La Quinta Inn Chicago Matteson

The staff was very friendly, room was very clean. Water was lukewarm at best, had a coooold shower. Also the in room coffee maker would not turn on, no big deal, they have 24 hours machine the lobby.

Ok let’s call a spade a spade. This place is not for romantic getaways or family gatherings. For what you pay, this is a relatively inexpensive alternative to the severely overpriced hotels in downtown Chicago. It’s decently clean, with a pretty friendly staff. The rooms are decently sized but could use some upgrades. Lots of channels, seconds away from a Walmart and SAMs club, and dozens of restaurants. Also moments from the interstate. The few things that I could complain about I didn’t because of the price. I actually had a pleasant visit to Illinois for a week and slept well every night. By the way, the wifi is fast as well.

Had a terrible experience there. When we checked in (there were 3 of us) they said we could get only one key because it «was one of those days», except after asking multiple times for more keys, they finally gave in. The room was nice, except there was no fridge nor microwave. The guy at the front desk sounded annoyed when we asked for services like a fridge and cot. Luckily, the cleaning lady was nice enough to go out of her way to find a cot. The ice machines on each floor did not work. The first day we checked in, there was no hot water. The TV frequently lost service. There were so many little things wrong with this place that they added up to make some very unhappy customers. I would recommend the Holiday Inn across the parking lot.

Always can depend on this chain for clean rooms, secure parking, friendly staff, great extended checkout and nice beds!

Stayed for three nights. It had an ick factor to it but I didn’t have a choice in where I stayed, this hotel was booked for me by the company I work for. The staff was very friendly but the rooms were run down. I and about a dozen other coworkers stayed here during the same time span, everyone had complaints. The faucet and shower leaked constantly, the carpet appeared not to have been vacuumed, and the bathroom was not very clean at all. Avoid if possible.

Stayed for four nights. The place hasn’t been fully renovated but for the price who cares! Its literally minutes from a metralink that is non-​stop to Chicago millennium park. The staff is friendly and helpful. They helped us with the metralink and where to get food pizza. The beds are super comfy as always. I dont smell anything funny. The smoking is on the fist floor and thats unusual. Usually put smokers on the top floor so the hotel doesn’t smell. But i still dont smell anything bad. Its a good bang for your buck. The breakfast is good too!

Been staying here off and on for the last two years… staff is always friendly, rooms are clean, and beds are very comfortable!!!

This is a pretty bad place to stay. Mold in the ceiling. Urine smell in the rooms. Overall cleanliness is pretty low. There are a lot of staff that are staying here and like to hang out in the lobby late into the night. So if you’re on the first floor you can hear everyone partying and it pretty much keeps you awake. So if you have to stay here, it’s important to get a room above the 1^st floor. Additionally the people that smoke, do so directly outside the door so the smell runs throughout the hallway. I give this place a 1 out of 5 stars. Just avoid it if you can, there’s a Holiday Inn right next door; perhaps it’s better.