Eastern Bank

Medford, Vereinigte Staaten

3

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3 Bewertungen

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Telefon:
+1 781-395-4899
Webseite:
www.easternbank.com
Adresse:
53 Locust Street, Medford, MA, 02155
Umliegende Haltestellen öffentlicher Verkehrsmittel
30 mMeadow Glen Mall @ Main Entrance
200 m61 Locust St
300 mRiverside Ave @ Locust St
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Heute

Heute 09:00 – 19:00
Jetzt geschlossen
Ortszeit (Medford) 00:47 Freitag, 29. November 2024

Geschäftszeiten

Montag 09:00 – 16:00
Dienstag 09:00 – 16:00
Mittwoch 09:00 – 16:00
Donnerstag 09:00 – 19:00
Freitag 09:00 – 19:00
Samstag 09:00 – 13:00
Sonntag –

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Umgebung

In der Nähe dieses Ortes:
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3 Bewertungen zu Eastern Bank

Keine Registrierung erforderlich
Rating des Ortes: 2
Medford, MA
On the phone right now with Eastern Bank customer service to straighten out the bullshit fallout from this Locust Street location:
* My ATM card needed to be replaced. Am just learning that the customer service at this location never bothered to actually cancel it.
* Asked for a replacement card via email — no one did anything about it.
* Went to the Locust St location to find this out. Requested another card. I was concerned that it would not be forwarded (I moved in the last three weeks). I was told that would not be a problem. Fast forward three weeks later — no card! and no, the post office will not forward bank cards!
* Throughout the entire conversation, the woman acted as though it was somehow my fault they hadn’t bothered to read the email I’d sent asking for a replacement card.
So the nice woman on the phone assured me they would send out another card. This is the *third* request I’ve made to replace this card, which is for my primary bank account. She was very nice, though, so I upgraded this review from one star to two. I would say stay the F out of this location, though, they clearly do not know what they’re talking about, nor do they care.
Rating des Ortes: 4
Medford, MA
Most of the staff is very friendly.
Their website is very simple and quick, which I love.
Their app is great for mobile deposits but I have a lot of issues when taking pictures of checks, sometimes have to do it multiple times.
Their ATM is very slow when depositing cash.
Still, they’re my favorite bank.
Rating des Ortes: 3
Somerville, MA
I «found» this bank after driving past it about a million times. I never gave it more than a glance until my bank got bought out by Eastern Bank and one day as we were about to fight traffic from Mystic Ave down to Davis, I did a quick search on my phone.
Boom, baby! It’s SO close to my house! It’s in the same parking lot as Shaws! It’s open unbelievably late in the evenings too! You said what, google? Oh, it’s got a drive-​thru? Oh hells yeah!
I’ve had fairly complicated interactions with the tellers here. Not because what I was trying to do was all that hard, at all. At my old bank branch it would’ve taken me NO time at all. Here there were weird questions and various communication breakdowns. I’m hoping the service gets better, so I can bank with ease this close to home…