Neptune Hand Car Wash & Detail Salon

My car hadn’t been washed in a while, except for a few drive thru washes, and it was filthy. it actually had a film on it. also I have 4 dogs that sometimes ride in my car so hair is always an issue with cleaning (though I got smart about 3 cars ago and will only have leather upholstery). Eugene and his crew were very efficient, and so nice. the waiting room is small but plenty comfy and all kinds of drinks. bathroom was very clean and, again nice touch, they had good soap and hand lotion; I know, that’s a ‘girl’ thing but hey, the little touches like that are definitely noticed! I’ll still run my car thru the auto washes occasionally but I have found a new favorite place for a really good cleaning. my car looked great! thank you Eugene.

The service provided here is top notch. Had my sister’s car detailed by them. My sister had her baby en route to the hospital. She had plenty of water resistant blankets in place in case of her water breaking, but needless to say, the car still needed detailing. They took our concerns to heart and agreed to see if they would be able to detail the car. They felt like it was do-​able and took on the job with excellent pricing. When the job was completed, we were very impressed with how thorough they were! Car looks brand new! They take great pride in their work and it definitely shows! Definitely recommend them for their amazing work and work ethics!

Friendly staff, super clean and nice waiting room. Complementary coffee/​tea/​hot chocolate! The bathroom was REALLY clean and nice. They did a PHENOMENAL job cleaning my car to where it looks brand new again! Tires and all the books and crannies… They didn’t miss a spot! Thank you!

I have been taking both of my cars to Neptune for the past 6 months after I was recommended to use them. I will not go anywhere else. They do great work. They take pride and it shows. What really impressed me the most is the owner performs his own inspection of my car before handling it back to assure nothing is missed.
I was impressed with their regular hand wash that i decided to used them to detail my car. The car looks and feels better than the day I bought it, and runs better too (that’s what people say).
I drive 25 mins to use them, because quality to me matters. HIGHLY RECOMMEND.

I’m new to the area and I came by to ask about a full service wash and detail and was told immediately it would be at least a 2 hour wait and that «hand wash takes time» before I was even able to ask anything. I then asked if there was a regular car wash I could use for now and was told «sure if you want your car all scratched up!» I didn’t feel very welcome and will not be going back.

I washed my car here for the first time several months ago. I talked with the owner Eugene and immediately was relieved that he really knew his stuff about auto detailing. I usually do my own detailing, but if I don’t feel like doing it I know Neptune will take care of the car the way I would. Fast forward to a Lexus dealer visit for service. I told them not to wash my car after the service. Unfortunately they did any way and did some serious damage to the paint. I went over to Neptune and talked with Eugene again about getting paint correction done. He took the car in and detailed the car from top to bottom. Needless to say, they did a phenomenal job with the paint correction and even detailing the engine and interior. The paint looks great again! I highly recommend this shop to anyone who wants quality car detailing. Forget Cactus Car wash and any of those other car wash places… this is the place to come to.

Recently took my car here to get it ready to be sold. I’m very particular about who cleans my car and usually opt to do it myself. I need someone who would clean it that day and do an impeccable job.
Eugene at Neptune exceeded my expectations.
He made my peeling headlights look brand new and the engine was so clean I would eat off it.
I can’t recommend Neptune highly enough.

I went to Neptune today to use a gift my brother had bought me last June for my birthday. The owner so very kindly allowed me to use it even though it had expired. It was for the classic detail, which is $ 75.99. I thought I would be there a while, so I brought a book. I was only there maybe 15 minutes, and my car looked like it had been cleaned for hours! It looks great! I am very impressed, and I highly recommend them. Even if you have to be there for a while, the waiting area is so nice. It’s modern, and there are nice leather chairs to sit in. There are also complimentary sodas and coffee and wifi! Love it! I want to go back again and get my interior deep cleaned one day. Great service!

These guys are pristine. They are extremely attentive to detail. When I picked up my car, I had a basket that had some dust and dirt in it. Before I could put it in the car, he says «oh let me vacuum that.» Their prices range from cheap to expensive, but they’re reasonable! If you’re looking for quality above anything else, this is the place to be. They’re not too good about answering the phones (sorry guys, that’s a big pet peeve of mine), but the quality of service definitely deserves 5 stars.

I can’t tell you how many different car washes I’ve been to over the years throughout the north side of metro-​atlanta. This will now be my go-​to place.
A few months ago, my grandparents gave me their 1997 Lincoln Town Car. It was immaculate. Since then, I’ve tried several car washes and none of them left it actually looking clean. I knew it was in need of a full wax/​polish/​sealant and a full detail, and found this place on Unilocal,so I thought I’d give them a try.
The difference was obvious (not just noticeable). All the leftover dried wax that was between the hood and the body had been removed, the white residue from the previous wax that was on the black plastic molding had been removed, everything was perfect.
Now don’t get me wrong — it was expensive, but no more expensive than the other local retailers, including the chain store one about a mile up the road who had left all that residue to begin with when I first got the car.
I can’t recommend them enough. I strongly recommend them. I will continue to do so.
Friendly, knowledgeable and helpful.

I like this place. A little far from me, but as my go-​to Bright Car Wash was a no-​show, I ended up here. They’re a busy crew, with cars coming in and going — I went on a late Sunday afternoon, and had to wait a bit. They did a good job, and I’d go to them again in a pinch, but I agree with some earlier reviewers that they could be more thorough. There were areas in my back seat and cup holder that still had some dirt/​residue. Not a deal breaker but for the price, I expected a bit more.

It is a bit more money then many car washes but it’s totally worth it. Not only does your car look great you feel really taken care of and appreciated. Service still rates for me. My car looked awesome!
Waiting room is comfy. Wifi, drinks, clean modern bathroom, magazines and books. Yes, books! Just in case you want a 4 hour detail you won’t be bored!

I was looking up car wash locations and reviews on Unilocal and saw this place had 5 stars! I stopped by see about getting a full car detail. When I heard the price and that it would have a full day to do I opted for just the $ 32 clean. Much to my surprise almost everything I had hoped for from the full detail was cleaned! They went the extra mile and even buffed out bird poop on my car that had eaten through the first layer of paint! (Do not wait to wash off bird poop) big thanks to these guys! Will defiantly be back.

I just left and Eugene took very good care of my vehicle. It look awesome I am very appreciative as hr went above and beyond. Thank you Eugene and your team!

Decided to take my car to Neptune after I finally got it back from the repair shop. It was pretty dirty from all the random weather.
It was Friday and 83 degrees out, so as expected they were pretty busy. But I had nowhere to be, so I went and waited in the waiting area and chatted with some other customers.
The waiting room is great. Clean, good air conditioning, TVs, complimentary drinks. Great place to wait while your car is cleaned.
Even though they were packed, it only took about an hour. My car looked great. Normally I’d spend almost as much money and time to run it through a automatic wash, so a few dollars more for a hand wash was great.
No doubt I’ll be back to have my car washed at Neptune.

Let’s just say my car hasn’t had a really good cleaning since it was driven off the lot. My brother was the previous, original owner and had two extremely furry dogs that shed like no other. Two years since I became the owner, and I am still finding dog hair everywhere. The seats are a strange type of fabric that stain with the slightest drop of water. I have two children that are in my car constantly and if you have kid’s, you know the only way to keep them happy is snacks, toys, and books. It all adds up.
I brought my car in this afternoon and was welcomed very warmly. The staff are extremely professional and friendly. Instead of waiting for it to be finished, I went ahead and dropped it off and came back later to get it. I was amazed! It was absolutely beautiful. The exterior was shiny and unbelievably clean. It sparkled. The inside was spotless. I wish I had a before picture because the seats were hard to even look at. (stains from a leaky WATER bottle) The fabric seats look better than I’ve ever seen! The floorboards didn’t have a speck of anything on it. After having a smoker, dogs, and kids in this car for years, it finally smells like new car. I’m ecstatic! These guys are awesome. They have gained a very loyal customer!!! No more automatic car washes for this girl!

Neptune is the only place I will take my vehicle. The staff is friendly and is really focused on customer service. They treat your car the way you would treat your car! They take such care to make sure every detail is perfect and clean. I would recommend Neptune to anyone who wants their car to be treated the way you would treat your car!

Good service and fair price. Tried the Signature bundle and was pleased with results. But didnt feel the ‘beyond the call’ as some reviews stated. Left back door still came back with kids’ crayon marks and the window with sticky glued parts of the pulled off shade protector (which Dad’s Detailing took both off with a multi purpose eraser sponge, some water spray and a little effort). A 5 star wouldnt let pass what a lousy whole ball of wax like me could spot and solve easily.
Overall, if wasnt for a good general experience and the green cleaning options (Im an admitted sucker for this 21^st century bs that made even diesel become ‘environmental friendly fuel option’) I wouldnt plan or at least think about returning. There are other ok options around for an once in a while wash– including good ol free of charge Saint Peter’s rainny rain. And with that I dont mean only the car.

I visited Neptune for the first time today. I usually get my cars washed at Cactus, but I decided to try a newer option. Overall, I will complement them for their customer service and overall attention to detail in washing the car. My car was relatively dirty with lots of crumbs from the kids, and there isn’t any sign my kids were in there now. Also, their lobby was very nice. They offer complimentary soda, coffee, and tea and the entire lobby was spotless (including the bathroom).
Now, the reason I can only offer 3 stars comes down to overall price. To have my vehicle washed (granted, it is a hand wash), it was around $ 35 excluding a tip. While I was pleased with the wash, the cost is more than twice what I can get done at Cactus.
This is a great place to come if you have a unique issue (bad smell in car, stains on interior) as these guys really know their stuff, but if you just need a wash to keep things clean, it may be priced higher than you would like.

True story: I saw this place as I was driving my dirty car past it. A block away, stopped at a red light, I safely and responsibly whipped out my phone and using the Unilocal!mobile app, I searched for «Neptune» near my current location. Upon checking the 1 recommended review and 3 others, I decided to give ‘em a try. Made a legal U-​turn and pulled in to their lot.
I was greeted by the owner, Eugene, who quickly introduced me to their hand wash packages. Before I stepped out of the car, one of his team came forward with a pristine storage bin and offered to gather any of the loose belonging in the seats, on the floor and in the cupholders to secure them in the trunk while they cleaned.
The owner pointed out some fine swirling patterns that a machine car wash had unfortunately left in the near-​new finish of my car. But, he showed me a special tool that would take care of those swirls when I could bring the car back with more time to spare. He talked at length about how some car detailers are unaware of the safest, fastest speeds for tools like those to be used on vehicle exteriors before they could do damage. Between this topic and others, I surmised that he knew his stuff and that my car was in expert hands — literally.
The staging and work areas as well as the inside waiting area for customers were all immaculate. The bottles of product they used to clean were meticulously and clearly labeled. Everything was organized and demonstrated the amount of thought that had gone in to setting the place up for the efficient and effective cleaning and detailing of vehicles.
Honestly, I don’t think I’ve seen a more spotless car wash place ever!
Of course, the proof is in the final results, right? And I was impressed as well when they held the car door open for me. It’s easily the best car wash I’ve had in many years and for less money, considering.
To show you how much I like the place, I’ve already decided to sign up for their monthly unlimited hand wash package. All I need to do now is decide if I want to sign just my one car up or BOTH cars! =)
Seriously, if you care about how your car is treated, you will not be let down by this team at Neptune’s. Owner-​operated single location with years of management experience and customer service savvy, you’ll feel like you’re getting the royal VIP treatment at a coupon-​clipped and membership discounted bargain.
I am tempted to drive it back to the last place I got my car washed to tell them, «See? THIS is how you wash a new car!»