Not a bad place, basic sub shop with good roast beef sandwiches, service with a kind of a smile but all and all decent food.
Rose A.
Rating des Ortes: 5 Medford, MA
Giving 5 stars solely for the pizza! Some of the best I’ve ever had(and pizza is my favorite food). Their«large» steak and cheese sub is rather small and average tasting; wish I never ordered it.
Joseph P.
Rating des Ortes: 2 Malden, MA
We ordered several different things. Pretty much all the same outcome. I would rate everything we got with the exception or the french fries a c-. On top of this they got my order wrong.
Holly P.
Rating des Ortes: 1 Boston, MA
This place is AWFUL. They have horrible customer service and could care less about it. I ordered a pizza and it got here after 45 mins, which isn’t horrible, but then I opened up the box and they completely screwed up the order. I had asked for two toppings on 1 half and cheese on the other– really simple. They managed to put 1 topping on 1 half and the other topping on the 2nd– and all the cheese and toppings were sliding off. I called to let them know and got this whole run around. A lot of the other reviews say the woman who works there is rude– I cannot stress that enough! She did not apologize for the mistake, just treated me like an annoyance. At first they asked if I wanted another pizza and I said no because I already waited 45 minutes and did not want to wait another 30 – 45 more. I asked for a partial refund, and they told me it wasn’t possible b/c I ordered online, which just is NOTTRUE. Then she kept insisting she would send me another pizza and I kept telling her I didn’t want to wait another 30 – 45 mins when I had already waited 45, I was way too hungry and can I just get a partial refund– not even whole, just partial. She continued to refuse. I finally hung up and contacted foodler and they credited my account after I explained what happened. I usually order from Pinky’s, and I should have stuck with them. They are 300% better. I will never eat from here again!
Kristina S.
Rating des Ortes: 3 Medford, MA
My office orders from here pretty often. The food is really good. I haven’t had anything bad from here yet. The delivery is super fast. Like less than 20 minutes sometimes. The only reason I can’t give them 5 stars is because the woman that works there is so unbelievably rude. When you call and place an order she will rush you off the phone and give you an attitude the whole time. I’m sure is you’ve ordered from here you know exactly who I’m talking about. If only she wasn’t SUCH a bitch they could get 5 stars.
Tyler R.
Rating des Ortes: 4 Medford, MA
I’ve been to Eddy’s place 3+ times so far. The first time I ordered from there I got a chicken salad sandwich and the buffalo fingers. I wasn’t really a fan of either. The sandwich was pretty dry, with big chunks of chicken, and the buffalo fingers were drenched in sauce, but I must say the portions were quite big. However, my two friends got roast beef sandwiches. They said the sandwiches were good, but there could have been more roast beef in proportion to the rolls they were on. Second time I got a turkey club, which I enjoyed a lot. Good overall sandwich and I really liked the fries. My third experience was today. My roommate and I split a large buffalo chicken calzone and onion rings. I have been searching for a calzone as good as the one I grew up on, and I think this is as close to that as it gets. I loved the calzone and I loved the crunchy onion rings. The calzone was very filling, but that just means I have more for later. Lastly, every employee I’ve spoken to there, either by phone or in person, has been very friendly. Given how long I’ve lived in the area, I haven’t been to Eddy’s that many times, but I will certainly be returning.
Jessica C.
Rating des Ortes: 5 Medford, MA
Best pizza in Medford. Have chosen Eddys place in Medford for the last 7 years and I wouldn’t go anywhere else for pizza!
Yohannes K.
Rating des Ortes: 2 Malden, MA
They have nice food for delivery but make sure you have good patience to order on the phone talk with that the rude girl, oh my God what a nature that, I did order twice and I thought she might be in bad mood I am not one of unlucky guy to listen this attitude but when I did order all the time I take a deep breath to be calm coz she has all the time the same rude attitude, wish I could stop order their food but I love it.
Steel B.
Rating des Ortes: 1 Boston, MA
On Grubhub, their Unilocal links to a closed place called Joe Pizza; mysterious. Anyway, ordered buffalo chicken, it was just chicken with a slight amount of buffalo sauce thrown on top, covering maybe 1⁄3 the chicken. Hardly spicy. I also ordered a Buffalo calzone for my roommate. Paid for bleu cheese on both, asked for extra, got two… Four people were eating this. I PAID for this. Yet we hardly had enough, bleu cheese is on that receipt four times. Fries were cold and greasy, no salt. Mozzarella sticks needed to be reheated by the time it arrived, and my roast beef sandwich was completely devoid of flavor, I didn’t even realize you could mess this up. Bun was cold, everything cold, it’s like they just threw it together out of the fridge. Won’t be ordering from here again. Super disappointed. I wish I just cooked instead… Which is exactly what I recommend, unless you know someplace else. It’s alright for drunken food, but even that’s a stretch for me.
Jack P.
Rating des Ortes: 1 Medford, MA
terrible service, its ok ill just stand at the counter as you finish up your texting session, as I am the only customer in the store. And I know its a generic term, but the roast beef Is far from famous
Mandate M.
Rating des Ortes: 5 Billerica, MA
We had an amazing pizza. On this weeks show we ordered the Eggplant Pizza and the Steak & Cheese Gyro. Both were absolutely amazing. The Eggplant was perfectly fried and the dough, cheese, and sauce were delicious. We recommend you pair this with a UFO Hefeweizen See the full Video Review:
Doug R.
Rating des Ortes: 2 Medford, MA
Thanks for the cold and stringy chicken dumped onto a garden salad and labeled as a chicken kabob salad. No, I didn’t want the feta that usually goes on it. And thanks for that one chunk of tomato even though I asked for no tomatoes. Did you forget that I said hold the tomato and were too lazy to grab that hunk of it out of the container once you realized? I don’t know why I keep getting food here. I think I may have to tattoo myself ‘Memento’ style so when I get the urge for take out again I see the tattoo and remember to skip over this joint because it might have killed my wife.
Robson C.
Rating des Ortes: 3 Medford, MA
Great pizza… But be aware of the nasty woman on the phone, no customer skills all. She needs to go get a customer service book for dummies at Barnes and Nobles. «Thanks» is not in her dictionary and she needs classes on how to treat her neighborhood clients better on the phone. We have great places around with better customer service. She sounds that she’s doing you a favor.
Christopher B.
Rating des Ortes: 1 Medford, MA
I was very pleased with Eddy’s Place… in the beginning! The pizza arrived hot and within a reasonable amount of time the first two times I ordered. This was not the case the next two times I called. The pizza would arrive anywhere from 60 – 90 minutes after I ordered. Obviously by this time the pizza was cold. I called Eddy’s Place to let them know I was displeased. I told them I didn’t want a new pizza(mainly because I didn’t want to wait another 60 – 90 minutes). They called me back to tell me that my next order would be on the house. Great! That’s customer service. Except it was all a lie. A couple of weeks later, I decided to take advantage of my free order. The woman on the phone, however, claimed that I called them on the previous Saturday and used my free order. Now, I wasn’t even anywhere near Medford on that day as I was in central Massachusetts. I quickly canceled my order and hung up. The lesson is, don’t believe Eddy’s Place. They clearly lie to tell you what you want to hear. If they didn’t want to provide me with an order on the house they shouldn’t have made the offer! Avoid this place and their dishonest business practices. Go to any of the other fine pizza joints in the Medford/Somerville area.
Megan H.
Rating des Ortes: 1 Medford, MA
1. If Grumpy Cat was a person, it would be the lady at the cash register. 2. Who the hell is Eddy? 3… Since they opened up in 2009, I just knew that this place was just going to suck. The only reason why I find myself here 2 – 3 times a year is because it’s convenient to pick up. When they opened, they offered a free pizza(or something) to promote their business. I knew there and then that I would never order their greasy, pretzely pizza. But, I wanted to be fair and try the other menu items they offered. For the past couple of years, I’ve tried the cheeseburger, roast beef and fries. I didn’t stray too far into any specials, fearing that I would be highly disappointed. Each time that I’ve ordered and picked up anything(a total of a ten times, maybe?) I’ve noticed in a low monotone-go-f-yourself esteem, Grumpy Lady at the counter has never managed to crack a smile. You come in, walk up to the counter to confirm the order, wait and sign your name on a white receipt, all the while you are unsure if she’s having a bad day, or if she is just offended by your presence. There are only two days that you can come into the pizza/sub shop. That is, Grumpy Lady will give you deep sighs and eye rolling, or the days when Grumpy Lady is piercing and darting you with her eyes. What really confuses me is that every night(no exaggeration), I know the Medford cops sit in front of the restaurant for their dinner. I would respect if they get top treatment… but, it makes the rest of us feel like shit. Just saying. With last night’s experience, I know that this is the final time that I’ll ever go to Eddy’s Place. I called ahead for pick up and the same lady answered as unhappy as can be. I asked for a Parm Sub for my fiancé with a few extra ingredients. Incompetently, she asked if he would still want sauce and cheese. Well, no f’ing duh. What’s a Parmesan sub without cheese and sauce?! I continued with my order of a regular roast beef sandwich with fixings, and asked about thin/shoestring french fries. Apparently they didn’t have them, just steak fries. So, I confirmed, just the two items: roast beef and sub. No steak fries. I had my fiancé pick it up, and came home with three items. WHY does this lady suck so much at life? I didn’t want to deal with calling back and complaining. My fiancé’s sub was awful: gloopy and mushy. My sandwich did not have the honey mustard I requested. When my fiancé picked it up, Grumpy Lady even confirmed honey mustard. And, of course the steak fries that I did not order were gross. Soggy, dark brown, and greasy. It was embarrassing. I got sick from my order and I’m still feeling queasy. That was more than 14 hours ago. It was a bad experience. I never want to go here. There’s nothing redeeming about Eddie’s Place at all. They’re a shame to my neighborhood.
Jeff M.
Rating des Ortes: 3 Woburn, MA
When I see local Medford cops eating here on an almost daily basis I’m usually going to think that the food is pretty top notch. I live literally across the street and can walk there in 20 seconds. With that being said, at the time of this writing, I have only 8 checki-ns when I should have 80. Here’s why… In-Con-Sis-Tent. Their fried seafood plates can rival Kelly’s and are delicious while at a decent price point. Then there are other times I’ve ordered egg plant parm subs that are barely edible with weird questions on the phone asking if I want sauce and cheese on it(isn’t that the definition of «parm»?). I think they need to stay away from anything Italian because it’s just not done well. I understand they serve Greek pizza but I’m really particular when it comes to Greek style while rarely finding one I like, it’s just too damn greasy. Eddy’s pizza is no different and I haven’t ordered it again after just trying it twice. Other standard Greek they excel at, the gyro is seasoned perfectly with decadent tzatziki in a tasty pita shell. The gyro wins 5 stars, hands down… and is what I think about ordering when I’m calling up Eddy’s for a weeknight quick meal. Although I’m slowly learning my lesson and want to go back to it, I have been trying other items that don’t cut it for me 75% of the time. It makes me wonder about the above mentioned police that eat here all the time, do they attempt to give special attention to their food and make it great every single time and say screw the rest of the customers? The décor is nice inside and I like that they usually have on a sporting event on the Tee-vee. There are ample tables for a sub shop of this size, I’ve seen places with no tables so that’s a bonus. The counter help is anywhere from flighty to just downright rude. They’ve also messed up orders over the phone, including fries(which weren’t even edible, steak fries should not be all mush) when we specifically said NOFRIES. They were included and likely even paid for, stupid of me to not look at the receipt upon pickup but it won’t happen again, lesson learned. You always want to have a «neighborhood» go to place during snowstorms or those nights you feel too lazy to even put together a peanut butter sandwich. Deep inside of me, I want to love Eddy’s but he is that friend who doesn’t pick up your phone calls when you need him and plain just lets you down from time to time. Pick up your game Eddy’s and you’d certainly have more repeat business.
Marc A. P.
Rating des Ortes: 4 Medford, MA
When I moved to Medford and was looking for a place to get take out I decided to try this place for one simple reason, I frequently see Medford Police cars outside and a whole bunch of officers having dinner there. You would have to figure that the local police know where to go for good food! Their steak tip dinners are great! Plenty of good quality meat and comes with fries, salad and pita.
Emily S.
Rating des Ortes: 4 Boston, MA
I’ve ordered from here twice now. Their seafood is surprisingly good! I’m usually disappointed by delivery seafood but Eddy’s is worth a try. I had the fried shrimp and my boyfriend got the clams. Ive ordered a sandwich from here too and is was also good. Delivery time was average.
David H.
Rating des Ortes: 5 Malden, MA
I’ve gotten delivery(which is free) from this place about 6 times since I discovered it last month. One of the best pizza places in Boston. The ingredients are always super fresh and the pizza is always still hot when it gets here. I especially recommend any of the specialty pizzas.
R E.
Rating des Ortes: 4 Medford, MA
I live down the street from Eddy’s, so it’s a convenient option. Good prices. Consistently friendly staff and I like the online ordering system. The steak and chicken kabob sub is quite good. In fact, all the subs are good. The pasta dinner deals are a bargain. Too bad the pizza isn’t better — if they had fresh, less greasy crust I’d eat at Eddy’s twice as often.