Kmart

I enjoy shopping here, it’s way closer than wallmart or target the staff is really nice. the only negative that I have is they dnt sell video games anymore. I think just durning the holiday seasons now.

I enjoy Kmart I always get great service I always seem to find what I’m looking for and not so crowded that u ferl over whelm by customers I always find what I looking for most of the time if not I can go on line and get it

I seldom come here because of condition of the store and customer service but they have a new manager and things have improved greatly. Store is clean and organized. Well stocked shelves and customer service is very good. Keep it up

I just had the worst customer service experience that I have ever received at the Manteca, Kmart. I waited 45 minutes to check out, standing behind 24 other irate customers. There was one checkstand open in the entire store. We asked for more checkers. We asked if there was a computer problem. We asked to speak to the manager, Angie. She just glared at us and walked away without any comment. Customers were walking away from full baskets of unpurchased merchandise. Meanwhile we counted several employees that were standing around the checkout counter, one at the jewelry counter and 4 at the customer service desk. None of them were working or engaged with customers. If they were not trained to be checkers, KMart has a problem. Even a simple” I’m sorry for the inconvenience” comment from the manager would have helped to soothe ruffled feathers. Shame on you, KMart for not training your managers and employees better.

There’s a reason I shop here once a year. Worst customer service, employees are rude and very unprofessional. They need better lighting in the parking lot (especially considering the location). They need to step it up considering the competition they have out there.

I like this store, you gotta understand what the company is up against. Im sure this store too will fall victim to the Capitalist Walmart and shopping online. People need to understand they can chose to contribute to more stores than just Walmart. Have a little understanding when the store is less than stocked, or a little messy. Like the Walmart in Manteca isn’t? There’s simply no reason that Walmart shouldn’t have 5 or 6 or 10 available checkers. Walmart’s profits last year $ 13 billion. Think about that as you stand in line for 30 minutes to add to their bottom line. I prefer to drive the extra few miles and smile while I stand in line. Never have I had to wait at this store like I have at Walmart. I don’t shop for my household in Manteca for groceries, if I did I’d travel to a WINCO. The parking lot is beautiful at this store btw, very empty but free of the garbage that surrounds its competitor and has lots of shade. The cashiers are friendly because I am friendly. No matter where you shop anymore it’s rare you come across someone who understands the importance of making the customer happy. It has to be a focus of the company. Gratitude for employment and the opportunity to affect someone’s day in a positive way also helps tremendously.

It’s an okay store near a busy intersection made busier by a construction detour.
I went to see if they had any TV I would like. I would even be willing to buy the same 3D Blu-​Ray/​TV set that I had previously that I could not ship.
They didn’t have a lot and most was low quality, unlikely the setup I had, which was medium quality but I bought that around Christmas time.
No one talked to me at all, but I got some grumpy looks. It was that kind of a day.
Update 2015.12.19: I’m still not thrilled with Kmart but I ordered some things online and some of them were actually available at the local store – this store. Apparently, the order was transmitted to the store and someone picked the items from the current merchandise, as a personal shopper would do, and packaged it.
I got an e-​mail and a text message telling me that the local part of the order was available for pick up. I went to the store, which was typically overwhelmed. The greeter told me that I didn’t have to wait for the service desk, as it also said in the e-​mail. I headed to one of the checkout lines that was only mildly overwhelmed. The cashier asked me if I was there to pick up a ship-​to-​store order – I didn’t have any merchandise in my hands. I showed her the e-​mail.
Naturally the scanner at the cash register didn’t work, so she struggled to get the number into the cash register. I think it took 4 times and apparently, it didn’t precisely tell her the package’s current location, so she went to the room behind the curtain and searched. It took a little while, but she found it.
She was pleasant during the experience.
Update 2015.12.23: I’ve got everything now. Strangely, the next three items were apparently shipped separately from the main warehouse, though one was shipped to the warehouse first.
Two were scheduled for Monday and one for Tuesday. One of the Monday deliveries was delivered Sunday by UPS. The second was delivered to the store. The Tuesday delivery was delivered by the post office. Who would have guessed? I wouldn’t have. When I mentioned it to the clerk who searched for my package, she was surprised also.

If I could give 0 stars I would. This place has horrible customer service and extremely long wait times to check out. The cashiers are not trained properly and it is VeRy frustrating. I only come here because it is close to my dads house but I refuse to
Come here again. I hate writing bad reviews but this place is awful.

I’ve been here a couple times just because it’s close to my house, it is ok kinda dirty and some of the staff is not nice, but sometimes you can get a good deal or stuff, that’s why I go 3 times a year.

Lots of deals at this location. Not much foot traffic. Great if you want a peaceful shopping experience. Kinda messy at times.