T-Mobile

I went into the T-​Mobile in the Hamilton Mall a couple of months ago to get information on switching plans from Sprint and they took my information to put our conversation on a sim card in case I decided to switch carriers we’d know what was talked about. I haven’t made the switch but received a shut off notice and a collection notice for a past do balance of almost $ 140.00 without ever even receiving a bill, making a purchase of a actual phone or signing anything. At first I thought the my identity was stolen but I went back to the store they realized that I never made a purchase and that absolutely no data was used. The assistant manager made a call to corporate and explained the situation then handed me the phone where they told me that I had to wait for the next collection notice and they gave me a number to call to dispute the charges. Now I have to go out of my way and defend myself for their mistake! I won’t be switching to T-​Mobile and want to warn anyone to about giving up any information to them.