Salon and Spa Botanica

I used Salon Botanica for a desperately needed haircut. They were courteous and got me the appointment that same day. Being a Male, I’m always weary getting a cut at a predominately female salon. My stylist (Brittany) was as good as any traditional Barber I’ve had. She was friendly, attentive and extremely Professional ! Thanks for a great cut.

I came here with my sister in law for an hour massage. I had Carlton, who was very very good. He did a ‘pre’ and ‘post’ check of alignment and symmetry in the mirror, which, although interesting, was slightly uncomfortable. His massage was unlike any massage I’d ever received, but I really enjoyed it. The salon and spa were clean and inviting. The front desk staff was nice, and I felt as if the price was fair. My mother in law got her hair washed and styled, and it came out beautifully. I will return to this salon and spa to see Carlton again.

I gave this a three star because my stylist really tried !
I initially booked my appointment with another stylist (I was a new client and her hours happened to be fine with my schedule)
The lady who took my booking was really unfriendly which usually is a heads up for what is to come– I travel a good deal and use salons throughout the U. S so I know that someone not customer service orientated on the front desk is an indicator of poor salon culture !
Well a few days later someone called to reschedule me with someone else — she was annoyed that I was not given to another stylist being a new client (not my problem I might add)
So I needed a color badly and in I go
The receptionist was annoyed that she had to end her call and acknowledge me —
My stylist was nice and her co — worker was really friendly and up beat — so bonus points there.
My stylist was very messy with the color and I had splashes on my arms and on my shirt .
It was expensive for what I got and the clincher was checking out — not even eye contact from the dour person behind the reception desk — not even a thank you !
The three stars are for my stylist who is I think good but needs some guidance and the other friendly staff members
Zero for the receptionist

Excellent 1.5 hour massage. Great customer service. Overall very happy with this establishment. Tammy was exceptionally nice. I will definitely stop in again.

I went here for a one hour massage, after listening to him talk to me and go over what he was going to do the final massage was about 40 minutes max. The massage was absolutely terrible, the worst I have ever had. I don’t believe from the treatment I received that he was a licensed massage therapist. Absolutely terrible experience.