The Home Depot

I went to Home Depot in search of some wood that I needed for a Pinterest project that I was working on. I was approached immediately in the wood/​hardware section by Ryan and Scott. They advised me of what I needed and Scott even helped me complete a part of my project. Scott went OVER AND ABOVE to help me. I could not thank him enough for his help and advice. This shopping experience was by far the best I have ever had. Ryan (the store manager) was very helpful as well.

Easier to find help in a Walmart. More dogs than a pound. Unrestrained German Shepherds. Gosh, I thought I was in the home improvement store. I would have rather concentrated on the reason I went there than whether or not I was going to be attacked by a dog.

Hmmmm… I walked around the lumber aisles and stopped a girl on her cell phone to ask for help with some beadboard. She pointed me to the correct aisle. I said I would need help lifting it and having it cut to size. She said she would send someone over. 15 mins later, I watched 3 guys walk past and ignore me when I asked for help.
This is not the first time.
Sending my husband to pick some up from Lowe’s when he gets off work.
Last time I was there, 2 guys in the hardware dept were making lewd comments about women and then said something about me. I glared at them and they disappeared. I decided not to purchase any hardware for a piece of furniture I was building that day either.
Every time I go there, they have ladders and safety chains up, but are not moving any freight. Lazy.
As a former dept manager of both Lowe’s and Home depot, and the former owners of HD as friends of my father’s… I can tell you… HD has gone downhill and this store is a perfect example of that.
Get it together!

I needed six bags of mini nuggets for my beds. I was greeted immediately upon entering the nursery section. A nice lady put the bags of nuggets in my cart and even loaded them into my trunk.
Their customer service exceeded my expectations.

This is a great store for man !! I stop in to get a new key lost my old one or do not know where it went. They make key for you too very nice. Well litted in side not too dark. Look for people in orange they will help you

TOOL RENTAL Review-​All around terrible experience. The guys there were rude and unprofessional. Did not ask if I wanted the optional insurance but charged me for it anyway. When I call to discuss my charges they were rude again and made me feel like an idiot

Great place to buy landscaping products/​hardware. Out of the 1000 times I been there, I only had a negative experience once. I always go early. This location is a mad house on the weekend!

One of the most friendliest and helpful staff I’ve seen at Home Depot. Ever since they’ve been given smart devices to search inventory, they are even more efficient and willing to help find the right material.
If you are looking for something and can’t find, ask for help rather than figuring out yourself.

Love love love this Home Depot! Had a wonderful interaction with JJ and will open a HD credit card bases on this experience! The customer service was amazing! Plus I got a great deal!

Parking may be the biggest hurtle you experience here! Because inside the store it was all smooth sailing, at least for me!
I had no trouble locating an employee to ask for help locating my items. There were over 8 standing at the front helping customers. Also there were more scattered throughout the store. I asked for help 3 times and always got courteous and good information each time!
Check out was super fast due to the wonderful Self Checkout kiosks. The cashier even helped me scan my lumber! Yay!
Winding my way through the endless array of cars in the parking lot was the longest part of my shopping experience here!
Definitely returning here for all my DIY projects!

The staffers at this Merchants Walk location are helpful and friendly when you walk in. They always help me minimize my search times for items I need. I recently ordered items that are not stocked in the store, but listed on their website. Free shipping to the store, for in-​store pickup at the Customer Service counter, worked very well.

I never thought I would say this, but I love home depot! or maybe I love this home depot location only. who knows, but this has to be the best location out of all of atlanta.
you’re not always greeted when you enter the door, but staff are always so courteous, hospitable, and friendly throughout the aisles. even when they’re restocking, they’ll stop to say «hello», ask how you’re doing… or if you need help finding anything.
and when you’re actually lost, everyone is so well trained and educated about the store. it amazes me every time. every staff seems to know whatever item you may be looking for and what aisle (s) it is located at. they will sometimes even walk you there themselves. now, that’s outstanding service!
I’ve never had any problems at this home depot that I can mention. store is clean, well organized, and stocked with friendly and helpful staff.

I swear this location is lavishly staffed because the wives of HD execs are likely to drop by.
Have done a good bit of biz here, but it is still fundamentally buyer beware. Had some bathroom upgrades done, but the installer had to bail on the sink because the default fittings weren’t compatible. No hint of the that in work-​up. Toilets went in fine (and qualified for a $ 300 Cobb Co. water rebate to boot) so not a complete mess.
Also had $ 1200 worth of doors and $ 4K worth of basement carpeting installed — both were during specials that can really save some cash. My chief aim in going this route is that unlike with an independent contractor, there is a corporate hierarchy to lash and embarrass if something goes wrong.
With an operation this big, you kinda have to know what you are doing before you undertake any project — big or small. Yeah, some HD folks will have good advice, but some not. And sometimes HD just will not stock the range of products you need to get the job done — tile being a prime example.
Still, as a first-​pass stop for simple stuff, I head here.

One of the better Home Depot’s I’ve been too. Items I need are rarely out of stock. Employees are usually friendly and many are former tradesman.

service level is not what it used to be but they are the only game close to my house

Home Depot discriminates against veterans now. They used to give all vets 10 percent disc to all vets now they tell u what days u can use certain ID. Lowes no problem u have my bus now guess h depot can’t afford to help ALL vets! Sorry bunch

I always get lost in here buying way more stuff then I need. Staff is easily found and helpful and will take you to the item you are asking for. Great selection for any remodel job.

This was the largest Home Depot in the world at one time. It actually could use a little more room to spread out especially in the garden department.
Good staff of employees are very helpful especially in paint and plumbing.

Huge fan of Home Depot vs Lowes; I just like the overall vibe, prices, people, etc.
I go between this one and the one on Shallowford. This one is definitely bigger and has more stuff (although the ‘problem’ with that is it makes me stay in the store longer)
Awesome experience — best home improvement store hands down

Definately one of the better home depots. The really terrible part about this one is that the garden area is a cluster you know what. If your trying to get a little more than a few bags of mulch its a painful process just to get it loaded into your truck because they don’t have pallets out for it or the room. All the other departments are so good that this area is a huge let down as far as getting your in and out. All the employees are great from all my experiences. Again the three star rating is only because of the garden department. Everything else is so good that this really stands out.