US Post Office

Great staff very courteous staff. I drop my mail and packages three to four time a week no problem here. Thank you and keep it up. Thanks

slow slow slow! Come on! Three people working on a 4pm rush hour and they take forever! Plus they treat you like crap. Is like you are serving them and not them serving you. Bad attitude.

Long lines, slow moving, lackadaisical workers. This is a typical post office, poor service from uncaring employees who appear to want to be anywhere other than here.

This was one of the best post office experiences I have ever had. I walked in with my box ready to go. The gentleman at the counter called me over as everyone else was trying to figure out what forms they needed. After the usual questions, he asked how I wanted it shipped and I said whatever was cheapest. He pointed out that priority mail for the package would be a third of the price of first class and it would arrive in 2 days. So we went with that. I also inquired about buying around 50 post card stamps, and asked about the anticipated price increase that they had been talking about. He told me that the decision to increase wasn’t finalize and as long as I mailed the cards before the end of January I’d be fine even if they increased the price.
Definitely the best experience I have had with a post office in a long time.

Everyone that works the counter when you walk in, that I’ve ever had to deal with was very miserable and cold. A snail drenched in molasses could’ve moved faster than they could have gotten this line moving.
Yet, the mailmen and women I’ve dealt with day to day on the street in person, are more friendly.
Maybe it’s something in the air ducts that makes them miserable, and they need fresh air, I’d imagine being cooped up in that place would drive any normal person insane.
With all that being said, a lot has changed about the USPS, even delivery has changed! Packages and mails get there a lot quicker, when they said they would, you don’t have to add an extra year to your waiting time!
I’d advise you to not go inside, and if at any point you do… I wish you luck!

They have a regular staff here; and they are good about being fully staffed when it’s busy. Usually, 3 at the counters during the morning and early afternoon.
They aren’t too friendly. Just doing their job kind of vibe. I’m pretty sure it’s the same crowd of people that goes into the post office regularly. However, there’s a lack of community love. Even the current postmaster at my complex don’t even say anything unless I say something first. Must be depressing working for the post office!!!

Been there. Lethargic service.

Okay. so everything in the original review remains true… but I heart Marlborough Post Office.
Everyone inside the building is so helpful and nice (regular staff).
Recently, for work, I sent out like 60 or so letters certified mail. They helped me label the envelopes and then patiently scanned each one (I was in the post office for like an hour). Out of this same group, a week later, I’m having issues tracking a handful of them. The post offices they went to have not posted updates (trackign just shows Marlborough rec’d them and that’s it). So I called the Post Office main tracking number and then angrily (because you have to be angry with automated systems for them to listen to you — seriously) shouted «operator» until I got a person (who I did not use my angry voice with) who seemed like she was burdened by my phone call (insert various sighs etc). However, at my insistence she took down a bunch of information for me (tracking numbers etc). I believe nothing will come out of this phone call, but I am happy to say that a woman from the Marlborough Post Office was CC’d on my email and tried to help. In the end, it comes down to the fact that I’m going to have to call the other individual post offices who didn’t bother to update information to find out where my letters are, but, it’s nice to know Marlborough cares.