Wags To Whiskers

I’ve been bringing my dog Peanut to Wags since they opened their doors. The price is reasonable, the area is convenient, and its easy to find.
The most important thing is that Robin is really nice and great with dogs. I became really concerned about the treatment of dogs by groomers After going to your average run of the mill corporate groomeries I became scared for the welfare of my dog. They were unfriendly and treated my animal as a hassle/​job instead of part of my family. After that I’ve been pretty skeptical about groomers, but I trust Robin.
She’s very friendly and she seems to really care about dogs. When I arrived for my first appointment, she was looking at dog with severely matted fur, and the owner was asking her to comb it out. She tried to explain to her that she thought the hair was too matted. The owner left, presumably to find someone who was willing to comb out her dog. When Robin talked about how much pain the dog would be in, having all those knots combed out, I swear it looked like she was going to cry. That’s one of the things that makes me trust Robin, she seems to really care about the dogs. I love how the whole store front is glass so you can watch her grooming the dogs.
Lauren and Donna take extra special care bathing Peanut to minimize stress. Peanut has come to love Donna as much as me (yes, I’m jealous). Brenda and Robin always get his nails smooth and short. The old groomers did not round off the nail leaving it sharp and Peanut and I would pay for this over-​site in blood. Also they did not clean the insides of his ears, this is very important for a Dachshund as it can lead to ear infections. Thanks to Robin’s keen eye I found out that my Peanut was suffering from a pretty severe ear infection that could have been prevented if his ears were properly cleaned.
I later added Ruby the dachshund to my family. She is older and suffers severe arthritis of the legs and elbows. Robin takes extra special care and we have never had an incident of arthritic flair up during a groom. Ruby loves her visits to Wags To Whiskers.
While my parents were alive they had 2 long haired cats that would always play in water and get matted. My father would place them in a carrier and walk them over to the shop since he didn’t have a car. When Robin found out that he was on disability and my mother had cancer she lowered the rates for the cat shave downs. She even arranged for rides to and from the shop so my father wouldn’t have to carry the animals to the shop.
As long as my dogs live and Wags is open for business, they will go to no other groomer.

The worst possible experience. We brought our dog in for it’s first grooming and told them exactly what we want and provided a photo to go along with it. We asked for longer shaggy hair and instead the dog was nearly shaved all over and looks absolutely horrible, totally unrecognizable. I was devastated when I saw the what they had done. I asked why it was so short and why she didn’t look anything like the photo and the groomer said she «had to cut it much shorter because there were some short spots in her fur» and then tried to make it sound ok by saying «the good thing is puppy hair grows back fast.»
Totally unacceptable. Also the place is disgusting. It is a very dirty facility, there is no way I would sit on the couch in the lobby or anywhere else. I should have walked out when I saw how dirty the place was when first got there. Lesson learned. I will obviously never go back there and I will advise all my fellow dog owner friends to stay away, far far away, from Wags to Whiskers.

Excellent service. I’ve brought our Pembroke Corgi in twice this winter to have her nails clipped. Remember how the dog-​training books urge you to handle your dogs paws while she is a puppy so they are used to it and can tolerate nail-​clipping? Well, we must have failed in that responsibility. Our dog is crazy when she has to get her nails clipped. It takes two groomers to restrain her and get the job done. The ladies at Wags handle the challenge without complaint. They are professional and efficient. We always get prompt service when we go in and the shop is always bustling with activity.

This is a very busy salon but they take walk-​ins for cat nail trims. I really appreciate this salon. They are cheaper than the vet and I like that I can watch what is going on.

I’m sorry this place is gross. The first time I went there, they requested that I hold my own cat while they trimmed her nails. This was in the seating area out front.
I was miffed by the experience, but when it came time to trim again, I thought I’d give them a second chance. Well this time it was much worse. They had me wait for someone to become available, and because the seating area was almost entirely taken up by boxes, I just stood there. There was a woman sitting in the only available seat with one of the employees grinding away at her small dogs’ nails, and so dog nail dust was flying everywhere and probably getting into my lungs. And it stunk. To boot, one of the dogs got curious and approached our cat’s crate. She did not like that. Only then were the employees semi aware of how out of control the situation was, so they snatched away the crate before I had a chance.
It might be cheaper than other options around, but I’ll happily pay a little extra to not have my cat, and my self, stress out.

Lauren and Robin handled both of my fussy felines well for many years, even providing manicures (soft claws) with steady hands. After trying at least ½ a dozen pet groomers in the area, I testify they are the best. My cats always left looking their pampered princess best. Additionally, they are true animal lovers and very involved in animal rescue.