Tri-City Taxi Services

Worst cab service ever. Called to get a cab an hour before I needed to be to work. Said they’d be right there. 40 mins later they told me 5 – 10 mins. Cab driver had to stop to pick up another rider. Never came out, sat in a parking lot for 10 mins and was hung on twice by the dispatcher when I called to tell them the how imperative it was that I was at work on time. Got out of cab, called americab that was there in less than 5 mins…

I want to give them zero stars, but I cannot.
Weird, they’ve got two profiles, but they are still an unprofessional cab company staffed by abusive, belligerent drivers and dispatchers driving smelly, outdated cabs with questionable stains on the seats.
If you give them enough time to talk, each and every one of their drivers will say something offensive/​racist/​homophobic.
I once had to tell one of their drivers that they cannot self-​administer antibiotics for a viral infection.
Another time, I was extremely late for an appointment because the driver actually stopped her cab in the middle of the street to start flirting with a cop. Classy.
That same cab driver spent a subsequent journey trying to tell me (a woman of South Asian descent), that I was «not black, not Hispanic, not Asian because you don’t have the slanty eyes, not Indian (she thought that meant Native American), so you must be Caucasian». My God…
And this is the nicest incarnation/​experience of this cab company. Many, many times I’ve been told 15 – 20 minutes, then have had to wait 2 – 3 HOURS, being strung along, being yelled at by the dispatcher for calling for an update («excuse me, where is my cab, please?») and then other occasions, being yelled at for NOT calling and asking about an update! On one occasion I was stranded outside a mall in a blizzard and the dispatcher «forgot» to send the cab out.
They are also one of those companies who feel like they can just pick up extra fares on the way, so you end up paying more than a bus fare for a dirtier, slower ride, in proximity to more people who are also dirtier and slower. Value for money? I fucking well think not.
They really are a pack of inconsiderate, abusive, unprofessional lot, and it would not be a loss to the world if the company simply ceased to exist altogether.
If they’re the last cab company on earth, walk, buy a car, hitch-​hike, take a train, take a bus, or just build another version of your chosen destination closer to your house.
Note: none of the above were hyperbole or humorous fibs. These were real things that actually happened and it is my responsibility as a Unilocal reviewer to dispense these truths to anyone seeking to use this cab company’s «services».