This is the Second time I’ve driven up to the drive thru to wait there and never have anyone take my order. The first time this happened was a week ago so I could imagine other people having a similar experience. I would have went inside but I had my golden retriever in the car. Terrible Service! I would AVOIDATALLCOSTS!
Mich L.
Rating des Ortes: 1 Edgewater, NJ
Subway has a good breakfast menu not too many people know about. For under $ 3, you can get a breakfast sub with egg and cheese, plus all the other toppings. I ordered a flatbread with egg and cheese to start. Things went downhill SO fast. (Subway lady proceeds to take out a big sheet of flatbread that has serrated lines on it, meant for separation purposes. She doesn’t use a knife but starts ripping it by hand. It comes out horribly jagged-looking. She then remembers it’s supposed to be 3″ and folds in half the horrible abomination.) Me: what the… Subway lady: what kind of cheese would you like?(Already puts American in it) Me: do you have provolone? Subway lady: We don’t have that. American or Cheddar?(Cheddar looks like Monterey Jack or white cheese with fungus all over it) Me: That one, I guess.(Points to non-fungus looking cheese.) Then USUALLY the fun part comes where you pick your toppings. At this Subway, this was NOT fun, but infuriating: Me: may I have tomatoes and lettuce please? Subway lady:(only puts lettuce in) Me: sorry, tomatoes too please. Subway lady:(puts ONE tomato in the middle of the sandwich) what else? Me: …banana peppers, a little oil, vinegar, and black pepper please. Subway lady obviously knew she was fucking up this sandwich really good because she started LAUGHING in the middle of making it. She giggles to her other Indian friend and they say something I can’t understand while continuing to laugh. Subway lady:(looks at her horrible creation) that’s it??? At this point, the sandwich looked like a ragged sandwich flipped over on the ground in a pool of vinegar. I knew that if I added more toppings, the sandwich would just get worse, so I gave up. To throw salt on my HANGRY wounds, the same Subway lady rang up my sandwich with a wrong, more expensive total. Me: excuse me… I didn’t ask for meat in my sandwich but you charged me for meat… and that still doesn’t add up to the total. Subway lady: you got the egg, cheese, and bacon. Me:(really annoyed now) there is no bacon in this sandwich. see?(Opens up the sandwich for her to look) Subway lady: you wanted meat? Me: No, I just want the egg and cheese. Another Subway lady: it’s the cost of tax Me: OH Really. Tax is 25 percent of the total? Try Again. At this point, I am so angry at this filthy-looking Subway, trying to rip me off by making me pay more for a deformed sandwich that the lady was laughing at while making, that I just walked out. This is my first one-star review on Unilocal in the three years that I’ve been on Unilocal.I really don’t write scathing reviews unless I’m SURE something is wrong with the place. Restaurants are businesses after all, and enough bad reviews can really break someone else’s livelihood. Most people don’t deserve that. But this Subway location does.
Ivan S.
Rating des Ortes: 3 Atlanta, GA
A little known fact amongst my friends is that I spent several summers in college working at Subway. Not just any Subway, mind you, but one of the busiest in the country. We churned out sandwiches like a village of Indonesian 8 year olds working for Reebok. Despite the sweatshop like conditions, I still have a soft spot in my heart for Subway. It provided countless covert doublemeat sandwiches to friends AND put beer in my belly. Best yet, I wasn’t just a sandwich artist, I was an artisan; I was the Michelangelo of Meatballs, the Botticelli of the BMT. I earned patronage from far and wide, admirers coming to marvel at my abilities to combine meat, vegetables, and cheese into 12 inches of ecstasy. As a result, I find it easy to empathize with my fellow sandiwch artists. So for once, let me take my hazy college memories and turn them on their Unilocal head for a second to review you, the customers. One star for every customer who asked, «What’s the difference between a 6 inch and a foot long?» One star for every customer who told me what toppings they wanted before they actually told me what the sandwich was. One star for every customer who pondered each topping like they were disarming a nuclear bomb while the line grew ever longer behind them. One star for every customer who wanted their tuna fish with extra mayo HEATED because that’s just gross. One star for every customer who commented on the prices like I was the one determining them. Four stars for that one guy who always ordered a 12 inch white cheese sandwich because he was always cool and I still remember him 15+ years later. Five stars to all the Indian customers who, because of their accents, couldn’t help but order a «weggie with cheese» causing me to giggle to myself like a third grader. Back to Subway itself, the one I frequent the most used to be superbly run, then just run down, and now with new owners(ironically an Indian family), they seem to have gotten it back together again. There’s a weird downstairs area that’s been mothballed. I think running both areas overtaxed the staff, so closing it was probably a good thing. So three stars to my fellow sandwich artists. A toast to all of you! No, seriously, could you toast that? And just a little mayo, please. OK, thanks.