Midas

Walked in asking for an oil change I was told it would be 1&½ hour wait or come back. I left and went back. When I asked the price I was told $ 34.95. I said YOUR sign says $ 19.99, I was then asked if I has a coupon? I said no your sign says $ 19.99. He asked me again if I had a coupon??? I said no but did have a different company coupon and was told «not in the U.S. «(that doesn’t even make any sense) I needed an oil change so I said just do it. I was told it would be 45min. I said his partner told me to come back and I did and he said «other people came in»
Must be great NOT to need customers.

Got a flat tire yesterday. Brought it over to Midas, the man who discussed the service with me at front desk was courteous and professional. I agreed to purchase a new tire for $ 150+, however when he went and looked at my flat tire he discovered a nail in it and said he could patch the flat tire and I could get some more use out of it. Only had to pay $ 35 for the repair of my existing tire. This demonstrated to me that they offer fair and honest service at this shop. I will definitely come back for future service.

Extremely rude on the phone. The guy hung up on me when I was asking for pricing. When I finally got through to get pricing they wanted $ 80 for an oil change. What a rip off.

DON’T GO HERE
I had a lot of trouble with my car when I first bought it and came in here.
They did a lot to my car, or so they claimed.
I’ve been looking through my receipts and with the recent work I had done on my car at a reliable shop, they are having to replace lots of what was «done» at midas. I 100% trust my current shop — Urban Classics on Fulton St.
Don’t trust these people. Go to a local place instead — skip the rip off you’ll get at this chain. I’m mad at myself for being naïve and I’m trying to find them on the better business bureau to report.

I had my car inspected at a gas station, and while I passed the guy said I needed front brakes. I had my suspicions about this as my brakes had not been squealing or giving me any hint they needed replaced. I went to this Midas today and they took a look and told me that I definitely didn’t need new brakes, front or rear. They could have lied to me and agreed I needed a brake job and made some money, but instead they were honest. They didn’t even charge me for taking a look, and the manager, Jack, was very nice and made sure I had his card and info on the services they offer. I’l come back here because they were honest.

Came back from a long road trip and I noticed that my brakes were grinding. Got tired of taking my car to the dealer every time the brakes would start to act up. I have an Infiniti FX and that model is known for regular wear and tear on the brakes. A flaw in the early design models. I’ve taken my prior car to Midas for their lifetime guarantee on the pads so I figured it would be a smart idea to get the lifetime for this vehicle as well.
I knew going in that it wouldn’t be a cheap job. When you drive a luxury vehicle you know how it goes with maintenance costs. From the sound and grind of the brakes I knew they were really worn. The guys at the front counter were really nice and very accommodating. I had made an appointment earlier in the week and came in a bit before my scheduled time. No problem. They had my car up on a lift and ready for inspection in no time. One of their mechanics took the time to show me the problems and go over every detail of the work that needed to be done. I needed all 4 pads and all 4 rotors replaced – not surprised, plus a new left rear caliper and hose. Like I said, I knew it was going to be an expensive job so I was not shocked with the $ 1200 price tag. The dealer would have charged the same amount but without a lifetime on the pads.
I asked them if I needed to leave the car overnight but they assured me they could have it ready in a couple hours. The service here was better than I expected plus the guy at counter gave me his card and told me I could call him anytime if I had any questions or problems. So far so good.

scam artists.

Two of my kids worked at a camp in upstate NY and their car’s alternator died and was repaired at a shop nearby. The car got them to Manhattan and stopped, meaning they could not begin the 10 hour drive back to Ohio. Don at this Maspeth Midas was AMAZING! He arranged for a tow truck AND for the shop in New Paltz to pay for the towing, assessed the car and took care of the fortunately fairly minor repair without charging us, and stayed in touch during the afternoon with not only the two kids but me, the worried mom! I am going to save his message saying the car was fixed (in true, absolutely fantastic NY accent) forever to remind us of the great work and helpfulness there.

I recently installed aftermarket suspension in my car (coilovers). I also had a rear camber kit installed (two lower camber arms in my 2006 Honda Accord) and a front camber arm with adjustable ball joint. I needed an alignment badly toe was horrible and car was swerving everywhere, and I didn’t want to drive it far to get an alignment.
I went into the shop and the guy at the front desk was very helpful and said that they could align it no problem and would let me know if there would be an additional labor rate because of my aftermarket components (I know its a bit more work to adjust them). I agreed with it and they drove my car onto the rack (very low-​friendly rack as there is no-​ramp, its a scissor lift system).
As soon as its on, one mechanic seemed very enthusiatic to work on it, as he’d never seen these components. Another guy, who was helping him align my car, just kept cursing and saying I put this aftermarket stuff, yadda yadda, and shaking his head the whole time.
I was already worried since the guy at the front desk they are pros at aligning cars with aftermarket parts, but the mechanics were looking at it like it was a puzzle. After about an hour, my car was ready. It drove a lot better than before but I knew something wasn’t 100% right. I work in NJ and on my commute there, anything above 50mph my rear end was starting to break loose. VERY DANGEROUS! I was puzzled since they gave me a printout and the specs were within the proper range.
I ended up going to Sears in Jersey City as I didn’t want to risk my life. Sears was $ 80 (vs. $ 110 at Midas) and they showed me the before picture with the rear toe terribly out of spec on both sides and the front camber was off. The guy at Sears got it to spec and I test drove the car and everything has been perfect.
Cliff Notes: STAY AWAY IF YOU HAVE AFTERMARKET SUSPENSION COMPONENTS!

The only positive thing I can say about this place is that when they were finished working on my car they got my phone number right and they called to tell me it was ready.
I had to get my front brakes done so I looked online for coupons and deals in my area. Really the only thing I found was $ 25 off per axil for breaks at midas so thats where I went. He told me it should be $ 165 so I said lets do it. then 20mins later he said I needed a new rotor which would be an extra $ 50, so that would bring my total to $ 215 which made sense to me cuz my brakes were bad and I still had my $ 25 coupon to help.
So then they called and told me my car was ready so I went down to pick it up and the total was $ 261. there was this random $ 17 shop supply charge, which I asked about n he said it was for heat n rags? which was odd to me so I said ok here is my coupon for $ 25 off and he told and showed me that they give everyone $ 25 off without the coupon and it was already taken out. WOW i said. Why even printout coupons and and advertise with them??? He told me he gave me the $ 165 Quote originally with the $ 25 off already what a scam.
PLEASE DONT GO HERE EVER IF YOU CAN AVOID IT!!!

I read Tina C.‘s review here, All I can say is that it was more stylistic than factual (read some of her other reviews).
This week my son wrote me a note saying, «Dad, the tailpipe broke off of the muffler. PS: I didn’t do it!» I read a few reviews of muffler shops in the area, and (despite Tina’s cranky review) decided to give Midas a shot.
I scheduled my appointment for a Saturday via the Internet. Within a few hours they responded back confirming the appointment. I took my 1994 Nissan Pathfinder in a little early, and they were expecting me. They put it up on the hoist immediately, and within 10 minutes I had a quote. I can’t speak to the comparative cost, since I haven’t had to have a muffler replacement for at least 10 years. However, the Nissan Pathfinder has a combination muffler/​tailpipe assembly that retails for $ 256. They charged me $ 350 total (with labor and taxes), so I think that it was pretty good. I am sure they got the assembly for less than retail, but that’s O.K.
Don, the manager, was very friendly. The mechanic was a little grumpy, but I only saw him for a couple of minutes total. They kept me posted on the time it would take, updating me every 15 min or so. I watched the NotreDame vs. Pitt football game while I waited in a clean air conditioned waiting room.
They finished the job in a little over an hour (even while waiting for parts). He even gave me a $ 20 discount just for the heck of it. They didn’t leave a mess in the car (like Pep Boys always does). They didn’t rip my upholstery (like my local mechanic did). It was seamless. I enjoyed it. Ahhhhh!
An A+ from me.

GO
We came here for the annual New York State inspection. The waiting area is non air conditioned lacking proper ventilation for clients to bask in a sweltering hot room while waiting for their vehicle to be serviced, ayia!
YIELD
A well displayed signage of «New York State Inspection pass or fail $ 37.00» informs clients of the fee incurred, yet without giving status to prevent eternal waiting. The waiting area is in a dilapidated yet outdated state of disrepair.
STOP
There is no gold here if one is seeking to touch objects in hopes of turning to gold. Customer service is adequate to get the job done in servicing the car yet there is no solid substance here.