The UPS Store

Not a real friendly location.
Went to print a few times (mainly because Staples was backed up) and each time something came up that did not make my experiences pleasant.
One time an employee was quite rude & tried to charge me for using the computer to print something from my usb (they didn’t mention or charger me at an earlier visit). It wasn’t until her manager or supervisor overheard his employee & I, and then told her there’s no charge for printing off a usb.
Each time I print, more than 30% of the prints are smeared or there’s toner residue over my prints (I’m guessing the printer needs to get serviced or cleaned). Though when I brought it up, they still charge me for the prints (mind you I bring in my own cardstock paper which gets ruined in their printer). Their excuse for the smearing & dirty printing is «because it’s printing on cardstock. That’s how it’ll look.» I find it so weird because when Office Max was in town, and all my visits at Staples, it rarely happens, though if/​when it does happen, Office Max & Staples usually mentions their printers need to be cleaned and theyre more than happy to reprint on their cardstock to substitute the ruined print on my own cardstock.
I think if their mannerisms/​customer service was a bit more inviting/​friendly, my experience wouldnt be so bad. I would definitely NOT recommend this UPS location.

Stellar service! Courteous and friendly employees. Refreshing! They open the door when your hands are full and make a breeze of shipping. Pricing is fair. Love finding businesses with integrity.

Well it’s not that easy getting in and out of a car or a store with three packages and an 8 month old baby in a stroller. I was greeted by a friendly girl
Who said I would be next. She is the only reason this place is getting any stars at all. However I was skipped by a man who came to help and left holding my packages. When announced I was next he ignored it and continued helping the other person who came in way after my son and I. I’d rather go to the post office from now on.

Went there to get some paper work notarized, which the Nice lady had no idea how to do. Honestly not up to the rest of your standards. i love these people because they work with you, but this time they really dropped the ball. now I have a bunch of useless documents that outed me $ 10 a stamp.

I heartily endorse this store and their courteous, competent owner and employees.
I moved to Manteca in June, 2010, on a short-​term basis and promptly rented a PO Box at this location (box #108, yo!), given that I’ve had recent similar good experiences with the UPS store in Bellevue, WA and Las Vegas, NV. Given that I’m on the road A LOT for work, my ‘snail mail’ needs to keep up with me and I’m pretty much an expert at doing this.
The Manteca UPS store stands apart from all others. The people here are friendly and they offer exceptional customer service.
I receive a lot of overnight packages, and the staff promptly receives them and sends me a text message to let me know that a package has arrived and is ready for pick up (this service only costs $ 2 a month extra on top of your PO Box rental, and, if you receive a lot of deliveries, it is WELL worth the price). I use USPS to send a lot of certified mail, and these guys do everything that they do at the US Post office.
Also, I often have big scanning or printing projects that would cause my little desktop printer/​scanner to explode. This UPS store has a state-​of-​the-​art office printer/​scanner and can quickly spit out scan jobs and printing jobs — plus you get a discount when you’re a PO Box holder. No need to go to FedEx Office/​Kinkos.
Right now I’m transitioning out of Manteca, and I’m kinda going around and scouting out new locations and projects. The UPS store just took my phone call and are packing up 2 weeks worth of my mail and overnighting it to me down here to my hotel in San Diego — pretty cool, right?
I’ll miss this store and the people who work here and the friendly «hello» I get from them everyday