Marion Used Car Superstore

I worked with Derek and haven’t purchased a vehicle since 1993 My Geo had finally come to the end of its life. Derek helped me through the whole process as I only knew the size of vehicle I want! got a great deal had fun doing ANY ONE who wants to be treated like a friend and save some money get out to their store and see him! Make sure you ask for Derek!

Great customer service combined with knowledge of their inventory made this an easy buy for us. I was referred to this place by a local mechanic when I brought in another potential car purchase. Marion Used Car Superstore gave us several options, a great value, and an overall better experience.

These guys were very fun to talk to and very informative throughout my car-​buying experience. I gave them my budget and instead of finding the most expensive cars in that price range, they found me exactly what I was looking for and the price of the car was in the middle of the budget I had given them. I was purchasing my first car, so I had never gone through the financing or purchasing process. Paul Y. and Tim D. walked me through everything, were very patient with my questions, and immediately gave me the impression that they are people I can trust. It was an all-​around great experience and I highly recommend buying a car here!

One star is appropriate for this place since I did actually get to test drive a car. I made an appt a day ahead to drive a Wrangler Unlimited. On the website you can enter a price as an offer. I entered the price of $ 19,000. This was a little low but I was hoping we could negotiate.
A coworker recommended this place to me. I visited the dealership and was late due to the construction (they didn’t tell me!). I was given a salesperson who did not know anything about a Jeep Wrangler Unlimited! What’s the horsepower? «Um, don’t know, I’ll have to ask» Is there hill descent control? Is there hill start assist? What is the engine? What are the tires? «Um, I’ll have to get back with you about that». The guy was nice and there was no pressure. But really, he couldn’t answer any of my questions.
I told him about my price offer and that I had done research and thought it was pretty reasonable since the car is not new but used and there are better offers in in the area. He asked me if there were any other cars I was interested in. I said a Subaru Forester. He said he would go look and see if they had any on their other lots. He disappeared for some time and then returned with the manager. The manager told me there was no way I could get a Jeep Wrangler Unlimited anywhere around here for $ 19k. He said he looked at all of McGrath’s lots and there was just no way. He showed me some computer paper which had a price of $ 25k which he said was the price they bought the car. Are you kidding me! What a bunch of malarkey! He said he would go down $ 500 but no more. Well, I thanked him for his time and walked out the store. I never did get the info on the Subaru or any of my Wrangler questions answered. It’s probably for the best since I doubt the salesperson I was with knew anything about a Subaru either.
They should have just told me they couldn’t meet my price instead of wasting my time. The whole time I was waiting for the salesperson to find out about the Subaru, they were in the researching if there were any Jeep Unlimiteds for $ 19k? Really?! Why didn’t they just come out and tell me straight up they couldn’t meet my price but they could help me find another car? Instead they made me look like I was a liar! I guess it’s okay for the salesperson to lie but if a customer is lying, then the management will spend 30 minutes doing research to find out if the customer is lying.
Iowa is not a good place to buy a Jeep since they are overpriced here due to their popularity. Chicago is the best place to go to find a fair price. It’s not as popular since most urbanites want a fuel efficient car. This experience left me really bad impressions of McGraths and Jeep. Only go here if you want a car that is overpriced and you are not willing (too lazy) to go to Chicago for a fair price.

Shopping for a used car can be the most infuriating or painful experience. Luckily, we did not experience that at the Marion Used Car Superstore. The dealer wasn’t pushy but was helpful. He listened to what we wanted and came up with a surprisingly accurate list of cars to look at. They are affiliated with McGrath, so they have access to a wide selection of cars. Once we found exactly (seriously, it really was) what we were looking for, they gave us fair trade in on our vehicle. Very painless to work with and they have also followed through on everything they said they would do. I can’t believe I am actually recommending a used car dealer after previous nightmare experiences, but they really did a great job and made the process much more pleasant than painful.