Scott’s Shell

My husband went through the car wash last week and it broke his car mirror on the driver side. Rick got out and went and told them what had happened. The manager on said I’m sorry here is our insurance information. We contacted the insurance company and someone came out to look at it. Cost $ 350.00 then two days later they called and said they had a sign posted that said damages to you car is your responsibility. So I’m here to let you know not to use there car wash. The manager was nice he knew that Rick’s mirror was broke by them but his hand’s are tied.
What happened to being honest and doing the right thing.

Yes, I’m reviewing a service station. I have plenty of restaurant and other ratings on my backlog, but I’m going with the service station.
Let me start by saying I’m not a fan of Oregon gas stations. According to Oregon law, you can’t pump your own gas. You need to wait for the attendant to show up, hand them your credit card, tell them what you want, and then they pump the gas. In many cases, I could be just about done pumping my own gas (if that were legal) at about the time they are just getting started. Most of these folks are reasonably pleasant, but it’s pretty clear that they’re not working for tips. They seem to operate as a required extension of the pump machinery; which, in the final analysis, is what they are.
Years ago, I owned a ’56 Chevy. It gave me great pleasure to drive into Oregon gas stations and say, «Fill ‘er up» because I knew that none of the Oregon gas station attendants would know how to do that. A few would start by bending the license plate down, but eventually they’d all have to ask how to do it. (There’s a ‘secret’ latch in the driver’s-side tail light assembly that lets the whole thing swing open.) The ’56 is long gone, but I miss it.
With that bit of preface in place, let me say that this place is great! It is an actual Service Station rather than a gas station. The two guys at the pumps were great. They were a pleasure to do business with. One asked me if it was OK to wash my windshield, and got right after it when I said yes. Both of them acted like customer service really mattered to them, rather than acting like they were doing the stuff they needed to do in order to collect a paycheck. They checked to see if I needed anything else before I left and they got me back on the road in a hurry.
In a couple months time living in McMinnville, Scott’s Shell also seems to have the lowest, or one of the lowest gas prices in town. Great service for the best price seems to be a pretty good idea.