Randy’s Cycle

NEVER EVER AGAIN! Lost 7K on a Victory Vortex that THEY couldn’t wire a trailer plug on (I purchased new from them). I purchase new for one reason, and Randy knew it, to TRAVEL with when I retire. Can’t travel when I can’t pull my trailer. At one point they told me that I HAD TO PAY to change my bulbs on my trailer to LED lights. I told them to find a trailer with LED lights and prove that was the issue, that ended that suggestion. 23 MPG which they couldn’t figure out nor did they care that I was getting shitty gas mileage. The best is when they charged me to sell it for owning 8 months. Victory Vortex, biggest POS I’ve ever owned. Polaris could have cared less (kept sending me back to Randy’s who couldn’t fix my bike in the first and second and third place) and Motor Trike (MPG ISSUE) was just as bad.

Gotta give Randy’s 5 stars. Reasonably priced, friendly, no hassle and no B.S. when buying a bike. Just a bunch of good guys selling some great bikes. Decent location near wild west town. Just out of town in the country off rt. 20. Provides for some good rides! My next bike will be from them!

Because of the attitudes of the Chicago area HD dealerships I decided to look at Victory. I purchased an 06 Jackpot and have been hooked ever since! I’m not knocking HD by any means. I still love the bikes and hope to get a Street Glide one day. However, when you walk into a dealership ready to drop $ 20,000 plus on a bike I would hope not to be treated like it’s my honor to do so. My first experience at Randy’s was what one would expect and hope for when spending that kind of money. Randy as well as every person he employs are very professional and friendly. You want to test drive a bike, no problem. You want to discuss price, no problem. You need work done on your bike in a hurry, they’ll squeeze you in. Iv’e bought 3 Victory’s from Randy’s since my 06. Never once did I have even a mediocre experience. And as far as the bikes themselves, never an issue with any of them. They are rock solid. If your’e looking for an American made bike and don’t want to pay a cover charge to walk into the dealership (just kidding) then Randy’s Cycle is the place to go!

Wow, this place is the best. My 99 HD nighttrain received everything but get stroked.
Talk about performance and reliability, it’s all there. I never need to worry about loose bolts, scratches or getting unnecessary equipment. Real honest, educated and passionate about bikes and customers. I take the trip from the city because it’s worth it. Service knows what there doing and will suggest less expensive alternatives. I never thought I would look at something besides a HD, but those freakin Victories are insane. Saving for a faster more reliable bike is the goal. It will be a Victory!

RIP OFF ALERT!!! They could care friggin less about u after you purchase (regardless how much you spend). Their service department is a absolute unadulterated JOKE!
So I get a couple «funny» votes, seriously, nothing funny about the place! When you spend thousands for a new bike and have noting but problems with no solutions, let me know if that’s funny. Sleep well

Where do I start with the positive things to say about Randy’s Cycle? I suppose the easiest thing to do would be to do this as categorically as I can.
Location: 3 out of 5
Yeah, this is a little bit subjective, but if you’re from the city of Chicago, it’s a little bit of pain. I live in the loop, and it took me a good hour and change to get there. I think the odometer read right at 60 miles from door to door. If you’re from the western burbs, no problem. And honestly, the area of Huntley isn’t too bad. You can pick your own tomatoes and corn at a very cheap rate.
Facilities: 3 out of 5 (there’s an explanation for this)
So IDOT bought out this stretch of IL 47 so they could expand the road. And it’s warranted, because if you google maps the area, it’s actually fairly crowded. The building that houses Randy’s Cycle isn’t the greatest, or the newest, nor does it have all the modern bells and whistles that you may have come to expect from places. Heck, I’m not sure if they even have air conditioning in there. There’s a small break room in the back, and a demure restroom. The actual «showroom» isn’t that big. I counted maybe 15 — 20 motorcycles inside on the main floor, and maybe another 30 — 40 outside. Is this small by some people’s standards? Sure… but read the next section and you’ll see why. The good news is that because of the IL 47 expansion, Randy’s Cycle is moving, and hopefully by next month.
New Bike Selection: 5 out of 5.
I think that their website officially lists 60+ motorcycles in new customs and pre-​owned. Maybe there are another 15 or 20 new vehicles floating around that aren’t listed officially. Small? Sure, the numbers aren’t there. But if there was ever an example of quality over quantity in selection as well as a truly diversified range of target end user demographics, Randy’s Cycle is the epitome of this. Are you looking for somewhere that sells tons of Japanese motorcycles? SV’s, GSX, CBR, Ninja’s etc. etc. NOT the place for you to go. There’s dealerships like that out there. Randy’s has a different niche. Are you looking for first time cruisers? Mmmm… getting closer, and it can be done, but still not in the right ballpark. Are you looking for a cheaper Korean brand (Hyosung/​UM) because you can’t afford anything else? They have those, remarkably enough. Are you looking for Vectrix electric scooters? Yep, they have those too. How bout Lehman Trikes? If you haven’t seen them in conjunction with Victory, Honda, or Suzuki, they are a true sight to behold. But their raison d’etre, my friends — is their line of Victory motorcycles. They are absolutely beautiful in person, and I’m someone who just innately doesn’t prefer cruisers or touring bikes.
Used Bike Selection: 3 out of 5.
Like I mentioned earlier, there’s not going to be a whole lot of motorcycles to choose from. You have to understand that people who trade in bikes here to get new bikes are looking for something particular, and very narrow in scope. That means that the bikes they trade in are going to be narrower in scope too. Higher end cruisers (American and otherwise) seemed to make up the bulk of their used sales selection, but they also had a fair selection of standards and even a few sport bikes. Remarkably, a Buell 1125CR was there when I went this past weekend.
Pricing: 5 out of 5.
I ended up getting a 1986 Yamaha FZX 700 (Fazer), and KBB had it listed at 1675. With a Kerker 4 in 1, cosmetically beautiful, and mechanically almost flawless, Randy’s had it for 1795. Not going to quibble over the 1 bill or so. Believe me, the bike’s in beautiful shape and the only thing that’s noticeably wrong is that the reserve/​on fuel switch only works in reserve, but that’s nothing to quibble over. My little Buell Blast was scuffed up because it was originally used in a MSF course. KBB for it was around 2000, and at first Rod (?) offered only 1000 for it because of its cosmetic woes. I told him honestly that I was expecting 1500, and within a few moments, that value was easily agreed upon.
Customer service: 5 out of 5.
Couldn’t say enough good things about everyone who works at this dealership. From the phone conversations I’ve had before going in to actually going in and being greeted by everyone there to the sales manager I worked with (Rod?) to the young lady who did my paperwork (Heather?), everyone treated me with the utmost in courtesy and cordialness. Rod (?) was patient with all my questions, and he treated me as if I was buying their most expensive motorcycle. Even their mechanics, who I didn’t have direct interaction with, were wonderful. One of them frankly and honestly advised against using preload to account for seat height and recommended lowering links instead. I think tons of others would do the work, make the money, and not even blink an eye.
Overall: 5 out of 5. Randy’s is a gem in the Chicago area motorcycle world. Best of luck to them in the future.