Have since returned to the store, employees sheepishly say hello, then ignore you. Staring at you while you look around but yet offer no help. On this day it was again Lauren and different key holder. The only think I will do at this store from now on is make my returns. I will also bring a printed copy of the Talbots return policy, to make sure your manager is aware of store policy. Very disappointed that I haven’t heard back from corporate after making a complaint.