Get It Done Transportation

Great service for a decent price.

In early May 2016, my wife and I needed to have a vehicle delivered to our son who is away in college by June 4, 2016. After conducting a thorough research, I was able to locate a broker, Get It Done and spoke with Kat Jolly. Kat appeared to be very knowledgeable and put my mind at ease, thus giving her (Get it Done) the business. Kat gave me a quote of $ 475.00 to have the vehicle delivered from my residence to Colorado. Kat informed me that a credit card charge between $ 120.00 to $ 190.00 would be charged on the day of the pick up. Kat «assured me that price of $ 475.00 would not change“and provided me with a quote number and I wrote it down as I kept thorough notes! As the pick up date neared I provided Kat with my credit card number.
On May 31, 2016, I noticed a charge of $ 45.00 dollars to my credit card from Get It Done. Later that same day, I received a call from «Jay» from «All Start Auto Transport». Jay informed me that he was on his to way to my house to pick up the vehicle. The phone call caught us off guard because we were never given a date by Kat regarding the pick up date… Thank goodness we were home, if not we would have missed the transport vehicle!
I called Kat to verify two things, 1) The $ 45.00 credit card charge and 2) That «Jay» from All Star Auto Transport was the assigned carrier. Kat was unavailable and I left her a message. She later returned my call and confirmed the $ 45.00 charge and the carrier. Kat said the balance of $ 550.00 would be owed to the driver upon the vehicle’s delivery. When I informed her of the $ 120.00 «increase» she mentioned that the «price never changed». When I told her that my notes indicated $ 475.00 she mentioned that I was incorrect as her notes did not reflect the rate of $ 475.00. Kat asked me if I had and e-​mail from her confirming the rate of $ 475.00 and that’s when I knew she had me… I’m a retired Police Sergeant and I’ve should have known better that «If it’s not written down, it never happened’!
Because we were on the 11^th hour and our son needed the vehicle by the weekend, we didn’t have a choice but to pay the extra $ 120.00 dollars! My wife and I learned a valuable lesson that day. We had faith and trusted Kat however she proved us wrong and I expressed our disappointment with «Get It Done». I strongly recommend to get the quote in «WRITING» on a official company e-​mail or letter head.
When Jay from All Start Auto Transport arrived, he was very courteous and professional. I also strongly recommend you contact Jay from All Star Transport (303) 506‑5507, this way you can «cut the middle man», i.e., broker. Jay is a true professional and got the vehicle delivered as promised!
«Get It Done» Got It Done alright at an increased rate of $ 120.00! My wife and I are very disappointed with Kat as she was dishonest with us. Had Kat been honest with us from the beginning, I would have written a favorable review.

I set up delivery of my F250 from Cedar City Utah to my home in Southern California on ⁵⁄₂₆ for delivery on June 3 or 4^th no later by Kat Jolly at Get it Done. The afternoon of the 3^rd rolls around and no truck arrives. I call not gonna get it done and talk to a man named Bill and he has no idea where my truck is and says he’ll call me back. I called the dealership where my truck is stranded and nobody has been by to pick it up. I call Bill back again and leave a voicemail with no return phone call. June 4 arrives and still no truck. At the time of my review, it is currently June 5, I’m out 120 dollar deposit for transport of my vehicle which is two days late with no communication from the company and no delivery date known. The folks from Get it Done need to re-​evaluate their business practices and stop deceiving customers. This is an excerpt from the email they sent me after placing the order with them.
«CHEAPEST IS NOT ALWAYS THE BEST»
«The golden rule in the auto transport industry is that the lowest price is not usually the wisest or the best choice. «The best price in the auto transport business isn’t the lowest price. It’s the lowest price that will get your vehicle shipped — and there is a difference between the two. Many auto brokers will provide you with an attractive car shipping quote to hook your business one which is often unrealistic. These unrealistic quotes are great if you don’t mind taking risks with your vehicle or waiting 4 to 6 weeks for the auto broker to find an auto carrier to ship your vehicle reguardless of their repuation. Our integrity cost a lot more than your deal, if we have to lie to earn your business, I would rather not have it! Unlike other auto brokers, here at Get it Done Transportation we price our Jobs based on your vehicle being picked up by a reputable auto carrier within a 3 to 4 day window: no guessing, no games, no hassles, just predictable, top-​qualtiy car shipping services and accurate car shipping quotes.»
Lies, lies and more lies! If you want your vehicle shipped as promised go with someone other than Get it Done because their not going to get it done as advertised.

Kat was wonderful and very personable. She gave me a wonderful quote and my car arrived earlier then the estimated delivery date. She was available to answer any and all questions that I had, and made me feel very comfortable moving my car with them. I would definitely recommend them and will use them again!

I posted about two weeks ago and just saw that this company commented back on my review… They apologized for being delayed on picking up my car. There was no delay because I had more than enough time before I needed my car shipped when I first spoke with this company. He also mentioned that I panicked and went to another company that told me that this company was a scam. There was no panic because again, I was in no rush. They seemed sketchy after my first phone call with them and I’m upset I didn’t back out then. He also said that no deposit is taken until they found a truck to take my car. Once again, a lie! They took my deposit immediately and then never even told me that they found a driver until after they FINALLY answered their phone and told me that they found a driver for me, in a tone like I should’ve known this already.
I’m not at all angry. I’m just trying to save people their time and money and to not make the same mistake that I did.
Cheers!

GID are completely unprofessional. They will do and say anything to secure your business, then completely leave you out to dry.
I initially contacted Kat Jolly on Friday and had to leave a message. She called me back Saturday afternoon and we started to discuss the rates and shipping duration. She informed me that my car would be picked up in Orlando, FL on Monday, and delivered to Brooklyn, NY on Friday. Upon hearing this, I told her nevermind because I was leaving town on Friday and could make other arrangements to get my car. She told me, «Well let me contact the driver and see the earliest we can get your car to New York.» Kat then called me back within 10 minutes and guaranteed that my car would be picked up on Monday and delivered on Wednesday. I decided to go ahead and book my shipping through them.
Tuesday comes, I call Kat and once again, no answer. I contact the courier company and the phone attendant was completely flabbergasted to hear that I was told I would receive my car on Wednesday because the driver had pick ups and drop offs in Tampa, Clearwater, Naples, Miami, as well as Ft. Lauderdale BEFORE returning to New York.
I finally get in contact with Kat on Wednesday night after numerous calls to her, and all she says is, «let me look into it.» I get a call from a Dave that works at GID and he kept saying, «I’m working on it» This is Thursday after numerous calls to him.
It is clear I was lied to in order to secure my business, once my car was picked up there was nothing I could do. The driver nor the carrier ever told anyone at GID that my car would be delivered on Wednesday, and the people at GID just avoided me until I got my car. I have yet to receive an apology for any type of inconvenience or misunderstanding.
I will most definitely NEVER do business with them again.

My husband and I decided to pick Get it done Transportation based on the reviews we saw on Unilocal — which was definitely not a good decision.
We asked if Get it done Transportation would be able to pick up our cars at the latest on Thursday night (since we were moving out of the state on Saturday morning and we couldn’t be home to release the cars on Friday). The answer from Get it done Transportation was: yes sure no problem the driver will be there on Wednesday or Thursday. Then on Wednesday, nobody called to inform us of the day/​time cars were supposed to be picked up. We had to call several times Get it done Transportation because he wasn’t calling back or letting us know what was the schedule.
The driver finally came on Saturday night at 6pm (which was 3 days after the agreed date and we weren’t there). At least, the driver was very responsive and very nice to us and was able to pick up the cars without us being with him.
The exact same thing happened when it was time to get our cars in the other city. Get it done Transportation never called in advance to letting us know what was the schedule for the delivery. Get it Done Transportation also never mentioned the fact that we had to pay in cash or money order the remaining amount for the shipping. When the third-​party hired by Get it done Transportation called us 12 hours before the car delivery, we were very surprised that we couldn’t pay by credit card. Considering the amount of money needed, it would have been nice to know in advance that we needed cash/​money order. The person we talked to (from the 3^rd party) wasn’t friendly at all and almost rude — which didn’t help the situation. After this frustrating call, we tried to call Get it Done Transportation and AGAIN, we weren’t able to reach him in a timely manner. When we were able to get a hold of Get it done Transportation, the answer was always the same :” I will call back soon because I can’t see your order on my phone or I’m not in front of my computer”. He never called back and we always had to call over and over again. I’d also like to specify that on Get it done Transportation website, it’s clearly written that he will be available ²⁴⁄₇ for any questions/​concerns. Let’s say it wasn’t the case for my case.
We had to do the «middle man» between the 3^rd party who was picking up/​delivering our cars and Get it done Transportation instead of just being the customer from the beginning to the end of the process. The only good thing I can say is about this whole process is that the cars were in the same condition as we left them. which should be the norm for a transportation company.
It’s not the first time I moved a car with a transportation company. The last time was from Canada to the US and the experience was flawless and very smooth. I can’t say the same for this one. It has been so painful and frustrating. I don’t recommend using Get it done Transportation unless you want to waste time by having to call 5 times/​day to get an idea of the schedule and the next steps.

I’ve given David about 3 weeks to reply to my last email before updating my Unilocal rating to 1 star. I had asked for an update about my supposed claim and it’s been ignored, as was my direct Unilocal message to him where I also asked for an update. Funny how he only responds in a public setting after I posted a negative review.

I just moved from Florida to California for a job and needed my car shipped there. After checking up on various car transport companies, I thought Get It Done Transportation could do the job in a timely and ethical manner. Unfortunately, I was mistaken.
When I called David to schedule the transport, I was told that the car would be picked up on Monday and a deposit would be charged to my credit card when that happened (the rest would be charged when the car was delivered). David estimated the delivery date to be within 5 – 7 days of pickup, but the carrier would give me a more accurate ETA.
The car was picked up on Monday as promised and all seemed well. My card was charged for the deposit and I received an email confirming the pick up with a delivery date of Thursday, which was MUCH better than expected. I was pretty happy… except, the carrier (Aimee Trucking Corp) apparently only accepted cash, money order, or cashiers check. Okay, so not quite as expected but that was fine. I picked up a money order and tucked it safely away for Thursday. Except, Thursday came and went without a call from the carrier company. Aggravating, but I understood there were delays and by David’s quote, it could arrive at the VERY LATEST Sunday (even though I was told Thursday).
Come Sunday, I called David. No answer. I called the carrier company and they didn’t even know where my car was. The lady who answered the phone was nice and told me she would help find out what happened to my car that was supposed to arrive THREE days prior. I didn’t hear from her for the rest of the day.
On Monday, on my way to work (which is a good hour away from my apartment), I get a call from the carrier company telling me that the car is being delivered TODAY in 4 – 6 hours. I’m both happy they found my car, and worried because 1. I did not bring my money order with me (I don’t like carrying around that high value of a money order on the BART unnecessarily) and 2. I was about 30 miles away from where my car was supposed to be dropped off because of the delay in days. It’s okay though because after I explain to the lady my problems (which were caused by their inability to follow their schedule or give me prior notification), she tells me that they can accept my credit card and they can reroute the delivery to where I work.
At this point, I’m just ecstatic because everything seems to be working out even though the car is 4 days late. 7 hours later (yes, an hour later than promised), I get a call from the driver, who tells me he’s on his way and will be there in 30 minutes to an hour. 2 hours later (yes, again much later than promised but at this point, I know to expect this), the driver is finally here. Yay! I rush to the parking lot (in the middle of my work day) expecting that I’ll just pay and get back with little fuss. Not quite. The delivery person speaks very poor English and cannot get the credit card app on his phone to work. Furthermore, he tells me I’ll be charged an additional $ 50 ($ 10 for no reason, and then other $ 40 for «credit card fees»). I argue with him, but his response for everything is that he’s just the delivery guy. He calls his company. I call David. Neither of us get through. I wait patiently (even though I’m VERY annoyed at these random upcharges) through the first half hour but by 45 minutes, I’m kind of upset. David still isn’t answering so I leave a voicemail. After an hour passes, I literally am at the point of just leaving my car with him because I HAVE TO get back to work. Finally, I tell him to just write my credit card info down, which he does and leaves. Good riddance.
While I acknowledge that most of the shenanigans I encountered were by the carrier company that was contracted, Get It Done is responsible for their actions and I still have no heard back from David about any of the issues I encountered. It’s been almost a week since I left him that voicemail, not including the many calls prior to my car being delivered. In fact, looking back now, I haven’t heard from him since my card was charged. So if I ever need to ship another card, I will NOT be using Get It Done Transportation.

Delivered my car right to my door. Got it there in excellent timing. To top it all off, he was a very nice guy and a pleasure to work with. Would recommend for car transport needs. I would use him again I the future should I need car transport again!

Fast courteous service I would strongly recommend them they were very professional and transported my car to it’s destination without delay

I was extremely pleased with my experience. Great communication from start to finish. Quick pick up and delivery and the driver was also great. Couldn’t have gone any better.

I had my brand new 2016 Mazda CX-​5 shipped 3000 miles across country by David, and boy, did he do an AWESOME job!!! I received my car yesterday in pristine condition, without a single scratch! The driver was great, and I was able to communicate with him during the whole transport process. Couldn’t be happier! I’d sincerely recommend Get it Done Transportation to anyone who needs to ship their precious car! =)

I decided to wait a week before I wrote a review to give myself some time to think it through. I had a generally unimpressive experience working with these guys, but I understand that some of it was outside of their control, so I wanted keep it short, sweet, and rational.
We were repositioning from Margate to KC and had one more car than we could take with us. After plugging my info into some clearinghouse’s quote form, I got emails and phone calls from at least a dozen transport brokers. I decided to go with GID for a few reasons: I always like giving the small biz guy my money when I can, the quote was one of the more reasonable, and they make a lot of claims on their web site about how well they can stick a schedule.
The process turned in to two weeks of missed communication, from David at GID to me, from the drivers who picked up the contract to me and to the shop where my car was waiting, and between GID and the drivers trying to nail down the details.
My car did finally get to KC, and it was in great shape when it got there. David refunded a chunk of my deposit (aka, his broker fee) for the hassles we had in getting things done on schedule. But the whole process left a bad taste. I do hope that my experience was an anomaly and that it goes better for anyone else.

I had several comparison transportation costs to choose from (as high as $ 1600.00), but «Get it Done Transportation» came in at $ 870.00 and with an immediate telephone quote (followed up with an email) by Marc, I decided to go with his company.
I had excellent service with «Get it Done Transportation» and I would not hesitate to use them again. I appreciated the communication (by phone and email) between myself and Marc A. at «Get it Done Transportation» very much!
My car was picked up about 8:00 a.m. on a Friday and delivered to Austin, TX about noon on Sunday. Quick delivery and my car was received in the same condition as when it was picked up.

I Really loved the thoroughness and the customer service I received from them. I’ve shipped my car plenty of times with other companies but Get It Done Transportation was by far the best customer service I’ve had. The price is also reasonable, which is a plus. I was also given a tracking number for my car, as well as digital photos of the car when it was picked up. I received my car with no damage and the trucking company bright it right to my door. No having to meet someone to get my car back. I will be using them again in the future.

They provided excellent service. They were professional and communicated with us very well.
It was a very good experience and I would absolutely use them in the future.

This man stole my deposit and got nothing done in the process. Awful communication skills, awful company, awful that this guy is still operating. He’s not BBB accredited with an A rating like he claims, but has a D rating and awful reviews.
Don’t trust Transport Reviews, this website is sketchy in general and the reviews on his site are almost comical on multiple facets. One being that no company has a perfect rating and nobody cares that you are «family owned.»
Also, make sure you dispute this with your bank when he rips you off — take action! Don’t let this man get away with stealing your money.
Stay away from this company at all cost. They don’t even deserve 1 star.

Wak! Wak! Wak! Fake a** company. Don’t trust this garbage to transport your car or anything for that matter of fact.
Kris Kernodle is a liar and a waste of time. Talk about bad business. I know that people make mistakes but this company is an abomination. When I was a younger man I used to like playing Grand Theft Auto… I wish for five minutes I could put myself and those clowns in that game so I could beat them or spray them with the flamethrower!
But in the Real World where Real Men do business that is unethical and could land anyone in prison for a long time. But that is where these scumbags, GET IT DONE TRANSPORTATION, deserve to be. They take your credit card information and promise you the world, and on time too.
The day of the pick up, which for me was supposed to be Aug. 13^th, they never called or did anything to pick up both mine and my wife’s car. Nothing. Zip. Nada… «Ni pi***a!» (how us cubans say it) Finally when I got in contact with Kris Kernodle (friggin jagoff) he made up some b.s. story that the driver had «just gotten a flat tire and had to get a new truck.» But not to worry that a new driver would still be doing the pick up that afternoon.
Well that afternoon turn into the weekend and these imbeciles were nowhere to be found. By now I was starting to feel like it was all my fault. But it wasn’t all my fault. The only mistake I made not looking them up.
To make a long story short, we ended up hiring some other company to transport the cars. Like I told Chris «CORNNOODLE» the last time I spoke to him, I’LL GET IT DONE!
DON’T TRUST THESE INCOMPETENT MONKEYS WITH ANYTHING. LIARS LIARS LIARS! FAKE A** COMPANY. THEY DON’T GET ANYTHING DONE. STAY AWAYYYY!