Purchase Gastroenterology Associates, PSC

I will not return to Dr. Ruben Cuadrado’s office. I received extraordinarily poor customer service on nearly every visit during my care at their offices. I saw Dr. Cuadrado only once at the beginning and end of a colonoscopy — not the best time to meet your doctor. Every other time I was asked to meet with a nurse practitioner, both of which were cold and intimidating. However, they were much more personable than the office staff who made me feel as though I was clearly interrupting their day and somehow insulting them by simply being there for my appointment. My mother always taught me that others should be treated with kindness and respect… especially if they are the source of your income. Because of repeated visits as described above, I chose to find a doctor in a city much less convenient (over 30 minutes away), but where I am always treated as a value to their business.