AMC Arbor Lakes 16

Price gouging during the holidays, excessive charges more than the normal pricing. Very dirty and employees have poor attitude. We will never return to this theater. There are many other places that are fair on pricing and appreciate the business.

If you are a cinephile or someone who cares about *film* integrity, DO NOT go to AMC Arbor Lakes.
— On Sunday night, we went to a screening of «Psycho» at 7pm.
— When we got in the theater, a DVR menu screen was playing.
— At 7:20, I asked an employee if there was a problem. They came in, apologized, and offered us all free passes to another film.
— For the next 30 minutes, «Fathom Events» commercials for opera and other corporate events (???) played.
— At 7:50, the film started (an hour late!)… in the incorrect aspect ratio (projecting in the curtains)
— I went out to ask an employee to fix it, and to please give this screening some necessary attention. He was baffled that clearly no one was paying attention to the screening.
— 15 minutes before the end of the film (the CLIMAX of «Psycho») the sound continued as… A DVR COMMERCIAL came on!!! A DVR COMMERCIAL! IN A MOVIE THEATER!!! Obviously no employee noticed, so the entire theater left the screening.
UNACCEPTABLE. Will never trust a corporation like AMC to properly project a great film.

The boy like movies and I like cupcakes (hi there, Nadia Cakes) so we come here with some regularity. The theater is always clean!
They just changed their pricing structure to make the movies more affordable, when they were already one of the less expensive theaters in the area.
That IMAX though. Again, keeping in mind that my boyfriend is the one who likes movies, not me. IT IS SO LOUD. Like burst your eardrums and ruin the experience loud. Easy fix though. Just bring ear plugs.
The thing I love about this place is that they’re not trying to rip you off. I’m the kind of person that refuses to pay $ 5 for water but also for medical reasons can’t just not drink it for three hours. I’ve never had a complaint about bringing in my water bottle. Extremely helpful.

I love movie theaters — i can just never see myself paying 15 bucks or more to see a movie (which is about the average in NYC). So when we were able to catch a movie at just 11 dollars — that was a steal!
Fast forward to getting into the theater — it’s clean, well kept, carpet is still plush, no sticky residue all over the place that you’d normally get at lesser places and everything is looking fresh and new. No faded signs, no worn out looking concession stands, everything was Up-​To-​Date!
Everything about the theater was clean and new looking even though I was told it’s more than a few years old. Classic looks stays classic and classy. That’s all i have to say about that. Would i come back here — Yes i would.

I was here today, and I’ll give them this they will show movies that many other AMC theaters won’t that may be controversial. I was just here last week to see Jersey Boys and it was open at 10AM, love starting the day with a movie. Save your stubs and get a free drink after 5 at Patrick’s, must be same day. I love how the lot is so close to the theater and everything is ground level. I also love that the theater I was in wasn’t icy cold and very close to the bathrooms. Not hard to get in or out from the street either. Pleasant all around.

Sitting waiting for the show to start. 30 minutes until show. The music is BLASTING. Complained to a manager who ignored it. 89db in here. Just crazy.
Obviously no formal of customer service. I generally stay away from this place and now have even more reasons to do so.

This AMC is large and convenient. I come here for almost all my movies. The only hassle is finding parking on a Friday or Saturday night. I normally end up parking at one of the restaurants close by. Like most theaters, the price of food is ridiculously expensive as are the tickets so nothing new there. Service is what most would expect when it’s run by a bunch of high schoolers unfortunately. Some of the staff/​cashiers aren’t very attentive or polite. It’s just a job for most of them. All in all, an average theater.

I took my sister here for to see a movie on her birthday date with me and I liked it! I am a fan of AMC movie theaters in general and this one did not disappoint.
We had just eaten lunch so I have nothing to say about the concessions since we didn’t get anything. I am sure its your typical over priced movie concessions. The ticket people were friendly enough and the seats were nice and comfy.
Not much more to say. I rarely venture to the Burbs but if I happen to be out that way and want to catch a flick, I will stop in again.

comfy reclining chairs and friendly staff.
If you like your movies really loud, this is the place, or bring earplugs!

Not the best AMC in the Twin Cities, but definitely the best movie theatre in the Northwest suburbs.

Love Arbor Lakes AMC! Nice theater. Easy to get to. Close to lots of good shopping and restaurants.