Shane’s Veterinary Medical Center

They are the best!
We’ve been taking our pups to Dr. Shane’s office for years and they have always been great. It’s easy to get an appointment (even same day) and the entire staff is always very kind, compassionate, and friendly. They truly understand that your pet is a family member and show genuine concern for their wellbeing.
Ginger recently had a series of visits to get to the bottom of a reoccurring sore under her eye. We saw Dr. Testa and Dr. Wang on separate visits who both suspected it was a tooth root abcess even though the symptom was a sore on her face. After a couple rounds of antibiotics it was not subsiding and the next route was to put her under anesthesia to do a dental exam, which I was extremely nervous about. Both Dr. Testa and Dr. Wang took the time to call me after hours to consult, explain the process, and answer all of my questions (for which I had many). We ultimately scheduled the dental cleaning and everyone we dealt with was amazing, especially Dr. Wang and the dental tech (Cynthia). They all took their time answering my questions every step of the way understanding how concerned I was about putting our 13-​year-​old dog under anesthesia. The procedure ended up taking much longer than expected and poor Ginger had to have 5 molars extracted. Dr. Wang and Cynthia called to update me every step of the way and ask my permission before proceeding with any treatment (also letting me know what the cost would be). After the procedure, they called to check in on Ginger every day following the procedure (including Saturday and Sunday) to make sure she was doing OK and comfortable.
It is also great that they are associated with Marina Animal Emergency Center next door. Because Ginger’s procedure had complications and took longer than expected, Dr. Shane’s office transferred her to their care after the office closed so they could continue to monitor her post-​procedure. This was done at no additional cost. The staff at Marina Animal Emergency Center was also fantastic, especially Rachel who remembered my parents’ dog who had been attacked by a German Shepard and almost lost his life a couple years ago.
Thank you to Shane’s Veterinary Medical Center for taking such good care of our babies!

Dr. Shane Veterinary Medical Center has been our veterinarian in the marina since 2009. Yesterday we were very lucky that they were so close to us. My 13-​year-​old Labrador retriever was struck with GVD– known as the mother of all emergencies for dogs. This condition happens when the stomach flips and causes ‘bloat’. If it’s not caught within the very first hour or two the dog will most certainly die. Even with an ‘early catch’, sometimes the lack of blood flow to the tissue around the stomach can be deadly. As soon as I noticed that my dog’s stomach looked bloated and was painful to the touch — I raced her to the veterinary center where they immediately decompressed her and offered my options for treatment. They had her in surgery in under 30 minutes and were able to SAVE HER LIFE! Hooray Dr. Testa and her team!!! Their quick reaction time, expertise, and compassion we’re just what Ruby Slippers needed. This office has always been quick to respond and give excellent care and alternative therapies throughout our association but yesterday they were just plain HEROS.

They were great with my cat. I was a little concerned as to why they took him for 20 minutes in another room but all the animals seem calm and happy coming back to their owners. I guess I can’t be a helicopter cat mom lol. I’ll be back.

I have been going to Shane’s Veterinary for years and have always had a great experience. This review is specifically about Dr. Wang.
Our dog Kobi was diagnosed with lymphoma cancer a few months back and Dr. Wang was so calm, patient and caring in explaining our options and next steps. After months of chemo and steroids, we finally decided to put him to sleep because he was not responding to treatment and was rapidly getting worse. Dr. Wang was again so calm and caring and made sure to walk us through what was about to happen and made sure that Kobi was settled and comfortable. She helped all of us be as okay as possible during what was one of the most difficult days.
Two weeks later, we received a card from the practice with kind words written by some of the staff, including Dr. Wang. This is why I will always bring my pets here… they go above and beyond and truly care about the animals. They don’t just talk at you, they actually take the time during each visit to have an actual dialogue and they also take a LOT of time getting to know your pet and making sure your pet is happy and comfortable with them. Are they more expensive than other vets? Maybe a little. Is it worth it? Absolutely!

I won’t go to a vet where they take the dog away from you to do what it is they need to do. They don’t do that with a child when you go to the pediatrician, and they shouldn’t do that with my furry baby!

I came into Shane’s Veterinary Medical Center to obtain a international health certificate for my dog Roxy’s import into Japan. Japan is designated as a rabies free country and it is imperative that all paperwork is accurately completed prior to being issued an import certificate upon arrival. Any identified errors could result in your pet being quarantined for an additional 180 days. My review is based solely on the lack of meticulous attention to detail to ensure that my health certificate was properly filled out. (a) Microchip number was not listed correctly; missing a digit. (b) Rabies blood titer test date was transposed from ³⁄₆ to ⁶⁄₃. Either one of these mistakes which was made by the front office staff who filled out the form and dr. wang whose signature was on the form could have resulted in a mandated quarantine in Osaka, Japan which was not my final destination. I paid $ 100 for a very important document that was not filled out correctly. Shame on me for not checking the certificate with a fine tooth comb prior to leaving their office. Upon returning home, I did identify their mistakes after double checking the information. I called their office immediately and was informed that I could come back in to get the certificate corrected. I returned the following day and was able to get a corrected certificate.

We have been taking our dog here since we got him (about 3 years). I have dealt with many vets in LA, and Dr. Shane’s has been far my best experience. Very reasonable and I never felt like I was being taken advantage of or over charged. Staff is always friendly. Highly recommend.

Dr. Wang is amazing! I am so glad I made the switch of vets to come here. My friend referred me to Dr. Wang, because of how well all of her visits have gone with both of her dogs. One of her dogs has temperament issues like mine and I’ve seen how much better he’s gotten with care.
I basically went in for a consult and check up. Dr. Wang spent an hour with me and was very thorough with the options that I had available for my dog who suffers from cushing disease. She went through all of her past vet records, which they already had on file! That was so nice after my previous vet experience. I’m really happy I made the switch. Also, the british guy who answered my phone call wasn’t bad to listen to.

This vet came highly recommended by many people. I went in for an allergy/​flea issue with my chocolate lab. They were very friendly and knowledgeable from the first call to when I checked out. I am so pleased with this place and will definitely be back.

This used to be a great vet. Now I think they’re just too busy to provide good service. Years ago when we first started going to Dr. Shane, we would actually see dr. Shane and she was wonderful. Now we haven’t seen her in years and the other techs are just ok. I mean they’re fine but not worth traveling for.

I absolutely LOVE Dr. Shanes. I adopted a senior cat from them, Isabella, (they don’t typically do adoptions but she was dumped with no teeth or claws and would otherwise be put down at a shelter) and they have been nothing but kind, caring and compassionate. All of the vets there also have been fabulous with our «pack» of 3 dogs and 3 cats (including Isabella). All of which have interesting issues. I am a very nervous pet-​momma and I am calling constantly with questions or stopping by to pick up prescription food and the front desk staff is so sweet and understanding. I have nothing but good things to say about this place.
The office is beautiful, inviting, and immaculate and doesn’t at all have an odor like other places I have been to in the past which always made me question cleanliness. I highly recommend Shane’s Vet if you are looking for doctors that sincerely care about your pets.

What can I say about this place? They’ve been caring for both of my dogs since they were 8 weeks old. One is 6 and the other is 5. Living in Los Angeles there are a ton of businesses that don’t have that family touch to them. Dr. Shane and her staff are the best. They saved one of my dogs from dying due to a illness. We will be forever grateful and alway refer people to them. Unless you have experienced this place, you shouldn’t review them.

I love Dr. Shane’s! I’ve been taking my beloved dog, Sophie, here for about 4 years and wouldn’t go anywhere else. I live in Santa Monica, but it is worth the drive!
The office is clean and bright, big reception area with plenty of seating. The front desk staff are fabulous, knowledgeable and caring. One time, I witnessed the most evil pet owner — I almost had to say something to her because she was dreadful and RUDE, Adam expertly handled the situation, I was so impressed! Fabulous customer service!
The veterinarians are pretty much all great. We have seen a few, and they are consistent and thorough. They also don’t do that thing where they treat you like a bad person if you decline additional tests — thank goodness!
This is not a cheap vet’s office, I have forked over a mini fortune on little Sophie over the years (she is a breast cancer survivor — I didn’t even know that dogs could get breast cancer!), but I wouldn’t trust anyone else with my angel. At Dr. Shane’s, I know she is in the best care. Plus, the accept Care Credit, which is very helpful!

Dr. Tetsa saved my kitty! He has chronic urinary tract issues, and she knew just what to do. Shane Veterinary is my new vet, and I’m super happy.
One thing that impressed me the most is how organized their office is. Every single time I’ve called in, I’ve received a call back from my doctor. If she isn’t in the office, I get a call back the next day she’s in.. . and she responds accurately to what my question was! It sounds so simple, but in my past experience has been very challenging.

tl: dr version: Bring your pets to Dr. Wang. She’s awesome.
I found myself without a vet when my cats’ amazing doctor, Dr. Beth Hagenlocker at the Cat Practice, unfortunately retired. After an absolute horror story with another local animal hospital, I decided to give Dr. Shane’s another try. I’d visited here once before, years ago, for an emergency visit when Dr. Beth was unavailable and I hadn’t liked this place, but I’m glad I returned and gave them another shot.
Most notably, the vet we saw here in 2012, who I felt was absolutely awful, no longer works at Shane’s. Yay!
I was impressed with how clean and bright this practice was, how friendly the office staff and techs were, and how accommodating they were about getting my cat on the schedule on short notice for his first visit, when it was urgent that he see a vet.
My cats both have chronic conditions, and one of them had a pretty grisly flare-​up this winter that left him with a swollen, infected paw. Dr. Eileen Wang was wonderful with my little guy, and took the time to really examine him, assess the overall situation, answer questions, ask me about his previous treatment protocols, and come up with a plan for him. I was never pressured to buy extra services, and I was always shown clear, itemized estimates for everything they wanted to do. I also like that they took photos of my cat’s condition so they could compare the images from visit to visit. My cat is completely healed up now, so I’m happy… the treatment plan was right on target. Considering that my cat’s illness is very frustrating to handle, that’s a biggie.
In the future I will continue to bring my cats to see Dr. Wang specifically — she’s awesome. I’m very pleased to have found an excellent vet after nearly a year of searching! Thank you Dr. Shane’s!

Dr. Shane is lovely and knowledgeable and a wonderful diagnostician and practitioner. The prices here are ¹⁄₃ again higher, in some cases twice as much, as services and supplies at my primary vet but I like to consult her when I’m seeking holistic/​alternative care for my pet.
On the downside, the staff, I have found, is inattentive when it comes to follow-​up and, in a few instances, were actually surly — as though they were doing me a favor. If you can afford it, go for the doctor and steer clear of the ancillary service and support.
Unless you’re far over on the west side, the office is quite remote at the very southern end of Marina Del Rey, making it someone inconvenient, but, again, having your pet see Dr. Shane is worth the drive.
Staff brings rating down by at least one star.

We had a confirmed appointment this afternoon with Dr. Shane’s office. When we took our pup in, there were NINE other people with their pets in the waiting room. No one acknowledged our presence until we decided to leave after sitting for over 20 minutes. We will not be returning to this vet office and will go back to Dr. Annie at animal wellness center on Lincoln where the treatment, care, attention and level of service is superior.
Shame on you, Dr. Shane for overloading your practice to make extra $$$ on a Sunday afternoon.

Hard to find but worth it this doggy vets office squeezed the poo out of Mochi for $ 18

I would like to start with the fact that I’ve been a vet goer and a dog owner for 25 years and I’ve never been to a vet that they would send a card and a follow up call because they care so much about ur pet and ur business .
I believe the doctor that helped me was dr wang, (if I’m saying it wrong, apologize) she was so sweet, caring, dedicated, and most of all she didn’t try to chump change you for every nickel and dime you own. No pushing to get things ur pet doesn’t need. The staff from the front and back were all very nice and helpful and truly cared.

I have never had a better experience with a vet office! The staff is friendly and knowledgeable and they don’t charge you for office visits every time you have a question, or need help. I have been ripped off by so many vets who don’t even help my pets and this place has been a pleasant surprise!
I got my dog from a rescue as a puppy. I found this place because my dog was neutered here and it was the best price I could find. He had great care during his surgery and it went well with a quick recovery! They also caught his ear infection and fleas he had from the rescue before they got out of control and spread to my other pet at home. They even helped him with his car sickness and prescribed a medicine for the move without needing to come in. They always seem to be able to help my dog with any concerns I have without charging an arm and a leg. I would definitely recommend this vet office to anyone!