Bug Zappers Pest Control

I LOVE, LOVE, LOVE the job they do; however their billing practices SUCK. In August, I got a call that I had not paid a bill from April. This call, audible to my housekeeper, basically accused me of being a deadbeat. I immediately called back and gave them my credit card number to run. They did. Then I checked with the bank and learned I HAD paid the bill in April. I disputed the charge and Jodie reversed it. THEN today in OCTOBER I get ANOTHER call, still suggesting I’m a deadbeat and demanding payment on the bill from April. There was a previous occasion where something similar had happened. I think that I MAY have been double billed that time; but, perhaps not. Unfortunately, that time it did not occur to me to check with the bank or look at old credit card statements. I now have proof in writing that I DID pay the April bill. Only because I INSISTED they provide it. They blame it on their computer system, but OMG, how many times can they harass people for a bill that has been paid. If you do use the service (which itself is VERY good),
do NOT take their word for it if they suggest you have not paid!!!

So far so good… I was a little worried that the amount of spray wouldn’t do the trick but it has. Also, their tech was very nice and punctual! He arrived at my house at 7:15 and i was able to make it to work in plenty of time!

My mother (non-​yelper) has been a Bug Zappers customer since the beginning of their tied-​and-​true business! I am now in my own home and am a customer — I wouldn’t call anyone else! They are Professional, Friendly, Effective, and have helped us with everything from ants to rats. Forget the large companies-​support local business! I highly recommend this FAMILY owned business!

I can really tell the difference when they don’t spray. They take their time and do great job to make sure your pets are safe. I had them come out for the bugs and they also helped solve my rodent problem. Very satisfied and I am very happy to be able to sit in my backyard and not worry about spiders crawling out from the cushions.

We recently scheduled a rodent removal inspection with Bug Zappers and they booked our appointment to fit our busy schedule. The technician started looking at the exterior of our home and pointed out to us that the tall trees growing near our home might be a possible access point for rodents to get onto our roof. He came inside and inspected the entire attic area and recommended that the holes from the exterior and roof areas be fixed to prevent them from getting inside, and that we in-​fact had rodents in the attics (ewww!). We scheduled our appointment for the work, and they arrived as scheduled. The 2 technicians completed the work on our 2-​story house in just a few hours. After they finished, they went over all the work they had done, explaining in detail, and how it would work to keep the critters out.
I found Bug Zappers to be very professional, knowledgable, affordable, and their work was excellent (no more rodents!). I definitely recommend!

I have been using Bug Zappers for years. They are always on time, trustworthy, inexpensive, and they do a good job. They went over and above when I had some bugs in my sugar in the kitchen. They explained what bugs they were and helped me clean them out. On another occasion, a gardener must of trampled on my lawn with weed killer on his feet. My lawn was dead wherever the gardener stepped. I assumed it was Bug Zappers fault, but it was not. Bug Zappers went over and above their job and help me fix my lawn by adding seeds in the dead areas so my lawn would grow back – and it is working! Love the manager at Bug Zappers and the technicians are wonderful too!

I have been using them for years on and off as part of a referral from the builder. Service was quite reasonable. Usually paying only $ 45 per visit once a month. Tpday I called them. They suddenly quoted me $ 250 to stop by. minimum.
You know what… good luck with that Roxanne. I’ll make sure I’ll communicate with the HOA too and see if we can get you out of here completely.
For the record we need only ant treatment.

This place no showed at their appointment two weeks ago. When I called back they claimed they never heard of me. Very disorganized and unprofessional. They just showed up at my place today on a day of the week and time of day that I never would have scheduled. How does this happen? I never even got a phone call or apology when they «rediscovered» me?

We previously had a contract with Teminex for a few years. They did such a poor job and their attitude was the same. Therefore, we searched for another company and decided to try Bug Zapper. We were very pleased with their work that we have added another account for them to service. They are pleasant to do business with and conscientious about their work. Good Job!

After recently buying a new home, I discovered I had a slough of new pests that thought my house was theirs! I contacted Bug Zappers Pest Control and was extremely happy from start to finish. Their friendly office staff fit me right in, their technician was prompt, professional, knowledgable and most importantly… A month later and I still haven’t seen any bugs! I would highly recommend them unless of course you like living with bugs!

I live in home that is backed up against open space so there is no shortage of pests to deal with. Bug Zappers helps keep them all at bay. They always give a courtesy call to let us know that they will be coming in case we forget (we usually do). All of the guys are very knowledgeable and spend time to answer my wifes never ending questions about ticks, spiders, rats, and the rest of the creepy crawlies. I have been using Bug Zappers for almost 5 years now at 3 different houses and I have yet to have a bad experience. I highly recommend this company!

I was turning into a full fledged Miss Muffit! Spiders were taking over my office and creeping down from the ceiling while I was on the phone.
I called our landlord and he instructed me to pick out a place in Martinez. I called around and found that Bug Zappers had the best prices and quickest response time.
Desperate I went with them. Results= instant! I was able to set up an appointment for that same week. I chose a Friday in order to let the office air out over the weekend.
I hated the four hour window for the spraying but appreciated that they called ahead to give me fair warning. I was happy with their service and found that a quarterly visit did the trick.

Eric and his crew and his team true professionals. I worked with him for many years and he always did a great job. He also supports our GS (SF) Warriors.

Fast friendly service. Knowledgable staff. Able to control my bed bugs in one treatment, whereas the other unnamed company was unable to get any measurable amount of control in several treatments! I highly recommend them for commercial and residential pest control.