Absolutely terrible service. First off the driver went to the wrong location, waited 45 minutes AFTER she left to call me and verify the address. Then after promising to contact me – NEVERDID— then the shop calls me 2 days later and says that if want the cookies I paid $ 100 for that I would have to pay $ 20 for a redelivery fee. I spoke to the manger and she said that she would not be willing to waive the $ 20 given how much they had already messed up. I am AMAZED at the fact that they are willing to risk reputation over $ 20. I have been using this company(not location) for over 18 years and this is the first time I have had this experience. NOTETOPOSSIBLECUSTOMERS — USEDIFFERENTLOCATIONANDHAVETHEMSHIPPEDIFYOUMUST. THISLOCATIONONLYCARESABOUTTHEMSELVESANDNOTTHECUSTOMER. WEARENOTTHEIRPRIORITY. note to the store — hope you enjoyed eating my $ 100 worth of cookies. Terrible service.
David E.
Rating des Ortes: 5 Phoenix, AZ
Such a wonderful bakery! Friendly, fresh baked, and tasty gingerbread and sugar cookies! Enjoy the holiday season by stoping in and treating yourself and your guests with fresh baked, frosted, and decorated Cookies by Design,
Rachel B.
Rating des Ortes: 5 Colbert, GA
I needed to send cookies for my son Chase at KSU and they have taken care of my order and concerns with excellent customer service. Thank you Cookies By Design in Marrieta! You Rock!
Holly S.
Rating des Ortes: 5 Marietta, GA
I absolutely LOVE these cookies, so many designs and they do all kinds of custom orders too! I came by to inquire about an order and bought a couple of the chocolate chip cookies and they are delicious so much flavor! These people know what they are doing, I look forward to ordering soon :)
Heidi S.
Rating des Ortes: 1 Chesapeake, VA
Considering I spent $ 45 for 12 cookies(including delivery charge). I definitely won’t be patronizing this company anymore. The cookies literally had very little flavor. I appreciate all natural ingredients as much as the next guy — but those all natural ingredients can make much better cookies. I had these delivered to my husband’s work for his 30th birthday. What a disappointment!
Scott S.
Rating des Ortes: 3 Marietta, GA
they look pretty but the taste is flat, dry and like flour
S S.
Rating des Ortes: 4 Roswell, GA
This place is fabulous! The owner is super nice & the cookies are beautiful & delicious! I placed a large order with this store and they did a terrific job!
Alexa G.
Rating des Ortes: 4 Atlanta, GA
This place makes the cutest Cookie Bouquet’s! — want cookie roses? or cookie bumble bees perhaps? this place has it! and also makes a limited assortment of cookies.(this place is more of the place to go to to purchase gifts then a bakery) I’ve bought their decorated cookies before and they are just as cute as they are delicious!