B & B Auto

We had one of our service trucks repaired by B & B Automotive. We had a leak that was an ongoing issue & they found that is was something very simple. They are an honest, professional company that offers excellent service for an beatable value. We are proud to call them our mechanic. We highly recommend them.

I have been taking my two (~15 yr old) cars to this garage for about 7 years and they keep them reliable and safe. It is really an excellent business, they are honest, efficient and reasonably priced. I am happy to go way out of my way to take my cars here for major or minor services.

Quick and easy oil change!

Top notch service!
Best customer appreciation!
Thorough advisement!
Excellent repair and upgrade work!
All while usually charging less than their «competition». See how competition needed to be in quotes? That’s because there really isn’t any. You don’t get that level of treatment, service and price anywhere else! Bravo Phil! Thank you!

By far the best and only place I will take my car. They are always fair with the price and I know they will do a great job!

Can’t say enough good things about this repair shop! Most importantly they are trust worthy. They fix ‘to fix’, not to just ‘make do’. Give honest opinions on work that ‘must’ be done and work that can ‘wait’. After taking our vehicle for our ‘lifetime alignments’ at Firestone and having them completely goof up our tires/​alignment/​etc., B & B corrected all problems. Pricing is extremely reasonable. They have renewed our faith in honest, quality, friendly mechanics! We drive from Algonquin to Mchenry for even just an oil change. I have met people in their shop that drive from Wisconsin for vehicle work/​repair because of the high quality work and service.

Been coming here for several years now. They work on my Jeep Wrangler and my dad’s former Tahoe and current Cadillac Escalade.
They have always been available for walk in consultations. Which unfortunately my Jeep needs. They are both professional and casual in handling customers. Which makes for successful interactions. I have witnessed them interact with many different types of people as I have waited for my car and it has reinforced why I go to them. Great customer service and great automotive repair work.

We are loyal B&B customers for 3 years now and have family that are now loyal clients as well. We can not say enough about Phil and the gang as they are excellent in terms of service and superb in terms of an honest and ethical aproach to business and customer service. They service our personal and company vehicles and it is a relief to have a trusted service provider to keep us on the road.
We could turn this into a novel with many tales of extraordinary service and attention to detail but will end with one simple thought. If you have ever dreaded dealing with an auto care business our felt slighted or cheated in a past dealing elsewhere, that feeling will be a distant memory when you become a valued customer of B&B. two words describe them, honest and professional.

Love B&B. Drive a considerable distance to have all my auto work done here. They’ve helped me get an extra 100K miles out of our current minivan and still going strong.

We purchased a used vehicle from a former employee that needed rear brakes. We brought it in to B&B and he gave us a very fair price and had the vehicle back to us the next day. B&B Auto is always very busy, so he must be doing a great job. People who do shoddy work don’t have a booming business! I used to see the same mechanic in WI for 20 years. I would make the drive just out of loyalty, but now that I’ve been introduced to B&B and quite pleased with the results, I’ll keep my business local from now on.

My husband and I have been bringing our cars here almost since they opened their doors. We found B&B through the recommendation of a friend and after our first experience, have never gone anywhere else. Phil runs a honest, fair shop with excellent service. We have had many «little issues» pop up over the years on a variety of vehicles and B&B has always figured out the problem quickly and accurately. They are fair and reasonable in their pricing and the quality of work is outstanding. I highly recommend B&B for your vehicle’s needs if you are in the McHenry area.

I was looking at buying a car in the area from out of state and found Phil /​B&B Auto Repair on the internet. Phil was great to work with and he did an inspection of the car I was about to purchase. He was honest in telling me what work needed to be done on the car and provided a thorough assessment. Based on his findings I decided not to purchase the car and he saved me from spending $ 7500 on a car that would have not been worth it. Huge thanks to Phil for being so great to work with and for saving me from a $ 7500 mistake.

Every time I call with a question/​problem, I am answered in a professional way, and the options are outlined. Talking face to face with estimators has always been great. Finally, the work and price has been an especially pleasant surprise! I recommend this shop for car work! *edit* I would still recommend this shop for all car work. Lately it seems like their front desk help might not keep track of the information that you relate via phone.

B&B is the only place I will take my car. Phil is great and his team provide the best quality work and have the best prices in town.

Let me start out by telling you that I was an automotive mechanic for several years but I don’t feel like working on my cars any more. I have taken my car into B&B for work on a few occasions and I have found them to be 100% honest, reputable and very caring about their clients. I was in for some work today and they found that a repair part that was replaced a year ago was defective. They replaced the defective part and didn’t charge me for part or labor even though it was technically after the warranty period was over.
I have dealt with Phil and I have total respect for his business both as a customer and also as a former auto mechanic. Believe me– I know good-​quality auto workmanship when I see it.

I moved to the area in 2007. Before that, I had used the same mechanic in my old neighborhood for 19 years. For the first 2 years, I would continually bring my car to my original mechanic located over an hour away because I had such poor experiences in the Mchenry area in terms of mechanics and the quality of their work.
In 2009 while driving past, I decided just to stop in and check out the shop. I met Phil and got to chatting with him. Since that day I have brought all my vehicles in for his shop to work on. The prices are extremely competitive, and the work performed is second to none. I drive a Dodge and for years I have been trying to get a knocking noise repaired in the front end. Phil and his crew have worked wonders and the car is performing as quiet as it was driving off the showroom floor.
These guys use high quality parts such as Moog and warranty their work. They have a night drop off which is extremely beneficial, and the work has always been done in one working day if I dropped it off the night before. I cant say enough except for Thanks to Phil and his staff. Pete

Last month, my air conditioning went out. I know nothing about diagnosing or fixing problems, so I ALWAYS feel like a whale in a service shop who just says yes to everything — very unsettling and I assume the worse. So, I went to a local Car-​X and told the guy I thought I needed a Freon recharge/​fillup. He begins to take the car apart and calls me to say that there is a leak, and given the leaks location he needs to break the entire system apart AND multiple modules are «out» that have to be replaced… all in cost was $ 680 to get the air fixed. The month before my Infiniti dealership said I needed to have sway bars replaced due to torn bushings which I decided to put off due to a $ 1,200 cost installed. In both instances, I decided to get a 2^nd opinion and am SOOO glad I did.
Phil at B&B tore the car apart and fixed a leak and refilled the Freon, but no modules needed work, nor was anything else defective. He said the bushings were a millimeter stretched but definitely not torn and he wouldn’t do the work if it was his car. Out the door for $ 200 or so WITH oil change and had him look at brakes and other stuff as long as it was in. Had I listened to the other service shops, I would have spend nearly $ 2,000 — the guy saved me $ 1,800 and I FINALLY have a shop I can trust to do what’s needed and nothing more! B&B has a customer for life in me now — honesty is hard to find these days and its invaluable to me!
Thanks B&B — Ryan W.

Great place. They give you upfront estimates and get your car back to you on time. My car had a spring that was installed upside down at a different shop, I brought it in and they took care of it really quick. Very affordable. I’ll be going back for any maintenance.

First let me start by saying that I am not a family member or a friend of the family I am a Customer. Phil, Ernie and the staff are some of the finest Mechanics’ I have found. This is that Auto repair shop that you’re Father and Grand Father talked about a place that cares about the quality of the work and the personal relationship that a business proprietor should have with their customer. From the very first time I went to B&B about four years ago Phil has treated me and my car with the attention that makes me feel that I have been going there for decades. His honesty and dedication to making sure that the repair and only the repairs that are needed to fix the problem are done correctly and timely are outstanding. I recommend this place to anyone.

A great place to have your car maintained and fixed. I have had several vehicles serviced there with very positive results. Their service is trustworthy and reliable and I am confident that their prices are very competitive and much lower than any dealer. I highly recommend B & B Automotive.