Dry Clean Super Center

We have used this business for about 9 years. Super impressed with their efficient system, friendly and intelligent employees, and I love the drive through! I think all dry cleaners should set things up like this: take-​home laundry bag, payment info saved, handy driveup service, very reasonable prices. I am in the process of pricing a replacement dry cleaners here in Alabama since we moved. I will pay about the same for shirts, but double for polos and slacks. I miss the Super Center!

They’ve cleaned suits and ties for us. Good service and prices.

Worst experience ever! They damaged a shirt bc they dry cleaned a studded top that clearly stated hand wash. Then tried to pass it off missing studs and glued the studs they found unevenly and would not compensate for the ruined top. It is irreplaceable and the management there would not call when they said they would. Had to go up 4 times to deal with this mess. Will never return to that franchise.

I’ve used this cleaner for about 3 years… every month I have a load to drop off. I’ve had them clean a huge king sized down comforter too. I’ve never had any item ruined, or not returned. I have had a couple of stained items be returned with the stain… but I suspected that those were going to be tough stains. They also have a drive thru which is convenient, as well as same day/​next day service.
Over the years there have been very few hiccups… an example of a hiccup? I was once charged $ 3 for the garment bag that I dropped the clothes off in… I had no idea they were going to clean a mesh bag and charge me for it.
BUT, here recently my clothes haven’t been feeling the freshest. About 2 weeks ago, I picked up my clothes and hang them up in my closet. A few nights later, when I was running late to get out of the house… I grabbed the only blazer that was going to work with my outfit… one that Dry Clean Super Center had just cleaned… only to discover that it smelled like it did before I dropped it off — not clean. No sir/ma’am.
Not sure if I’ll give them another shot.

After they ruined the third $ 100 shirt I spoke to a manager demanding that they pay for it. They had no interest and only offered to try to get the stains/​burns out for free.

These people took advantage of my sweet father-in-law’s old age. He brought in household linens to be laundered, and they charged outrageously –ie $ 10 for a tablecloth! At first, I assumed it was a mistake, but when I went to talk to them, they assured me with a sickening smile that if he was willing to pay that price, they had no intention of adjusting or reimbursing. Poor man.