Rose Cart of Manteca

It was 5:15 and my husband was on his way to pick his daughter up for the father daughter dance when I asked him if he had the flowers?. Being his first time we will forgive him but I gave it a shot and called the Rose Cart florist and even though she had closed at 5 she kindly made a beautiful corsage and butineer for him and saved the day! I will bring my business here in the future. 5 stars and a big thank you

Had am emergency and needed flowers. Website says open at 9 on Saturdays. Was not open. Wasted time and lost a customer.

Zero stars for this sorry excuse for a business who in its very definition exists to bring happiness to the customer.
On 4/​27, I ordered a dozen pink roses for our once in a lifetime 25^th anniversary. Everything was confirmed and of course the credit card processing worked flawlessly!
On 4/​28, after several hours into the day, my wife had not called to comment on her surprise. I soon got a text saying the florist informed her that the pink roses were unavailable. I called her and she said the driver was waiting for her decision on whether she could accept red or white roses as a substitute. My comment to her was if she didn’t mind go ahead and pick. She chose half and half.
As we still had other events planned for our biggest celebratory date in our lives, I left work a little early to get ready for our big night. As I walked toward the door I noticed red rose pedals on the ground. I thought, great her flowers arrived. When I opened the door I saw my disappointed wife. She told me she refused the arrangement because the flowers were a mix of pink and red. There was browning on the pink flowers and the red ones were dying. This would explain the trail of pedals.
She called the shop and expressed her disappointment and the fact she refused the delivery. There was no apology, NOTHING! She did say she would credit our card. The money isn’t the issue. I had one chance to make this memorable and Rose Cart blew it! They should have went to another florist and bought flowers to satisfy our order. Their cold and carefree attitude toward our special moment is reprehensible. 25 years and nothing! Your reputation is all you have and you have done a superb job in ruining yours.
Luckily we will be traveling to Maui to celebrate and I will shower her in flowers!

I see all the bad reviews, but they did well for me. My wife loved the flowers and delivered on time, thanks.

I would like to give no stars:-(very disappointed in the arrangement that was delivered… More disappointed that the owner of the shop would not make it right… Lesson learned … Never use this shop or her other 4 stores… Sad that my daughters birthday was ruined by the owner herself

It’s obvious this shop is problematic. My daughter sent me flowers chosen by the pic on their website (polka dots & posies) and two balloons. What I actually received was an arrangement that looked like I had tried to do it myself (a flower arranger I am not!) and there was NOT one piece or part that was in the picture. The only reason my daughter chose it was because it had a lot of pink and was in a «signature» pink vase… what they did choose did not even go together, it looked like a mish mash of whatever they could pick from the garden! Horrible! No pink vase either! She should have been told when she placed the order that they did not have the flowers pictured for that arrangement. They also did not deliver balloons with the arrangement. Upon a call from my daughter, they said they would take care of ASAP. Never received them nor a call from the owner Tracy Debuddy! I called her as well as my daughter and was told that «we do our best.» Her best is not good enough! You deliver orders to your customers that they paid for and you don’t go home because it’s time to get off work! What the!!! She also stated their website has a note that says there may be substitutions-NOPE.What a piece of work this place is! AND yes, lots of EXCUSES! I will NEVER patronize this flower shop again. Beware…

I live in SF, my sister lives in Manteca. I knew there was no way I could make the drive in time for a little family dinner to celebrate her birthday. I found the Rose Cart and ordered a $ 40 bouquet in fall colors, and paid $ 9 delivery. The photo is what $ 40 buys in Manteca. I could have bought that for $ 15 at Costco. Next time? CHECK REVIEWS! Wish I didn’t have to add any stars!

I agree with the other reviewers. One mothers day my husband bought me roses. When the delivery guy showed up I got the wrong order. Luckily I hadnt opened the card yet. 5 minutes later he s back at my door telling me he gave me the wrong order. we trade flowers. I got roses. They were okay looking but not great. The next day they were already half dead. They died the day after. I know that roses dont last as long as other flowers but come on. I told my husband if he wants to buy me flowers thats great just dont go to rose cart.

In past holidays I have used this florist & have been pleased. But this valentine’s has been anything but pleasing. First, when I went in to order my flowers it was someone new who I haven’t seen before. She was short with me & treated me like I was taking up her time. On valentine’s day lunch comes & goes. Still no delivery. I call the florist to find out. She says she will call me right back to find my order. 45 minutes go by — NO CALL BACK. So I call back explain my situation & was told it was valentine’s. Really?! I didn’t know. Anyway, flowers were delivered literally as my girlfriend was walking out of her job…15 minutes late at that!
Whatever I get it… it’s valentine’s day you’re busy… hire more drivers, get the help you need for one of the busiest days for your business, start early… do what you gotta do to make sure all of your customers are pleased.

I have had two bad experiences with Rose Cart, both times paid for flower arrangements to be delivered and they never showed. One I ordered and they second were to be sent to me. The people are not very friendly and just don’t seem to care. Money was refunded but not with out me demanding that it be refunded.

Imagine waiting for a special bouquet of roses to be delivered to your wife on valentines day, and they never show up. Standing at the house all day empty handed. That’s what happened to me when I ordered from this place. What a disappointment. I will never use them again.
Update: 2÷22÷12. So I went in the next day to get my money back. Their was a gentlemen in front of me getting his money back for the same thing. The owner had a bunch of excuses why she wasnt able to get my order completed. In the end, she took on to much business and couldnt deliver when it came to complete the orders. Bad customer service.