Digital Federal Credit Union

Such a great credit union! Everyone is so nice, they have wonderful products and just a great all around institution. I will never go back to a «big bank» again. Credit unions are the way to go!!! And I 1000% recommend DCU to everyone!

They claim they have a «fresh start» credit program, nothing! First told me they were going to approve my app, then spoke to a nasty, sarcastic «loan officer» who laughed at me on the phone stating, I would never get credit and then started preaching to me that there was no difference between a loan and a credit card! Then she hung up on me and blamed it on having «problem connections» They act like they are the only ones who grant credit! So lucky there are «real» people who tried and help me and even told me they would manually input my application to make sure it gets approved even if it automatically gets declined because they see I already proven my credit worthiness! VERY BAD CUSTOMER SERVICE, putting you down and embarrassing you after getting your hopes up and telling you would get approved.