March ARB Dry Cleaner/alterations

This place is unbelievable I took my husbands uniforms in to get some patches put on well the lady said she would have it done by Sunday that their closed Sundays but she will be in because she has a lot of work to do so I’m like okay as long as you promise you’ll be in because Sunday is the latest I can do for the uniforms and she promised. I’m like okay I go back Sunday to pick up the uniforms and the door is locked so I call and she answers and I tell her I was suppose to pick up my husbands uniforms today as she promised they’d be done today keep in mind she’s had them for 7 days not only was she unorganized but she didn’t even start on the uniforms. At this point I’m highly annoyed she’s trying to tell me she’ll call me when their done and she can’t get around to them today. I’m starting to get more anger at this point I’m like look I explained to you I needed these uniforms no later then Friday and that Sunday is the latest I could do and you shouldn’t be making promises you can’t keep. Your dealing with military here you can’t just say you’ll call them to come pick up their uniforms when they need to be done at a certain time frame. She then tells me okay she’ll call me back. She calls me and tells me she’ll have them do e by 6pm and to pick them up. I’m then ask her are you sure because if their not done by then she then says yes. I leave earlier then I was suppose to so I can be there on time so she had no excuse uniforms were done but she didn’t even offer a discount for the stress and hassle she put us through not even an apology. Not even worth the hassle of dealing with this place ever again

Not much to say other than they do their job perfectly… which says everything. You’ll have a seamless experience.