We were shopping for a therapeutic spa. Tim was very knowledgeable and helpful. Store has a large variety of styles and prices. We found exactly what we wanted at a much better price than other places we shopped at. We highly recommend.
Alex C.
Rating des Ortes: 5 Mason, OH
I highly recommend Tim’s! I have been using Tim’s pools and spas for over 10 years. It’s always nice to have their personal one-on-one service and hands on small business approach at your disposal. They have a wide selection of spas and are always incredibly helpful to answer questions about maintenance be it water or mechanical. Our spa has needed and received excellent service from Doug in the repairs department over the years. He is always cautious not to suggest unnecessary repairs but instead is very thoughtful and considers the age of the spa and the scope of the work that needs to be done. Top to bottom I really like this company. You will not be disappointed.
Paul B.
Rating des Ortes: 2 Cincinnati, OH
I have been a pool owner for four years now and try to support local businesses, but Tim’s makes that difficult. Well I should say their service team, namely the mgr. Jeff. Every time my wife or I call or leave a message the guy is just rude, like he is doing use a favor. Isn’t it the idea of a business to want to help customers; to ensure repeat business. Don’t waste your time, unless you like being belittled– there are plenty of pool stores that want your biz; try Leslies or Sunspot are better alternatives.
Jordan C.
Rating des Ortes: 4 Cincinnati, OH
I wandered into Butler County and found a nice store called Tim’s Pools and Spas, a family owned and operated«neighborhood pool and spa» business. They have a large selection of spas, which from here on out I will call hot tubs. From Dimension One to Artesian to Dynasty, Tim’s has a ton of great hot tubs in the store. I saw many that were priced around $ 8,000 but I even saw one Artesian for $ 11,999. Some were bigger than others(two person capacity versus six, for example), but they all were nice and could make anyone who walks into the store want to leave with one. I guess the«pools» in Tim’s Pools and Spas is kind of a double meaning, as their other specializations are actually pool tables and water accessories. They have a lot of nice pool tables, as well as lots of neat college(UK, OSU, etc.) pool table accessories for sports fans, and ping pong tables and dartboards too. Tim’s also has plenty of water accessories, from pool toys to cleaning supplies an filters. Other water services they offer include opening and closings, inground liner replacements, pumps, and heaters. In the back corner they have a little deck set up with tables and chairs, while on the other side of the store they were even selling tanning beds! I hope those are for tanning companies, because I’d hate to see someone so desperate for a tan that they need to drop three g’s for their own personal tanning bed. I liked Tim’s Pools and Spas a lot, in part because it is a local, family-owned and operated business. Leslie’s Swimming Pool Supplies, although geared more towards swimming pools, has four Cincinnati-area stores and others in over 30 states, so it’s nice dealing with local professionals once in a while. Tim’s has a great selection of spas – er, hot tubs – but I really liked their college sports accessories for game rooms as well.