Massey Automotive

Fred and his team are the best! You will not find a more thorough or honest team anywhere!

This shop has been SO good to me. I have an old pickup & they have mechanics that still know carburetors. My truck’s need for it’s original carb delayed the repair so they gave me a loaner while it got rebuilt… and over the first few days they immediately made time to tweak the settings when I brought it in… they even gave me a follow up call to see how it’s doing. Really nice people, knowledgable mechanics, fair prices — it’s one of those rare shops that takes pride in their work. I’m a woman (who is also an armchair mechanic) — they treated me extremely well (no talking down or lies). This shop passes all my tests. Ladies should feel safe coming here.

I’ve been a regular customer for 12 years.
I couldn’t disagree more with previous review. I feel this company is full of honorable, capable people who always leave me feeling lucky that I found them years ago.
They keep my car in ship shape condition. It is very important to me to maintain my car reliably as I fully intend to drive it for at least 200,000 miles.
I have NEVER felt as though the information presented to me about the status of my car was shady.
I doubt they are the lowest price in town, but if that’s what you’re after, perhaps you’re not in their target market. Personally I prefer to pay a premium for higher quality, and I most certainly feel I get my money’s worth with the piece of mind that my vehicle is in good hands.
I also highly recommend their buying service (via auction) which made the entire process painless. No shopping, no combing through websites. We just told them what we wanted and they found it for us. I saved thousands of dollars compared to the prices offered at dealerships. I personally feel they earned their money so that I can concentrate on other things.

I was looking for an independent auto shop and Massey is very close to my workplace, so I gave them a shot.
The front office staff comes off friendly and knowledgeable, and the shop is clean, but beyond that, I can’t say much good about this place.
The shop fee is high (not dealer high, but higher than most independents $ 110/​hour I believe). Most independents in the area seem to be around $ 90/​hr.
In the few times I was there, I was presented with an up-​sell every visit. Switch to full synthetic oil, your car has 60k miles. Brakes done? Your rotors look warped, we need to resurface them (yet there was no shimmy when I applied the brakes on the way there).
Yet, my third visit took the cake. I brought the car in for an oil change, and the shop only drained the oil — THEY GAVE ME THE CAR BACK WITH NO NEW OIL! I added oil myself thinking they shorted me a bit — but it took 5 quarts to register correctly on the dipstick.
Please, if you love your car, don’t come to Massey.