Lowe’s

Stood around for 15 minutes today and couldn’t find anyone to help me. Not a good experience. I will not return.

What can I say about Lowe’s? How about decent prices and a place I love to just wonder around picturing all the different projects I could be doing. The only downfall is the ones I pictureturn out to be very expensive.
They have all that you need to get your DIY on. I have found most employees to be not only helpful, but very knowledgeable.

I’m really surprised by the low rating. This is the best Lowe’s in greater Cincinnati, and I’ve had others tell me this as well! They have the largest garden department I’ve seen. Every time I’m here, which is a lot, there’s super helpful and friendly staff. Had a problem with defective trimmer line and they happily exchanged it! Question about my Japanese maple, got lots of helpful suggestions!

I have to say, I have experienced much better at the Lowes in South Lebanon. I only stopped at this one because I was in the area and I needed to buy top soil, potting soil and a bag of compost/​manure. Note to self… don’t go to this store again.
I knew that the prices at Lowes were a good deal for what I needed… the top soil bags were $ 1.30 a bag and I only needed 4 bags, so I was good with that. I needed 2 bags of potting soil and a bag of compost.
It was a really nice day when I stopped in, so given that, I knew it would be busy, however, where were the staff??? I did not see anyone except at the registers. When I checked out, there was a a gentleman in front of me who had a bag of mulch, a box of lights and some other small things in a bag and the cashier asked him if he needed assistance to his car, I have 7 bags of soil and she is talking across the way to the manager and asks «if she is out here all day until she leaves», says thanks and sends me on my way… wow…where’s the consistency by asking customers if they need assistance? Not that I can’t load it by myself, because I just put it all on the cart by myself, but it would have been nice to be asked.
I just think I will stick to the Lowes in South Lebanon from here on out, they always go above and beyond to help.

If I could give this 0 stars I would. Do not shop at this store if you are a woman. They obviously do not want to wait on you. I paid to have my home measured for carpet. I explained that I wanted the rooms measured individually. I went in to order carpet and the rooms were all together. I spent more than 1 ½ hours in the store trying to price carpet to find out «Free Installation» was going to cost me more than $ 2000. A few days later I tried to order a water softener. Thirty minutes in the store and no one would wait on me. I called the manager and was able to order it over the phone. A few days later the installer showed up and stated he could not remove the old one because there was still salt in the system. He claimed it would take him 2 – 3 hours just to remove the old one. (I had already paid to have the old one removed). Well I guess his Mountain Dew kicked in because he installed the new one and removed the old one in less than 2 hours! I put in a call to corporate to explain the situation and stated I wanted my money refunded for the carpet measurement that was done incorrectly. The store manager called and stated he would refund the money if I came into the store and let him correct the situation. He told me to come in and ask for him by name. So I did that — after waiting twenty minutes for a manager to show up at the desk no one knew what I was talking about. They did refund my money — minus the tax I had paid.

I have always gotten everything from my house at Lowe’s. I have found the people who work there to be very helpful. Most of the time when I am in the store, I don’t even have to look for help. I am asked right away if I need any assistance.
I most recently picked up my Christmas tree from Lowe’s. The employee who was working outside with the Christmas trees did everything he could to help and even went the extra mile to make sure I was satisfied. Last year when I bought my Christmas tree there, they even called a week later to make sure that everything went well. Follow up call was very unexpected, but definitely made me a returning customer. This year, was no exception!
I will do all of my home shopping at Lowe’s!

Do not buy anything from them. Over the years we bought many different appliances. Our $ 800 KitchenAid dishwasher broker after 2 years. So we didn’t have ‘extended warranty. That doesn’t mean it should break. Kim manager of appliances could care less. So now we have no dishwasher 2 days before Thanksgiving.

Nice store close to home. Spent lots of money and time here. Agree with other reviews as it is well lit and open. Things
are relatively easy to locate and I usually feel like I am getting a good value.

This is a pretty standard Lowes — it’s well lit, well organized and kept pretty clean. The staff are, more often than not, helpful and friendly.

Its your typical Lowe’s. Has all sorts of DIY hardware goodies. The staff is a little hard to come by sometimes but when you do finally manage to find one, they are helpful.