each and everyone involved in May comfort and recovery! Part of that comfort was the food. I very much like the food they serve. I was not on a special diet and the variety of food you receive every day is very good. You can also pick on the delivery menu want you want the next day. The choices are good and healthy but tasty!
With much respect and love, Carla Palm

Nursing staff is good but er doctors are worthless. Im sitting here in the waiting room 2 hours after my daughter went threw triage. Online said there was no.wait. i watch the doctor threw the window in triage room he leaves to the rooms on average of 3 minutes then comes back spins in the chair then types spins again talks to nurse spins again for about 15 min the 3 minutes gone the back to chair and repeat. No wonder it takes 8 hours to see 5 people. Come on. This is on april 17^th at 8:45 pm so you know what doctor it is. Fire his ass and get somebody who cares and is not here for a huge paycheck.

My dad’s been here in this hospital for 3 days. He came in through the emergency department, which is the last place his bag of belongings was seen. His phone, clothes, wallet, money clip, car and house keys. All just mysteriously vanished. So friday night I come down here to make sure his truck is still in the parking lot. I go into the er, and the nurses and house keeping staff are all tripping over themselves to write down my info and assure me that there is someone looking everywhere for his belongings. Saturday still no word when my mom comes to visit my dad. Saturday night I call to see how he’s doing, and the nurse tells me they found his stuff… yet get here this morning to visit and my dad has no clue where his things are. I’ve been told by about 4 different people that they have looked everywhere and it’s just nowhere to be found. Yet my dad remembers it going from the er to the operating room with him. So you mean to tell me that in a closed environment such as an operating room in a hospital that a bag with someone’s personal items can just vanish? Then to lie to me about it and tell me yes it was found. Like they didn’t think I’d find out they didn’t find it? If one more person tells me they are «still looking, but have no idea where else it could be», I’m going to lose my cool. They’ve gone so far as to tell me that it may be in a lost and found that’s locked until Monday. Well, if it’s locked how would someone have put my dad’s stuff in there? And seeing as how his wallet with his id is in the bag… logically as someone who works here if you find a hospital bag with belongings in it… wouldn’t you check to see whose things they are so maybe you could get them to the same place as the patient? Looks to me like someone in this place may have a case of the sticky fingers. And the second I have proof this place will be hit with a law suit from hell

Nurses here have tension between each other which makes us very nervous. The hallways smell of urine. And the service here was awful. Bad bad bad. Run far aways from this place.

Chose this hospital because they were on the list for coumadin clinics based on a general Google search. Staff was friendly and helpful by providing information what was necessary for my guest to be checked into the lab. When we returned registration remember my guest and proceeded to help her without additional delays. Updates later…

This place is a hit or miss. I went with my children and had a great experience except just recently they diagnosed my 11month wrong. Went to them twice and they did X-​rays on my child twice and still diagnosed him wrong. Their the reason why I’m sitting in Oakland Children’s Hospital writing this review. The nurses are great… Love them :) but was pretty disappointed with the amount of care that was put into my child. When I took my husband their the nurse was a totally rude and had no idea about customer service. I’ll probably never go there again… Definitely will NOT take my children there. EVER

What a great place this is. Checked in online. Staff was great. Computer monitors keeping track of your wait time. Got checked in, sat down and nurse was there. As soon as nurse left, doctor came in. Directly after, ex ray tech, and shortly after the discharge. Highly recommend.
Ended up here as the sutter health in Tracy had a 3 hour wait. It was hot, muggy and felt sickness ridden there. The staff there were not very welcoming. Drove a quick ride over to Manteca, and good to go.

Doctors Hospital of Manteca is the one of the best in the area. It is a small hospital, which makes you feel as comfortable as you could possibly feel. I go there for all my regular tests, and results are always prompt and sent to the doctors in a timely manner. All the doctors I’ve met have been nice, and I have yet to meet one who makes me feel uncomfortable. The emergency room experience is also exceptional, although that department is currently under construction. The volunteers there are exceptionally helpful, too.

I went in for a colonoscopy and endoscopy. The hospital was extremely clean, all new equipment and extremely impressive staff.
I was amazed at how the hospital presented.
I would recommend this hospital to anyone. The staff are great people and every nurse I dealt with was great. There were even a few really pretty ones!

The Emergency Room here is a cattle call… You walk in and the room is wall to wall with people. They even have people waiting in the bathrooms!!! I’m here to visit my mother in law… Thank God we live in Brentwood!!! John Muir Rocks!!!
Staff here are rude! Not helpful, and need a class in proper ER processing!!!

Was training not offered at this hospital? I understand it may be busy, but please maintain some professionalism.
So the receptionist took a while to get to us when we were the only one’s waiting there. They surely needed assistance because it seemed like a lot of work put onto one woman. However, she was doing the best she could and was really nice.
The first nurse that helped us to figure out my grandmother’s symptoms and such was really nice. She tried her best to comprehend my Grandmother’s broken English and even tried to use different phrases/​words when she couldn’t understand.
The second nurse, Jaimie, was terrible. She was very rude, impatient, and not professional at all. Working in a hospital, you should understand that there are people who aren’t very fluent in English and have a difficult time understanding. Rather than using different phrases/​words she just repeated the same questions louder. I couldn’t stand her rudeness. In addition, she tried to get a blood sample from my grandmother and attached something to her arm. Apparently, Jaime didn’t attach it correctly (as another nurse mentioned). Jaime didn’t apologize. Rather than, she let her ego go and said «who said that? well I guess I will need to have a talk with that other nurse then.» So much for professionalism. My grandmother really needed to use the bathroom, so instead of helping her… Jaime wanted to rush her out so we could just go «on our way out» rather than inconveniencing her during the check up. Thus, my Grandmother had to hold it in and wait (even though she said several times she really had to go) for the nurse to say we could leave. Terrible experience with this nurse.
The reason why there is 1 star (since I couldn’t give a zero) would probably because of the doctor. The doctor was nice and worked well with his patients. He was understanding and really tried to help my grandmother.
The nurses just need some training. Or at least the one that we encountered. Using medical terms and repeating them even louder will not help a non-​English speaker understand better.

My sister chose this hospital to have her baby girl in, and I spent 9 long hours wandering these halls, so I feel I am pretty qualified to give an accurate rating, even though I was not a patient here. (Knock on wood.)
The hospital is very small and quiet, except for the labor and delivery area, which was having a particularly busy night. There are four really nice things that I noticed about having a baby here:
a) The nurses were so nice and helpful. It was clear that their number one priority was my sister and her comfort.
b) You have your own room from start to finish, so there is no transferring to the delivery room when you are 9 cm dialated and screaming your head off. I figure this could be pretty helpful.
c) Security. The labor/​delivery wing had a locked set of double doors that you could not go through unless you picked up the phone and identified yourself and gave the name of whoever you were there to see. Once the baby was born, and my sister was transferred to a recovery room the next morning, the baby had an ankle band that would set off an apparently god-​awful alarm if the baby was removed from the area. BABY SNATCHERS BEWARE!!!
d) The baby stayed with my sister almost the entire time. The only time she was out of my sister’s hands was for her very first check-​up and when the nurses took all the measurements.
Other good things: free coffee and tea in the cafeteria and a pretty extensive gift shop.
Bad things:
a) This hospital does not administer epiderals for some reason. My poor sister learned that the hard way.
b) The morning after the birth, her recovery room was in the middle of some other ward… My family was listening to a man coughing up a lung the whole time we were there.
c) My sister said the food was awful. But it’s a hospital, so I think that’s pretty much a standard.