Absolute Sound

I had a grand pix done by them. Good work everybody was friendly there sad they had to close shop. Because I got a new car and I trust them

This review is from the past weekend… I didn’t get work done this is just based on customer service. I came in on a Saturday, there was one customer already at the counter, which I understand he’s helping that person first so I looked around at speakers for about 10 – 15 mins then I started to notice he wasn’t going to acknowledge me, so I started to keep track of time 10 mins later I walked out the door. Went somewhere else spent 600 bucks. hopefully they do something about there customer service…

I purchased an aftermarket audio upgrade for my BMW from BavSound. It was to be an easy self installation, which I quickly found that it was not. My car mechanic highly recommended Absolute Sound, and I am thrilled that I followed his suggestion. Carl was so reassuring, helpful and so pleasant to work with. Neil installed the upgrade, and most of all perfectly on time and without any issues! In this day and age of poor customer service at the big stores, I must say that the service was beyond excellent. They answered all my questions and at no time did I feel rushed, and I need to add that they took the extra time to ask if I had any further questions. I would highly recommend Absolute Sound, and if you don’t live locally, it is worth the drive. Plus I was amazed at the selection of audio and visual equipment, even for marine purposes.

Just got back from Absolute Sound. They stayed after closing to tweak the remote starter to exactly the way I wanted it. They also took the time to explain the complete functions to both me and my wife. Treatment like this you can’t get in a «Big Box» store. Thanks Carl and crew, and have a very Merry Christmas.

I work for an auto body shop in Crystal Lake but we do not install electronics so I was referred to go to Absolute Sound many times by many people. I could not have received a better referral! They are amazing and the owner is as kind as his employees. The staff is extremely knowledgeable and I couldn’t have been a happier customer! So far since last November we have had them install a touch screen stereo system, a sub and an amp, and also a remote start in our vehicles. I would never go to any other place in the future except this place for all your electronic auto needs! I wish more small businesses took this much pride in helping their customer as Absolute Sound does!

I was told by another competitor that these guys were «OK» but decided to give them a try after that competitor just nearly destroyed my vehicle’s value and wiring. The competitor is Total Car, Total Care in Crystal Lake, IL.
When I arrived, the place was clean and dust free. I was greeted by Joe and right off the bat, this guy for the most part knew his stuff. I explained what I needed to have done and was told no problem. One hour later, all the bad work that was done in Crystal Lake was fixed and working as it should have been in the first place. I even had the chance to meet the installer Neil and owner Carl. These guys made me feel comfortable which is what’s needed after my vehicle was mishandled by Total Car Total Care.
For nearly two years, I was told by the manager at TCTC the work they did would be the same elsewhere. I was lied to as that couldn’t be farther from the truth.
Absolute Sound in Mchenry is the place to entrust your investment to have the job done right.
They even cut me a little slack on the labor which I was more than grateful for. They didn’t have to do that, but they did because they want to protect the industry and give me faith that work can be done right. Kudos to Absolute sound!