Fry’s Marketplace

I always enjoy shopping here although I coupon and sometimes it is a pain. I have yet to have a rude cashier. The prices are a little better than Wal-​Mart but it worth it to shop there and not deal with rude unhappy employees.

The employees at this location couldn’t be better. They greet my kids in a friendly manner every time we stop in and any problems we have ever had have been rectified quickly. Long lines are quickly alleviated by extra staff. I am just so impressed.

This is a mixed review because I really like Frys in general– I grew up in Scottsdale choosing Frys over the other groceries because it never let me down and they go above and beyond to make grocery shopping easy. But this Frys makes my previous experiences feel bad. I almost feel like I’m in Walmart when I come here. The bathrooms are never cleaned properly– and constantly out of service in some way or another. Apparently people are wrecking these bathrooms and someone isn’t doing their job. The stalls are always broken, the toilet paper dispensers are broken, and always empty! As well as the sanitary tissue, and paper towels. The store cleanliness follows through out the store– the front aisles are grimy and the lines are terribly long– walked in at 9:00 this evening and the self checkout lines went back into the soda aisles, and 1 cashier was open with a painfully long line. The products are out of stock or damaged, and no one takes the time to toss the spoiled or damaged items on the shelves out. The natural food section has empty shelves every evening. The Starbucks is at a higher quality that the rest of the store should catch on to. I feel sorry for the associates that work here, they obviously are not being treated right and it falls back o the customers.

Not today! I came to Fry’s past Friday evening to purchase food. The store was crowded. There were only two lines open! I went to line one the bag person said the line was closed! What! I went totally off! I was tired from work, I had $ 100 worth of groceries, all I asked was $ 50 worth of customer service. I asked for a mgr, I said I don’t feel like bagging my own groceries only to have to ask the rep guy to fix my stupid machine every other item! Ridiculous! I’m going back to Basha’s, it’s cleaner, and if there are more than 3 pp in line, they open another one. Frys goodbye.

I have lived in Maricopa for more than 10 years. I always shop at Fry’s for their «great prices» and legendary customer service. Today must be full moon. This cashier Angela does not belong at a customer service job. I hardly complain much, but golly, this cashier was throwing my food all over the counter after scanning each item! I tried putting myself in her shoes, but I’m still in disbelief. I noticed that almost all of the registers are open and there aren’t any baggers around. The customer before me has been bagging her own stuff, but me, nope! Not today! I’m sick! I just came from a long day at work. I was too sick that my manager told me to stay home tomorrow. I’m surprised that my eggs didn’t break and bread didn’t get flat! What is wrong with this lady who obviously hates her job. I understand that Fry’s tries to make waiting in line shorter, but in return, you get your food thrown around. I didn’t even do or say anything to fuel her attitude. I understand that it’s not easy dealing with the public. Her job is hard, but I’ve had better service in Walmart! The design of the counter isn’t great either. While I was going around trying to reach my bags and put them in my cart, this Angela even rushes me and tells me that the keypad «is asking another question». I’m doing her job then, she rushes me?! I’m not your friend or family, cashier! Don’t feel too comfortable! She gave me my receipt and said, «here you go!» What was that?! Is that her first day?! I couldn’t wait to come home to do the survey from the receipt. But on the way to my car, I still felt hurt. I’m a customer, helped Fry’s gain more revenue by shopping there, and I get treated poorly just like that! I couldn’t help it, so I called and spoke with one of the managers. I’m impress how the manager responded to my complaint. He said he would put her aside and speak with her. He didn’t seem surprised by her attitude. I hope she doesn’t lose her job if that’s her desire to make a living. If not, I wish she better herself so she can find a better job that she can be happy about. Love what you do or do something else!

I’m not usually the person to provide a bad review but this store is frustrating. I dropped off a prescription at the pharmacist on March 18^th at 4:30pm. The pharmacist was friendly at first stating he would be happy to get my pain medication filled for me by the end of the day and to come back in a couple of hours to pick it up. He apologized for such the long wait, and further explained it was a busy day. I understood and didn’t argue. I left happy and waited anxiously to get my pain medication for my aching tooth. I came back around 7:30 pm that same day to pick up the medication. When I got there the pharmacist said they were unable to fill my prescription due to them not being able to read the signature of the Doctor on my prescription sheets, and that they needed the name of my doctor to confirm that it was a real prescription. I would have understood if they would have called me a couple of hours before asking for this information and not wait 3 hours later to tell me this. By this time it was too late to call my dentistry office. All the pharmacist said was sorry and oh well. I felt like they didn’t want to help me at all. I believe it wasn’t that they couldn’t read the signature, I believe they forgot about me and use that as an excuse.

Getting better since I moved here in 2012. Makes their own fresh bread with the 3 cheese semolina at $ 2.99 one of the best breads ever eaten in NEW YORK NEW JERSEY OR ARIZONA. The Italian section is getting better also but the prices are too high. The meats here are poor but across the street at BASHAS meat quality is the best in any Arizona supermarket. overall the prices in this MARICOPA supermarket are higher with less selection than WALMART super enter in maracopa

This store has been circling the drain for a long time. Employees are grouchy, check out wait times are excessive and cashiers are so distracted, they are making huge mistakes (with the customer’s money). The single thing I cannot tolerate is paying for something twice. That has happened for the very last time. Check out accuracy is a must. If a store cannot correctly charge a customer for purchases, they will not earn my business. Trust is earned and this Fry’s failed.

Plenty of healthy options, never a real wait for anything (including the pharmacy), plenty of parking, great prices, good produce, good meat… if I didn’t live right next to Wal-​Mart, I’d probably never go anywhere but Fry’s.
Their Rotisserie Chicken is awesome, too!

Above and beyond. My boyfriend and I were driving from Tempe, AZ to Yuma, AZ and had to go through the town of Mauricio’s. It was 8:15 at night and we both wanted coffee for the road. We stopped at Bashas and they were closer and sent us to Frys. When we arrived Fry’s Starbucks was closing also! Oh no. The lady behind the counter asked what we needed and if she hadn’t cleaned it yet she would make it. This woman, Theresa Reeder, went above and beyond customer service and made our drinks with a smile. We were so grateful. I got my tummy warm peppermint mocha and my bf got his iced white mocha. We tried to tip her and she refused! Wouldn’t let us! So I am writing this review to let you all know that her small act of patience and kindness made my night and she really knows how to provide great customer service! We will stop here for now on during our road trips to Yuma. Thank Theresa!

Complete waste of my time trying to coupon. The cashier made me feel horrible for trying to coupon legally. Couponers are not welcome. I will not be returning. Left my entire cart.

Have always loved shopping here! But this new manager Alan is terrible!!! He was yelling at my wife in front of all the customers and my kids. Had her in tears. At one point he was even shaking his name tag in her face telling her to call in on him! Never herd or seen anything like this in any store before! Absolutely crazy! The other employees apologized for him saying he was new but still uncalled for from a manager especially!

I’ve always enjoyed shopping here. The food is fresh and they have some good sales. But I definitely suggest shopping the sales — their retail prices can be a bit high.
I don’t like the new changes they’ve made, taking out the home goods and putting on clothes. You don’t need clothes at a grocery store.

We often shop here. Love the store and the people that work there. We love the remodeling of the store and the larger healthy food section now.
Last week we spent our dollars and received free tickets to the Merkury game. Wow, Frys really went all out with sponsorship! Way to go Frys!
We had a great timr at the game, great game Ladies! Got the best seats in the house.
Thank you Frys!

This is for the newly installed Starbucks. I’ve given it three tries and no more. I will continue to sashay across the street to Basha’s where THAT Starbucks makes supberb coffee each time. I do not see the Tully girls working this Starbucks (they did an excellent job with Tully’s), what I see is very young baristas who clearly are not trained and make horrible coffee.
First try: Ummm… NO COFFEE was put in my café mocha
Second try: I can’t even put into words, tasted like sugary fake vanilla water
Third (AND LAST) try: Again ordered the mocha, it was more than ¾ foam.
Starbucks in Basha’s have the best Barista’s.
And as a side note Fry’s, you spent untold 1000s to «upgrade» the store (although.sorry.really don’t want to see a mannequin dressed for the weekend as I enter the store for apples and lettuce)…but you failed to do the most important thing… SHADE FOR THE PARKING LOT!!!

Fry’s beats out Bashas and Walmart. What are our other options? I find that the time and day of the week really matter when shopping here. If I don’t think ahead, I will end up on Seniors day either dodging Snowbirds, or having many people approach me like I’m an employee trying to help. If I come later in the day, I have some kind of radar that attracts screaming toddlers and tantruming parents. Other than the shoppers, the store is great. Clean, friendly employees, larger healthy section, plus the adventure of trying to locate items after a renovation. Definitely the place to shop for food and anything else you need… when you’re not dressed in pajamas, of course. That would be a trip to Walmart.

Great employees, nice clean store, prices are okay. Management is a bit arrogant and not well liked by the employees. They could do a better job on their deli. No dinner combos to speak of.

I shop here all the time. Love the easy savings. I think the produce section could use some help and lately I have noticed that shelfs are often empty and not restocked
Love the staff. They are very nice and efficient.
You can also get a fresh good coffee made for you while you shop.

The Fry’s is pretty nice, staff always seem nice, however we rarely go here because the parking lot is a nightmare!

Coming here just reminded me how much I hate Walmart. I live closer to Walmart so I get used to going there for ease of access. I could go off about how much I hate Walmart, and how much bettef frys is… but ill refrain. Frys is easy to get in, and check out seems quicker than the other 2 options in Maricopa. Good meat selection, fresh vegies, large liquor selection.