Josh Elbert – State Farm Insurance Agent

I started with this office after moving into town. A month into the policy, I get «cancelled» because Underwriting said I was married (which I’m not) and I have less than two weeks to fix it. I call after five on the same day that I get the letter, and his number is rolled to the after hours customer service even though his office closes at 5:30. Not knowing what to do, I call a different office (Rory Wold) and Jeff goes out of his way to try to help me. Long story short, this office treated me condescendingly and Elbert treated me as if I was lying and had to call/​email numerous times and got different (or no) answers each time I called. Had to do all the leg work on my own to resolve this matter. It looks like I will be going to Rory’s office. Don’t let this office fool you — they won’t help you when you really need it. Need zero star or minus.
Be aware and beware that Elbert and Cunningham use the same office and share the same employees.

Josh Elbert has been providing fantastic service for me for 3 years. It didn’t take long for me to realize Josh knows what he is doing. He has always been very prompt with getting forms ready for me and answering my questions. And if his company does not provide the type of insurance I need, Josh points me in the right direction. He is a good man through and through.
I can depend on him and I am glad I found him.