Oakwood Apartments Marina Del Rey

It’s hard to give any sort of positive review regarding the OAKWOOD. Although it’s located in a fabulous area and Marina del Rey is incredible. The building itself is a disaster. It’s beyond dirty and not taken care of. It smells in all the hallways of smoke, vomit, and animal piss. There is constantly animal piss or poop all over the grounds and no one seems to ever clean them up. The management is unresponsive and does not like to clean anything up. If you have any sort of a maintenance issue, be prepared to have to call numerous times to get it taken care of. On top of that, the management is rude and not helpful. One would think that with the incredibly high prices that they charge you would get fantastic customer service, this could not be further from the truth. The building is also infested w/​termites, so don’t bring any of your wood furniture there, because it will get destroyed by the building. Also, everything is so outdated, which would be ok, if they wanted to actually take care of the building and fix things when they break, but they don’t. I would look to stay elsewhere in the Marina, you will regret staying here. And this is only some of what my issues are w/​the Oakwood.

So this is my first time here, we requested a two bedroom and when we got to our room the lady at the front desk said she got us the two bedroom room and we were ready to go. When we walked into our room it was a one bedroom??? We went back to the front desk and said «hey you told us this was a two bedroom» she says oh well that’s the only room we have left. Why not just mention that in the beginning and be like we only have one room left and it will be a one bedroom. Does it not say in her system that the room she gave us had only one bedroom? So that was that. Then I stepped on a nail that was on the edge between the carpet and kitchen floor. The carpet was coming up and I stepped on these really sharp nails. I called security he looks at it and lifted the carpet and taped a piece of cardboard box underneath it lol. The next day me and the fam go to the pool area and we see this lady sitting on the edge of the pool by the water scratching the skin off of her legs with her long fingernails and then cleaning her dead skin cells underneath her fingernails in the water. Disgusting! Never going back into that pool! I got out and took a shower immediately.

I signed up for Unilocal just to write a review on Oakwood Apartments in Marina Del Rey. Unfortunately the only good thing I can say about these apartments is the pool; 9 foot deep with a pretty cool hot tub area. The apartment nearly ruined my vacation. My family and I rented a 1 bedroom apartment for one week and we regretted every bit of it. As soon as we opened the door we were hit by an old, stale, musty smell. The fridge and dishwasher were outdated and both were dirty; I was afraid to put any food in the fridge. The carpet was so dirty, old, and dingy we couldn’t comfortably walk around without wearing flip flops. The bathroom smelled like mildew and the tub backed up every time we took a shower. We couldn’t get any extra towels and had to literally find maintenance workers and a security guard to assist in finding them. Although we didn’t plan on watching TV a lot but the times we did was disappointing. Both televisions had great movie channels but we couldn’t see the full screen to read words and the heads on characters were partially visible; this could not be corrected in settings. We complained to the staff who was understanding and offered to have the room cleaned again, fix the tub, and bring extra towels and they even waived one night. Unfortunately after returning from a full day of sight seeing we found nothing had been taken care of. I was so angry and upset because I really tried to look beyond a lot of things. On day two I decided I couldn’t possibly stay another night in that place; I actually dreaded going back to that apartment.
With the amount of money we spent for that apartment there was no way I was going to settle for something like that, we had no choice but to leave. Thank goodness we found a very nice hotel nearby and was able to enjoy the rest of our vacation. When I opened this Unilocal account I finally saw the reviews on Oakwood and wished I had read them before we wasted our time and money. I’m not sure what kind of apartment the individuals got who rated the place with five stars but I agree with the many people who gave them one star because the apartment is truly disgusting, dusty, and dirty– I can’t imagine how long that carpet had been in that apartment. If I was able to give Oakwood zero stars I would have.

They put me in the wrong room despite paperwork that had stated a different room about a month earlier. My forwarding address was wrong. No response from them after a week of emailing.
Dog poop on the carpeted floors.
So much dust in my room that when I turned on one of the lights it exploded… literally exploded.
I was in corporate housing here and I won’t ever be coming back.
You should not ever stay here. The staff are nice people but they’re not very smart or dedicated. Oakwood should either pay them more or hire better people.

Ein sehr freundlicher Empfang sorgte sofort für ein gutes Gefühl. Das Apartment war sehr groß und sehr gemütlich und geschmackvoll eingerichtet! Der Kamin verblüffte uns anfänglich, wurde aber zu späterer Stunde angemacht. Der Pool ist zwar etwas klein, aber was soll’s, bis zum Meer ist es nicht weit (5 Minuten Fußweg)!

I have extremely high standards so I mean every star I rated. Excellent customer service, clean apartments also great location. At the front desk look for Andrea she’s so professional, helpful and always smiling. Thank you Andrea for always answering my questions and requests.

Pros: Great location, walkable to the beach, restaurants, and nightlife, laundry on site, gated, and secured parking. Convenience store on site, nice pool and jacuzzi, and other amenities. All the people I delt with were kind and helpful, as far as they could be…
Cons: Somewhat dingy and overpriced, carpets in the halls stained. Business center is less than useful. Printers don’t work, courtesy computers systems still using Microsoft XP, and they do not allow thumb drives use, does anyone still copy their files to disks??? Also although the laundry is on site you have to purchase a card, like a debit card, to use the washer and dryers. The minimum you can put on the card at one time is $ 10, this means unless you are doing a lot of laundry there will be money left on the card, they tell you in order to get the balance back you need to send the card back to the company the makes the set-​up and they will send you a check. Seems to me that transaction should be handled on-​site instead of buying an envelope, buying a stamp, and sending it in, basically it is a rip-​off and another way to make money off of anyone who doesn’t send it in.

Used to regularly stay here. We won’t be anymore. This place used to be a nice short term stay location, however the staff and facilities have gone downhill.
The units don’t appear to have had any work done to them in a very long time. There’s no water mixers in the showers, so there’s a knob for hot water and a knob for cold water.
The ceilings are dated popcorn ceilings, they are often dirty and stained.
The carpets are DISGUSTING. They are heavily stained and often smell, this is provably due to trash areas being indoors and people dragging their trash bags on the floor.
They also lock the laundry area in the evening. If you left anything past the time they lock up, which isn’t posted anywhere and varies, they will pull out your clothing and leave it on the floor.
The front desk staff is rude. They aren’t helpful at all and seem really tired of their jobs, it’s not very comfortable to have to deal with rude staff where you stay.
The spa is ok, if you want to feel like you’re marinating in a lukewarm soup of chlorine. It’s rarely hot, I would struggle using the word warm.
The spa and pool cannot be used after ten. Even if you’re one of the apartment renters.
The worst part of this place is the security guards. They are rude and entitled. Our last dealing was this evening with Johnny, who seemed to lack tact and basic manners, he used quite a string of profanity at 10:15 to ask us to leave the spa area. He became confrontational, violent and threatening. Guests and residents shouldn’t be subject to aggressive behavior and profanity by staff.
When paying a premium price to stay somewhere, you shouldn’t be threatened and cussed at by some power hungry security guard.
Skip this place, there’s better and cheaper options with staff who care about your experience.

Clean, safe, convenient, amazing location, good value. This is my first review but I had to thank the Oakwood staff for being so responsive. I have been conditioned to expect little and receive less from other residential experiences but I was blown away by the responsiveness of the front desk staff. I had an emergency and left my apartment for a month. I returned and identified a list of five items that I wanted to address. The office staff handled my concerns courteously, professionally and most importantly created expectations that were met and exceeded. Thank you.

Stay away at any cost!
I am very unpleasantly suprised that this property is not renovated. Dirty carpet, non-​functioning microwave, kitchen sink clogged.
It is indeed a shame that Oakwood accepts customer in this location. It should be closed and renovated completely.
Stay away at any cost!

Very accommodating and a variety of facilities inside; cool restaurants in close proximity as well. Unfortunately the current room I’m staying in has poor air conditioning.

Not great for furnished temp housing. Look around at other options if you can. Not user friendly. Enormous complex, hard to navigate. Moving in and out is rough. Parking lots are far away and you have to lug your bags far. They have a few of those hotel bag carts. But u have to check them out and depending on where u are staying & parking they are far away and difficult. The couches in apt. are pleather so you’ll be sliding off of them, or sticking to them. I was so happy to leave. The staff is nice. But the place is not.

The front desk staff is friendly and who can beat a beautiful apartment complex with an amazing pool and good looking people tanning by the pool. Sold.

Good Points —
Location — near the beach, great bars (Baja Cantina), Venice Canals, Santa Monica etc…
Pool — Very nice pool, clean, not freezing and sheltered
Clean — The rooms are clean
Bad Points
The Décor is very drab. Don’t think it’s been re-​furbished since the 90’s. The photos look great online but in reality it’s dark, dull smells musty/​damp and the corridors aren’t pleasant. The staircases make you feel like you’re in a cheap flat. The furnishings are awful and ugly. After a few weeks here I am actually depressed and can’t wait to leave. Corridor is like the one from The Shining and is horrid.
Noise — Playground, tennis courts and basket ball court are very noisy from about 9 am up to about 10pm Many flats are occupied by youngsters, not the the business proffessionals they ‘boast’ about so it does get noisy.
Appliances– Extremley old huge TV box and bad quality
Fridge/​dishwater — about 15 years old at least and also very noisy — feels like it’s going to take off when you use it and doesn’t wash properly
I love the area but please… do us a favor and paint it some colour other than brown, grey and beige. Give it some colour and brighten it up. Get rid of the mahogony, ugly furniture and replace the appliances.

Absolutely awful to deal with. They’re not helpful and you will be put on hold for 30+ minutes to have any progress on anything, just to transfer you to another office to again put you on hold.
Use AirBnB or rent monthly apartments. This place is disorganized and in physical and logistical shambles.

Restricted breed pets? Give me a f’ing break. A god damned little chihuahua will do more damage and will make more noise than my czech shepherd. Simply ridiculous.

Location Location Location. Doesn’t get much better than this. I’m sure there are nicer places but not many offer furnished apartments and allow pets. We were in a furnished apartment and it was OK (kind of old inside). The buildings are getting old and no in apt. laundry (I think that is about to change). Most of the employees were very nice, the management not so much. This seems to be the theme for Oakwood properties. One of the managers was good (he moved on to another property) the other was a complete idiot. I would have given this property a much higher score if it was not for the experience with the one manager. Oh and the security people are a joke too.
The pool/​hot tub/​grill area nice. One problem is that it is the place to be. There are tons of people that are not residents using the pool most of the time. Weekends are quite busy and it is almost impossible to get a grill. Lots of large groups having parties on the weekends.
Overall I would go back but I really wish Oakwood would do something about there management.

I’ve been living at the Oakwood for almost a year now and I love it! The apartment is clean and pretty big compared to some apartments in LA. They’re also very pet friendly which is important to us because we have a BIG puppy! We have had to call maintenance a few times for problems in the apartment, but they responded quickly and were very efficient.
I love the set up of the pool/​hot tub area with the BBQ pits. It’s so fun to BBQ in the summer, especially when there are other residents down there. There’s just a really fun, community vibe where everyone shares and has a good time.
They have so many other amenities too, I’ve used the tennis courts and basketball courts. They have a billiards room that’s really nice and a business center. I haven’t had any problems, but my roommate told me the printer was broken the last few times she went up there. They also have a fitness center and a convenience store.
The ground workers do a great job keeping the place clean and beautiful. I just wish they would do their work at a more reasonable time than 7am. There’s nothing worse than waking up to the sound of a lawn mower or jack hammer. I mean, c’mon.
The laundry rooms are nice with plenty of washers and dryers, I rarely have to wait. However, it’s a little on the pricey side, $ 1.75 to wash and $ 1.50 to dry.
I love that they have 3 parking garages, so there is always plenty of parking, a luxury in LA. :-)
The location is key, just two blocks from the beach and Venice pier. There a ton of fun bars and restaurants within walking distance as well.

Year 3 of our annual exodus to SoCal for work and play related adventures.
I just took an apartment for a week this time and noticed some welcome changes around the place from the previous year. Despite the Oakwood’s financial struggles and layoffs over the past year they seem to have stemmed the flow of sketchies they were allowing in here and have removed the «free rent» billboard. There are more leasing agents visible in the office than ever before and the service was quite improved. I’d also like to say that everything looked really clean — hallways freshly vacuumed and/​or steam cleaned, new paint, gardens well tended to. The P building is quite a bit quieter than the B building if you’re looking at that map of places and trying to decide where to go.
Another thing I noticed was I didn’t get eczema from the water and/​or towels this time. Last year I had to filter water for my face and wash my own towels so this was a huge improvement for someone with sensitive skin.
Still no recycling…

Worst management ever. Fine until something goes wrong… then, good luck.
They make their tenants feel like 2^nd class citizens.

This place seems like the best option I have in my price-​range. Both the women at the front desk were very nice.
They have a convenience store IN the community, right by the pool. AND THEY SELL 5 HOUR ENERGY… amongst other useful necessities.
The gym is pretty big, they have a pool table, wednesday night movies, year-​round heated pool and gated parking.
Haven’t decided on this place yet…