Verizon Premium Wireless Retailer-Wireless Zone

So My Husband and I just went into this Verizon (not a authorized Verizon Corporate Store) to pick up a Syme card. Surprise we then find out a month later that we were charged 40.00 on our Verizon bill From This Storefront on the day we just went into this place for a Syme card. Now I’ve been on the phone and visiting both this store as well as the Corporate Verizon Store in Manalapan to correct the charge. Felt Scammed and will tell you All Go Corporate to The True Verizon Store in Manalapan and don’t waste your time … Or you will be wasting your days trying to right a wrong moved one by this store. Tried Putting No Stars but this comment wouldn’t post. So an update… The following day the Manager Matt withdrew the charges that his worker mistakenly charged to our bill. Lesson Learned… Watch your bill and rectify mistakes.

I was not planning on buying a new phone just yet but I ended up killing my current phone yesterday and really had no choice except to replace it. I ended up at this store because I also needed to pick some stuff from Whole Foods so I thought I would kill 2 birds with one stone. When they finally got to me and took my account information down, I was told I’m up for an upgrade so he suggested a S5. He didn’t even ask me what I wanted so I told him to just get me the S6. So with a two year plan, the phone was $ 250 plus $ 40 for an upgrade and another $ 40 for setup fees. When I asked about the $ 50 mail-​in rebate, I was told «online prices are different and there is no rebate on this phone». So he asks me what I want to do? I looked at my smashed but still working phone and said «I’m going to AT&T» (not that I would ever do that) and he just crumpled up his worksheet and said «great».
So I headed over to the Corp store in Manalapan and purchased the S6 for $ 250, paid the $ 40 upgrade and got the form to get my $ 50 mail-​in rebate. I saved $ 90 by going 4mi down the road.
I also mentioned where I came to a few people working at the Manalapan store and explained what just happened at the Marlboro location and they all laughed and said you’re not the 1^st to have issues there.
I would not recommend this place to anyone.

Do not buy from these people go to a real Verizon store. They are schemers and verizon wireless corporate told me to go back return everything I bought from them.

Someone below mentioned that this place has «accounting issues,» and doesn’t comprehend the concept of «customer is king.» my friends I have news for you… this place is FRAUD. Do yourself a favor, and visit an official store.

This place is a joke. I think a 6 year old selling lemonade has better accounting sense than this place. There are so many things they don’t tell you up front and when you go back and try to talk to them they say «I don’t have time right now.» Whatever happened to the «Customer is King» mentality??? I will never go here again, I will tell everyone I know to never go there. I’m glad they are near the Whole Foods because it will be easier for me to point them out to people and say do not ever go there. Verizon should cut all ties with this dump.