Times Square at Craig Ranch

I lived at TSCR for 13 months everything was fine, they have nice amenities and we grilled a lot over the summer, and used their amenities almost on a daily basis also there are a lot of bike trails around the area and it is very athlete friendly. The maintenance was always punctual and thorough, and it’s hotel style with a parking garage which makes it FEEL very safe. The only complaint I have and the only reason I did not give them five stars is because of the courtesy officer, on two occasions while using the amenities he was very rude and condescending once when we rented out the clubhouse for an event and our guest decided to sit around the pool and another time when I was in the computer lab printing out something last minute for work and the computer lab was closing, he was very militant and the only reason I ended up moving because we do use the amenities a lot where we reside. I’m not absolutely sure why he behaved so rudely towards us, but I DO have my suspicions and I’ll leave it at that. Besides that I had a favorable experience there and would have stayed if not for the aforementioned.

The biggest complaint I have about Times Square, is that the parking garage below the 3^rd floor is not insulated. Therefore, in the winter months, condensation forms on the hardwood and tile floors underneath furniture, etc. Melissa Swope (property manager) has informed me MULTIPLE times that they were working on getting the garage insulated because this was a common complaint for 3^rd floor residents. I just moved my couch to clean under it and found mold. I also found mold forming underneath the bathroom sink and in the closet on the baseboards and all over my shoes that were in contact with the tile floor. I can only imagine what underneath the carpet in the bedroom looks like. EW! I am getting out of this lease ASAP

Times Square at Craig Ranch is a great community. We have lived in our 1 bedroom apartment for over 4 years. There seems to be a HIGH turnover for the one bedroom apartments. We cannot count how many neighbors we have seen move in and then leave shortly after. There are always people moving in and out, every weekend all the time. Overall the community is quiet, you will never find loud parties or unruly people during the late and early hours during the week. Some of the noise is increased on the weekend, but that is expected. The staff has always been professional, but sometimes inconsistent. For example: the front office is always informing you of some charity or event that is being held at the community by posting tons of signs and sending emails, but when they are performing any kind of maintenance or entering your apartment to check on fire alarms you will only receive an email. The office has free coffee and DVDs for rent. The community also has great amenities like poolside cabanas, pool and spa, 5 outdoor grills, plenty of seating in the courtyards. It also has a 24 hour fitness center, a movie room, a meeting room, a computer room with 3 computers inside with a printer. The property also has 2 tanning beds that are open from M-​F 9am to 6pm (basically when everyone else is at work) so they are not used much. Each floor plan has the same exact floor plan above it, so if you live on the first floor with a one bedroom you will have 2 one bedrooms above you. If you live in a 3 bedroom with 2 or more kids you will have the same floor plan above you. This is something to think about when you are complaining of noisy neighbors. I would advise getting the top floor if you have a family. The flooring is promoted as «hardwood flooring», but it is just vinyl flooring with a «wood floor» look. The community has a large multi-​level parking garage and indoor corridors so you are always under cover during rain, snow or sleet (THIS IS THE BEST AMENITY IN MY OPINION). Don’t ever park outside underneath the copper roof during and ice storm or you will be contacting your insurance company for a new car. They have recently painted the community a new color. It looks great from the courtyard but terrible on the outside (a weird green brown color that doesn’t match the overall natural limestone and copper feel). Expect your rent to increase when you renew a lease and they only do a max of 12 months. Overall I love living here at will continue to do so until the rent to square footage ratio forces my hand.

I’ve lived here for a year now so I will give my input: It’s set up like a hotel. Pro to that are the looks but the cons are thin walls! I can literally hear my neighbor clear his throat when I’m in bed. And his alarm clock every morning. Also the ventilation is not so good. The apartments are so close together you can smell and get a pretty good idea of what someone is cooking down the hall.
The foyer to get to your apartment on first floor always smells like a sewage! And it’s been that way for months, no one seems to be addressing the issue but it’s so strong and embarrassing if you plan on having guest visit. I park on the 2^nd floor in the gated entry only to avoid the obnoxious smell.
I’ve never had any problems with staff. The ladies have always been very kind to me. One time I had a crib delivered to the office and maintenance delivered it to my apartment (inside) which was a big help. Anytime I have interacted with Mandy, Mary, or Christine they always have a smile on their face and are very helpful.
Rent is a bit on the expensive side for the size of the apartment. It went up 52 dollars to renew for a year. (And I’m ONLY renewing because I’m buying a house soon) I’m barely able to fit my queen size bed, one night stand and one chest in my bedroom. My mom who is disabled in a wheel chair can’t get to my bedroom bathroom because there’s not enough space.
My suggestion: only move here if it’s very temporary

I really like this place. I’m about to sign my 3^rd lease renewal. The pricing is pretty competitive, they roll all of your utilities into one bill (even electricity!) and deliver your packages when you request. They even change your lightbulbs. I feel like the people who constantly complain about this place are a bunch of 30k millionaires who think they can get a better deal elsewhere. You’ll be hard pressed to find hardwood floors, a pool view and be right next to a golf course for what you’ll pay here. Melissa Swope is an AWESOME leasing agent and always returns all my emails. Yes, I too had to buy a new showerhead, but maintenance installed it for me. FOR FREE.
The only complaint (if you want to call it that) that I have is that the concierge office isn’t always open during the hours posted. However, if you have a package to pick up, you just email them and they deliver. It’s not really that big of an inconvenience.
I LOVE Times Square at Craig Ranch!

amazing luxury !!! and condo style high rice apartments !!

My sister has lived at Town Square for 3 years and loves it, so when our house sold in one day, Christine was awesome in finding us a one bedroom that we could move into quickly. We actually had another complex picked out (but it was being built and was not going to be ready to move into for 4 more months) and she knew that, but she treated us like we were going to live here for ever. Now after two months of being here, we have decided to stay and are watching for a two bedroom to come up, because we love it here also. The kitchens are upgraded and have a lot of storage and we love the flooring, crown molding, nice bathrooms and especially like the separate laundry room. We are also enjoying the pool, the workout room, two levels of enclosed parking, the elevators (don’t have to high groceries up the stairs) and all of the walking trails that are around this complex (you are across the street from the golf course and Cooper Clinic).
I noticed a complaint recently about thin walls and loud noises (people talking, flushing commodes, TV’s, etc.) but if you look at reviews for apartments in general that is ALWAYS a complaint, and if you are going to do apartment living, those things are to be expected, when you live in a complex with hundreds of people. We have lived in other very nice apts and had the same issue. However, so far we have found it to be very quiet here, especially at night!
Rent prices here are very much in line with other complexes that are near by, and yet they don’t have all of the amenities that this one has. They keep the common area’s very clean, and the office and maintenance staff have been nothing but awesome. After just two months of living here, we have already written a note to the owners to let them know that we are staying mainly because of the office staff and maintenance crew, because of how quickly they resolve any issues. Yes, people move in and out of this complex, but that is because they offer short term leases, and a lot the people moving out are because they are building homes in Craig Ranch or they have been transferred. We have spoken to numerous people that have lived here for 3 years and more. And on top of everything else, it is a very safe place.
Overall, we love it here and are looking forward to staying for a long time

It sure does looks nice when you come and see the apartments, but once you move in then you will know that was a big mistake. We live here but moving out end of this month and we cannot wait to move out… The management sucks! We have a very noisy neighbor upstairs and they walk with their hills and jump and make a lot of noise every night until late… Sometimes they are up until 3:00 AM and jumping around, so we went to the office and complained, called and complained, and sent an email but nothing changed. Also we can hear doors shut, neighbors talking, flashing toilets, and taking showers. The elevators are always busy with moving, almost everyday cause no one stays in these apartments. They are very nice before you move in and once you are moved in then they are totally rude … The light bulbs are always going out and the door handles are falling … If you like to live somewhere where is very loud and hear everything your neighbor is doing and on top of that poor management plus high rent then guess you can choose this place … I would never ever move here again or recommend anyone here because its one horrible place to live. My kids cannot sleep comfortable because of all the noise from neighbors, and it’s not the neighbors fault it’s just the way this place is build.

I moved here from Tampa, Fl. I had signed the contract in Tampa and was sure that it had to be a great decision based on what everyone had told me about. They were RIGHT! After arriving here from a 17 hour drive I was welcomed with a smile and fresh baked cookies! Since then it has been a pleasure living here. The staff has a smile on their face every time I see them. After seeing all the other reviews I made it a point to ask other residence how they like living here. I have heard nothing but great comments. If your looking for the BEST apartment to live in Mckinney, THIS IS IT. Please feel free to contact me if you have any questions. I still live here and do not see me leaving anytime soon.

Wow. So I had given this place 4 stars but now I’m taking that back ASAP! My year is coming up and I WILL NOT be renewing my lease. This place is awesome on first visit and when you move in, it’s all downhill from there.
Have had several maintenance issues including several different lights going out in the same week after they had already replaced them, the fridge leaking, the bathroom door lock not locking, the deadbolt literally BREAKING OFF when I locked it, the horrible shower head (I literally had to buy a new showerhead because the one that came in the apartment hardly even sprayed out), my front door not being able to shut all the way, and my patio not sing able to shut all the way, my bathroom door handle falling off, my sink clogging and the disposal not working… Pretty insane for a «new» «luxury high rise» huh?.
You NEVER see the leasing staff around until they have a problem with you. Apparently if you have a boyfriend who visits often, its a «lease violation» and considered an «unauthorized occupant» (apparently they don’t like you to have visitors often). I’m paying $ 872 for a 855sq ft 1 BR/​1 BA apt with NO PATIO and NO BATHTUB (shower only) and now they are going up $ 30 on my rent. Why? Apparently they «demand» in the market against their competition is up (bullshit bc I looked online and there are SEVERAL apts available here) and it’s $ 900 for this tiny space. Management also refuses to reason with their residents and are downright RUDE. Cool. I can get a 2 BR apt elsewhere or a rental house for the prices these people are asking for. Some of the apts cost more than a mortgage in Craig Ranch!
Looks nice on the outside but the «amenities» are filled with cheap ikea furniture, the fitness center is a joke, my living room tv cost more than and is nicer than the media room tv, the business center door is locked at random times and the place is under constant renovations. People let their animals defecate wherever and the walls are paper thin (I can hear neighbor’s convos word for word). You can hear when anyone shuts their front door. Also one of the doors leading to the elevator was broken for TWO WEEKS before management decided to get it fixed. So excited to be moving out. Just leased a huge 1024 sq ft 2 BR 2 BA in Austin Ranch for waaaay less than some on the ONE BEDROOMS here with 10x the amenities and a nicer place. this place is NOT WORTH IT BEWARE BEWARE BEWARE!!! cannot wait to move out…

At first, it was alright… Beautiful view of the Golf Course. It was peaceful… Now, there is a Great Dane upstairs who sounds like he has a bowling ball for a toy. Five lights have gone out, all within about a week to two weeks time. The door handles fall off sometimes, even after you’ve tightened them. Now, the bottom of the dishwasher has messed up, and the part that sprays water ended up on the heating coil and melted. Anytime anyone closes a door, you can hear it. Anytime someone flushes their toilet or takes a shower, you can hear it. The staff is certainly delightful, with the exception of one new member. The elevators are undoubtedly MUCH better than having to carry groceries up a few flight of stairs, however I have had people go into the elevator, and push every single button multiple times… This results in me standing there for a few minutes, waiting for the elevator to get to me. There have also been a few times where the smoke alarms started going off, once due to construction. The others, I have no idea why. Overall, it is not the worst place I have ever lived, but am definitely wishing I had kept the apartment I previously had before this one.

Really? Looks great on the outside… until you’ve been there about a month. Rent is OUTRAGEOUS! They still have been unable to lease the area underneath the apartment because of the horrible location. The front office staff is extremely rude, don’t ever try and go get a package, you would have thought you asked them to run a mile! The pool is on the 3^rd floor in the middle of a courtyard, no grass, trees, NADA just concrete. I get the allure of this place, it definitely got me with it’s looks, BUT I have lived here for almost 12 months and CANNOT WAIT to put in my 60 day notice. OVER RATED OVER PRICED

I like my little cubbyhole, not too shabby :)