European Wax Center

This is my first time being here. Diane is the best! My brows look great and Diane gave me a tutorial on how to do make up on my brows for an upcoming wedding! Will definitely go to her next time. Also, the waxing was so painless. You truly only feel the wax l, and not the ripping off part.

If I could give this place zero stars, I would. My very time here, I had been scheduled for a Brazilian with a random waxed because I didn’t know who to go with. When I first got there, the people at the front desk made it very awkward and also very rude. I went in with the waxed who I had told over and over it was my first time. When we got to the room, I just stood in the corner and she asked me «are you going to take off your pants? I have only 15 mins until my next appointment». I ended up showing my vagina to her and not even getting a wax because she said it was too short, when clearly the hairs were almost half an inch. I would recommend going to the EWC in Saugus because the girls are friendly and welcoming. I would suggest picking one of the girls who get so many good reviews on Unilocal for the Medford EWC or if not go to a different one.

I have been a couple of times and have never had a bad experience.
I went just this week and Navi did a FABULOUS job on my eyebrows. I cannot wait to go back and see her in a couple of weeks!

Had to add an update. Saw Diane for a leg wax and she was fabulous as well.
I have to say that I am very pleased that both of the specialists that I have seen made me feel completely at ease. As a fat woman, the thought of disrobing in front of a person you met moments before can be a little nerve wracking, but Juli and Diane made me feel as comfortable as anyone could in those circumstances.

I love it here I usually come for all my waxing needs. They are clean, professional and their service is good too.

I needed to find a new place to get a Brazilian wax since moving to the area so I decided to check out European Wax Center. I guess I lucked out because I’ve been going here ever since! I see Taylor and she has always made me feel really comfortable. They also use hard wax here which was new for me but I love it. Any Brazilian wax I’d had before used the soft wax with the strips which left me feeling very sore afterwards but I thought this was normal. The hard wax leaves me with little to no discomfort afterwards and I find it also hurts a lot less than the soft wax. I would highly recommend this place to anyone!

LOVE it there. Ashley is phenomenal and makes everything so comfortable. We have full blown conversations now whenever I go in– it’s like seeing a friend almost. The price is really great for the area and the packages make it more affordable.

I was never a waxer. I thought it was a waste of money to remove hair, especially when it is so cheap to shave and pluck.
I went to European Wac Center in Medford, MA on 1.12.16 because my friend referred me. Any first-​time guest receives a free eyebrow, upper lip, or armpit wax for free! I went online, made my reservation for that same day at 2:15PM. I got out of work early and was there at 1:40PM. The receptionist found a 2PM appointment so I wouldn’t have to wait as long!
Jillian waxed me and she was great! First she rubbed the area with aloe so that all the oil and dirt on my face was off. Then she got a mirror and asked me to describe what I wanted my eyebrows to look like. I told her I wanted to keep them thick; I just wanted them cleaned up. She pointed out where she was going to remove hair BEFORE SHE DID. I really appreciated her doing that.
Jillian put gloves on, had me lay down on paper on top of a bench (very clean and sanitary!) and she applied the wax. The temperature of the wax was perfect; it was not too hot at all and it felt nice going on. She then ripped off the wax. I don’t like to say «ripped off» because she was very gentle. The removal strips were gently applied to the wax and she stripped the wax in clean pulls. This also did not hurt at all. She did it two times on each brow and then told me that I had semi-​sensitive skin and she did not want to wax a third time. She took out tweezers and plucked out individual hairs until my eyebrows were perfect. She then told me that I was red and should avoid touching the area if I can.
Jillian was so professional and she did an AMAZING job. My eyebrows have never looked this good! The time and detail she took into perfecting my face was unbelievable and she is so nice! No awkwardness at all; I genuinely enjoyed talking to her!
My one complaint is the end. I tipped Jillian and was walking towards the exit when the women at the front tried to strong-​arm me into making an appointment in a month to come back. I had to tell her FOUR times that I was unsure of my schedule and would make my appointment online. The five-​star rating is for Jillian’s wax, but not how awkward it is trying to leave without making an appointment.

I have to say that this 5 star review is soley because of Kate Indigaro. She is AMAZING, and is actually leaving this location to start her own business (which I will be going to after my package runs out). From the beginning, I went to Kate due to her awesome Unilocal reviews. She made me feel comfortable with my first Brazilian, and I haven’t gone to anyone else since. Over the last year I feel like I’ve gotten to know her better and we chat about everything which is so nice, it’s never awkward at all. I would highly recommend her, and can’t wait to check out her own studio in the next month or so.
Thank you Kate!

I have to say I was excited when I left because of how friendly everyone is but once I got home and saw how much was missed I was pretty disappointed. Their wax doesn’t pick up hair that isn’t thick and coarse– not matter how long it is or isn’t. I went to the store and bought the prewaxed strips to get the rest. I guess if you were in a fix and needed somewhere to get you in quick this place would serve that purpose.

I thought I posted a review my first visit but I guess not. You definitely want to come here for all of your waxing needs! This place is extremely clean and everyone’s very nice and professional. Not to mention first timers at EWC get a complimentary eyebrow wax or half off a Brazilian! How many places offer that?!?
On to my service…
My first visit I was very nervous! This was my first Brazilian ever and I didn’t know what to expect except for pain and awkwardness. I saw Diane and was amazing! She makes you feel comfortable and explains everything as she goes.
Yesterday was my second appointment with her. I’m going on vacation so I decided to get my underarms waxed In addition to a Brazilian. Let me just say I love my results! She’s definitely converted to a life long waxer lol.
If you decide to make an appointment go with Diane! You’ll love her and you won’t regret it!

I used to come here often and always had Brittany. I moved too far to travel back, so I went to a new location. After Christmas as a last minute thing I decided to run in to get my eyebrows done. Unfortunately Brittany was no longer there, and the girl who did my eyebrows did such a horrendous job. Literally took off half of one of my eyebrows. Can not remember for the life of me her name, but this left an awful taste in my mouth. I am giving 3 stars only because Brittany was that awesome, and if she were to ever appear again I would go out of my way for her!

I am new to the area and it was time to schedule a brazilian. I called this European Wax Center and, in a matter of just 2 hours later, I could come in for my appointment! That was exciting, but I didn’t really know what to expect from a big chain wax-​center. My previous experiences had been at a private operation.
For being a first time guest who lived locally, I received my wax half off — which can’t be beat. I ended up spending $ 35 after tip. Great. The technician was thorough, so I’m pleased with the results — but it was significantly more painful than any other wax I’ve done. She had some trouble with the hard wax due to her nails being recently filed too low (I mean, I don’t anticipate no pain… but I know from experience it could have been done a little better).
If I hadn’t seen so many positive Unilocal reviews at places just as conveniently located, I’d have rebooked. There are some decent packages available which they’ll tell you all about on your first visit (not in a pushy way. the staff was GREAT) — As it is, there are also cheaper and well reviewed alternatives on Unilocal right now.
Convenience and quick booking? Yes.
Execution? Acceptable.
Price? You can do better.

Not a big fan of waxing but let’s face it what woman is? I needed a bikini wax and after reading all these reviews and hearing such high praise for Kate I was keeping my fingers crossed she was assigned to me (I chose randomly). Vanessa helped me and she was awesome! Quick, no pain and made me feel comfortable in what is a fairly uncomfortable process! Highly recommend her!

Allison is amazing. Quick and as painless as possible. Clean, nice rooms. Great online reservation system.

This place is great… super clean facilities, friendly staff and great service. Highly recommend Rebecca!

I’m giving two stars, only because I know they can do better, but if I were to take into consideration my last experience solely even one star would be too much. I had an appointment a few weeks ago for a Brazilian, with a lady I haven’t met before (I went to her as she was available at the date and time I wanted). I’ve been waxing for years and I know how things should work, but this lady had no idea. I asked her for how long has she been working here and she avoided the question, but at the end she mentioned she was new. That pissed me off really bad, when you hire new people make sure they receive proper training before allowing them with customers, who pay a lot of money to receive your services! She was not able to properly apply the wax, which means it was not hot enough and don’t even get me started with pulling the wax, it was something similar to torture. Plus I had a Brazilian, how difficult can it be? Just wax everything! Which didn’t happen of course. So choose your waxer carefully and it’s better to wait an extra day than have somebody with no experience waxing your body.
Just saw Kate, best service ever! 5 well deserved stars!

This review is long overdue. I have been coming here since it opened and I have always been super happy with all their services from brow-​shaping to bikini waxes. It’s hard to find a spot you can trust they will always do an excellent job and with ladies that are always friendly and accommodating.
Quick tip– their packages are something to look into. This year I purchase the bikini package and it’s such an amazing deal!

I went here for the first time last week when I found out my go-​to wax place was closed on Mondays. The place is super clean and the staff was really friendly. The place itself has a bit of a corporate feel though. It seems like the receptionist has a bit of a script, and they are taught to up-​sell. I do love that you can book appointments online.
Surprisingly, the type of hard wax they use barely hurt compared to other places I have been. I have liked the results so far (it has only been about a week) with no sign of any hair growing back yet. So happy I found this place!

Go check them out & ask for Juli — Shes the best!