Marietta Auto Mall Center

I bought a 2014 Nissan from Marietta Auto Center two weeks ago. I started out looking at larger dealers, but after I found out my credit union (USAA) would give me a discount on my auto loan interest rates if I purchased from their preferred dealers. Preferred dealers means dealers that have been proven to sell good cars. I used their online tool to search for the types of vehicles I was looking for. I found two cars at this dealer that I wanted to see and test drive.
This dealer was our first stop since they had the car I was most interested in (the car I actually purchased). Alex was my salesman. We looked at and test drove the car. Went inside and looked over the numbers. I was not offered any discount on the cost of the car but he offered to remove the dealer fees. Technically the quote I printed from the USAA car buying service said they would not charge me dealer fees, which the dealer would have to honor. I waited until pricing were discussed before mentioning my USAA quote. We tried to talk him down some, but he would not budge on the car price. There were a few more cars in the area I wanted to test drive, when we told Alex we wanted to see those before purchasing he did not push me into buying the car. He was very nice about it.
I test drove the other cars and headed back to here. We gave Alex a call on the way back and told him I was ready to buy. Alex sent the car to get detailed while we were on the way and completing paperwork.
Since I was using USAA the purchasing was easy and fast because on the financing side all I had to do was hand them my blank check from USAA. Of course there was lots of signing for the paperwork, but overall the process was fast and easy.
Alex and the other employees we spoke with were very nice and helpful.
My car has undergone a full used car inspection at an outside car shop. The car I purchased is in great shape and has no issues at all.
Only complaint I have is that several of the features listed on their website (which linked over to the USAA site) were wrong. I assume they copied and pasted the details, but a lot of them are optional and not on my vehicle.
Overall, I would suggest looking at their cars if not in person online. You cannot beat a no pressure buying situation and getting a good used car. After dealing with multiple pressure dealers I was happy I ended up buying from them.

I bought a suzuki from here, the salesman Alex was knowledgeable and nice, which I deeply appreciated after two days of searching for a car in my price range, when during the test drive I found out the a/​c did not work they ordered the necessary part to fix it, I now have a nice little orange car with chilly a/​c.

NEVER BUY A CAR HERE! I bought a 2012 Kia Forte from them back in March. Two days later the air conditioning went out which was a almost a $ 1500 bill THEN the transmission goes out so add another $ 3000 to that. After talking to «management» there I was basically told go away and it sucks to be me. The sales man laughed in my face. They make their money screwing people over. The small Indian man is the rudest person I’ve ever came across in my entire life… PLEASE DONT EVER BUY A CAR FROM THESE HORRIBLE PEOPLE.
The only thing good about this place was Alex another salesman who informed me the just walk away when I started thinking about switching cars for a different one that was on the lot, he’s the one that let me know that all there cars have major problems and just just stick with the car I just poured thousands into.

I just bought a Jeep Liberty from these guys today. I was going to go to this dealership first before shopping a few others, but I never made it to any others. When I got there I met Alex– very easy going, professional, and let me drive as many cars as I wanted. All the cars I drove were really good used cars. All their sales guys put me at ease. Do your homework before you go because they have good prices and don’t seem to do a lot of haggling. The other thing I really appreciate is that the initial quote was exactly what I ended up paying. The only added cost above the selling price was add valorem. The other dealers I dealt with kept throwing in transfer and other types of fees. After I was ready to make a deal I told the guys I needed to go to lunch and decide on the car to get. Typically this is when you get the sales manager trying to hook you in for the «sweet deal» and they won’t let you leave. Their staff is not high pressure at all. As soon as I got back I had the deal closed and completed within an hour; then I was off driving my new car home. Go check these guys out if you are like me and want to find an affordable used car. They have a lot of cars that Carmax won’t sell due to the year, but they still have lower miles. They had great selection of sedans (Altima, Camy, Corrola, Mazda3, ect) and SUVs. I definitely recommend this dealership and will be going back as soon as it’s time for another car.

I used to work in auto finance so I was very aware of the quality of cars in their inventory prior to arriving. After purchasing a car from Shahid and working with Internet salesman Alex to uncover my needs as a client, I have to say my car buying experience was superb. They really take the time to listen to your concerns and go above and beyond to ensure the car and structure of your deal are 100% fair and that you’re satisfied beyond measure. Keep up the great work!

Buyer Beware!
Nice enough people who appear honest but they have a «take it or leave it» attitude and will not negotiate even when the car has items that need to be repaired.
The first car we liked we had test driven on a Monday evening. We decided to go back and take it to be inspected. We called twice in the morning to verify it was still there and then on our way there the guy calls and says it’s had already been sold from over the weekend! We should have went elsewhere right then.
Instead we started over looking at what was available. The salesperson never asked what our baseline criteria was and kept trying to show us cars that didn’t meet our needs. We finally did find one and took it for an inspection. He tried very hard for us to go get it looked at by his friend down the street — saying what a good guy he is, cheap and fast, let you look under the car etc.
We took it to a AAA Certified location (highly recommend) and they found numerous issues with the car which would be about $ 1000 to repair (and didn’t include the salt/​rust damage it had from being up North since that is permanent). So we took it back and said we would take the car (and pay cash) if he knocked off $ 1000. He said no, that he would have the repairs done. Now at first that sounded good, but it would be by his mechanics doing the bare minimum. The car failed the battery test and his solution was to replace it with one that carried only a 90 day warrenty. All the belts were the original belts and he agreed to replace only one.
His asking price was already higher than KBB and Edmunds recommended so we walked away.
Thank goodness because we found a much better car at a much better price elsewhere with very nice people.
Definitely get any car you look at checked out by an independent mechanic (highly recommend AAA) and beware of cars that have been up North! Be prepared for this dealer to appear all honest and helpful until you question the car or the price — then you will see how little they actually care about you.
There are plenty of other places around where you can get a better car at a better price!

This dealer is a cheat. They have a mechanic shop on site that know how to jury rig a car to pass a field inspection. They lie about having their cars checked out. I bought a 2003 BMW that had it’s Service Engine Soon light reset. When I got the car home, it went off with the error codes of vacuum leaks. $ 350 later, I had the problem fixed. When we initially bought the car, the passenger side AC did not work, their Mechanic said it was just low on Freon, he recharged it. My mechanic who fixed the Service issue told me that he smelled Freon inside the car and said that any mechanic would know that the Evaporator was bad and needed to be fixed ($ 1500). Last, the window washer pump was bad, the Mechanic, owner and sales guy promised to fix it. After many calls, trying to get the car back in to be corrected, I gave up. The Mechanic could not find a pump — he never tried, I got one at an auto parts store for $ 30.
The sales man are crooks as well. Will and Alex were more interested in buying my used Honda Odyssey for $ 1,000, and asked me not to tell the owner, so that they could get a great deal. When I called about getting the car fixed like we agreed to, they kept putting me off and wanted to know when I can drop my van off so they could buy it. Turns out, i sold it on my own for $ 2,500.
These guys are not to be trusted. They will not make good on their promises, their «word» is is not honorable.
Crooks, lairs, and cheats.

I have to start this review by telling you about a conversation I had a couple of days ago with a friend. Both of us had been in the market for buying a «new» used car, and we both bought one within a few days of each other. Upon asking him about his new car, he started telling me about how much he loved it, to which I said, «Yeah, I love my new car too!» He tells me he went to a small dealer auto mall where he got a great price, to which I said, «Yeah, me too!» As he continued, my «yeah, me too’s!» kept coming until we realized we both bought a car from Dan Carter at Marietta Auto Mall. Both of us were very happy with the price we got, and we both felt like we received wonderful service. The guys I dealt with were not pushy at all, they were very nice, easy to work with. I hate to say this, but as a woman, going to buy a car by yourself can be very intimidating, and I think many car salesman think of us as easy targets to take advantage of. I did not feel that way at ALL with these guys. They did not pressure me one bit, they were great to deal with, and I walked out with a price that was well below my budget. Very happy with my new car and the service I received from Marietta Auto Mall, I’d definitely go back, and I’d definitely recommend checking them out!

One is always suspicious of used car dealers, and and after my car recently got totaled and I was unexpectedly in the market for a replacement vehicle, I approached this dealer and others I visited with trepidation.
Based on my experience with this dealer, though, I found them a pleasure to do business with, and so far, with several days driving the car I purchased from them, I couldn’t be more pleased with the car.
Here’s what I like best about this dealer:
First, they have a good selection of cars, mainly imports such as Toyotas and Nissans, at really good prices. The prices were about the lowest I found anywhere. They were so low if was concerned they were masking some underlying issues with the cars, but more on that later.
Second, their sales staff is really great. They do not pressure you at all and let you walk around their lot in peace and look at the cars. They let you do as many test rides as you want. I must have driven the vehicle I selected for about four or so different test drives.
Third, they let you take a car yourself to an independent mechanic to be inspected prior to sale, and if issues are found they will address them within reason. With the car I selected, the check engine light came on almost as soon as I took it out to drive it to a mechanic. The mechanic ran the codes on the check engine light and found it was an issue with the thermostat and cooling sensor. When I took it back to the dealer they replaced both of these, and kept it a couple of days to make sure the light didn’t come back on. Then after I bought the car, the light did come back on for me, but when I took it to a VW dealer to check it out they verified that the dealer I bought the car from did in fact replace the two parts in question, and there wasn’t an issue with the check engine light but instead it just needed to be reset. The fact that I got independent verification that this auto dealer in fact made the repairs that they represented to me I think is a good indication that they are reliable and honest.
I am now seeing some leakage issue that I need to get checked out, but really with the prices you pay for the cars at this dealer, you can’t expect the cars to be totally maintenance free. The car I got really was a steal, and the overall performance and handling of the car is outstanding and far superior to what I owned previously. The mechanic who did the pre-​purchase inspection for me stated my car definitely was not a junker and was not the type of car they tell people they shouldn’t even consider, but he did state one needs to be careful with cars sold from auction (as are the cars at this dealer). The major systems on the car were in excellent shape, according to my pre-​purchase inspection.
Fourth, the sale process itself once you pick a car is really easy, and just took probably less than a half hour (I did not finance the purchase). They just charge the list price plus the state ad valorem tax and a $ 38 title fee. That’s it. They also don’t pressure you into getting some junky and expensive warranty.
If you’re in the market for a used vehicle and are price sensitive, you really should try out this dealer.

Poor customer service! Not Professional at all! Salesman Will Ward was not a good salesman!

I bought a car recently. After using
car buying service, I was led to this dealer. It is not the typical dealer I would normally go to. I have been biased with the big, brand name dealers over the years. I took a chance and looked here for the vehicle since my car buying service referred me here. I was not disappointed. They have a good variety of cars. They seem to focus on the very reliable brands. In fact the sales person explained that each morning the owner goes to an auction and picks out only the best. Before he buys, he ensures the CarFax is clean. The price consumers pay is the price the owner paid at auction plus a $ 400 fee. The fee is his profit. It seems to work. These guys sell 300+ cars a month. I bought a 2007 Toyota Yaris for my son. The car had relatively low miles and after checking the web, I determined that this dealer’s price was the lowest compared to similar cars in type, age and mileage. No pushy sales people. Easy transaction. We pointed out that the 2 back tires were bald, and they put 2 new ones on. All in all we are happy with this place and will go back! Highly recommend.

Sneaky and shady used car seller. Turn away from this seller, unless you want to throw away your getting-​harder-​to-​earn money for years to come with crappy cars!

I wish I could give this place 5 stars like the other reviewers, but I can’t.
It is true what they say about the staff. They aren’t pushy and you can really take your time around this lot. It is very nice. They do charge a fee though! Add AT LEAST $ 1,000 to the sticker price (for taxes and fees). They do sell the cars pretty quick so they don’t really haggle with you.
So, why not 5-​stars? I caught them being dishonest. I am sure all dealerships do this, but I guess it just hits me harder because of the way they responded to their dishonesty when I confronted them about it. It wasn’t mean. It was sort of, «you bought it, so it is your problem now» attitude. I guess I am being girly about it, but I don’t like that. :P (Also, I feel a little dumb for not catching it before purchase so I might be lashing out a little. :()
If you want the details, I wrote them below. But overall, I think that if you are looking for a bargain. This is a good place. Just be careful and if you have a mechanic friend take him/​her. And, don’t be shocked if you have to pay a little more for repairs AFTER purchase! :)
*****My little rant*****
I went online and saw my dream car at a good price. I went right over to the lot and asked to test drive that day. I drove the car around for like ten minutes. It seemed OK. I asked for the Carfax… no accidents. not bad. They have a mechanic on site that «inspects» the car, so I asked the salesman if there was any issues at all… he said no, nothing at all. I was sold! While I was doing paperwork, they told me that they wanted the mechanic to «look» at it once more. I thought that was real nice… so I said sure!
Then I drove off the lot. after 20 minutes of driving… several lights turned on! I don’t know what those lights mean and I had a lot of errands, so I told myself I will deal with it tomorrow. (Also, since none of the lights were red, I decided those lights were not «super urgent». hehehe.)
The next day, I went to the Toyota dealership (since the car was a Toyota) and paid for an inspection.
Anyway, the first thing the mechanic told me was that everything looked OK (just some little fixes) and the repair job after the accident is decent, but the sensors are messed up.
I was shocked! I told him, «this car wasn’t in an accident.» That is when he pointed to the reattached bumper and the new paint job (he pointed at paint drippings). Then, the mechanic laughed and pointed to the windshield. There was tiny marker marks pointing at the place where the car was repaired!!!
I felt so dumb! I told the mechanic I just bought the car and there were no indications there was problems when I drove it off the lot. He told me that the lights should have came on the moment I turned on the engine, unless they were reset. And, since they didn’t turn on, I feel they must have reset them (twice)— which is soooo dishonest!
I called the salesman and ask him why he told me there was no problem when clearly he knew there was problems (tiny marker writings on my window shield)! He didn’t even deny he was being deceitful! His response was pretty much, «why did you believe me?» and «well, you bought it!»
Anyhow, to conclude my long story, I couldn’t afford to fix the sensors. The car is running, but the lights are just annoying to look at when I drive. But, the most annoying part is when I refuel my tank, it overflows if I attempt to fuel it to the top so I have to stop it midway (a little fix that I can’t afford to fix). SIGH! :(

My husband and just purchased a car from this dealer yesterday and we couldn’t be more pleased! The experience we had at this dealership was unlike any other dealership. First of all, their prices cannot be beat for the high quality vehicles they have on the lot. I saw about 90% of their inventory were imports (Honda, Toyota & Nissan). Also, the sales staff did not hound us when we arrived. They allow you to browse in peace, which I so appreciated. I loved the fact that they don’t charge super high hidden fees like larger franchise dealerships. I could go on and on… but ultimately I never want to buy a car anywhere else.

This small car lot only sales used cars. Used cars but good used cars. They get them from auctions and sell them pretty cheap. They are always busy and sell their cars pretty quick.
The staff is very polite and not pushy at all.
If you are in the market for a used car and have a budget, then this is the place for you!
If you do decide to go here and buy a car… see if you can talk to Dan. He’s very polite and helpful (as is all the staff).