Kevin Wu, DDS

I feel like the dental assistants are good! As for the Wu’s, Kevin is a competent dentist as far as I’m aware. I saw Julie one time and I’m glad it was just the once. She did two fillings for me. One was in my front tooth and you could see looking in the mirror that she didn’t fill it in all the way. I had to go back and get numbed and drilled again so it could be fixed. Now I’m seeing (for the first time visibly) a cavity in the other tooth she did and I’m thinking she didn’t fill that one all the way either. This is a very expensive dentist and for the work they do and lack of people skills (scared of the dentist? too bad!) you can get better and cheaper service from other places in Medford.

In my opinion and based on my experience, I believe the «Wu Family General Dentistry» practice in Medford, OR placed my dental, physical, and emotional health at significant risk because Dr. Kevin Wu drilled four teeth too deep, and then put in crowns that were not supported by what was left of the teeth.
I went in on 10/​28/​2014 for a «deep» dental cleaning and x-​rays. I was told by Dr. Julie Wu that it was necessary to get 4 crowns on my four maxillary incisors (your four front teeth on top) because «they could no longer be filled».
Between 12/​08/​2014 and 01/​07/​2015 the four teeth were prepped and permanent crowns were seated.
Ten days later on 01/​17/​2015 one of the lateral incisor crowns (tooth # 7) broke off. On 01÷20÷15 I went back to Dr. Kevin Wu. Not only did the crown break off but also the healthy tooth inside the crown. I was told by Dr. Kevin Wu that I had no option and he then «had to extract what remained of the tooth» and he made a temporary bridge.
On 01/​29/​2015 a second lateral maxillary incisor crown and tooth broke (tooth # 10). I will not go back to Dr. Kevin Wu for fear he will only give me the option of extracting the second tooth. I still wake from nightmares after the extraction of tooth # 7.
Two out of 4 crowns have broken off in a matter of 22 days. I am afraid to eat anything for fear the other two crowns will break off.
After paying Wu Family Dentistry over $ 4,400.00 (between my insurance and myself), I am left missing two teeth and the fear of losing the other two.

Do not go to these two dentists! I went for what I thought was a routine replacement of a filling that had dropped out. Dr. Kevin Wu told me the tooth was too weak to support a filling, and said I needed a crown. I believed him; he is a dentist and if you can’t trust the professional opinion of a dentist, who can you trust?
He put in the crown, and then suggested I have another crown put in next to it because that tooth was also weak and he wanted to «match the coloration» of the two crowns. Stupidly I agreed. Within two weeks one of the crowns broke off, with what he left as the tooth to go inside the crown also breaking off. I was eating rice and vegetables at the time!
He drilled out what we thought was the remaining tooth and he put in a bridge. I went to another dentist, and he said he has seem many patients of the Wu Family Dentistry practice who had unnecessary work done. He explained the Wu’s are more motivated by «cosmetics» than actually healthy tooth restoration. He told me I should have stopped Dr. Wu when I went back for the broken crown, and I wouldn’t spend the rest of my life with a bridge, and I would have saved a ton of money.
Again, avoid this «practice» and advise any friends to avoid them. I don’t know what Dr. Kevin Wu learned in Beijing, but apparently it was how to make the most money off unsuspecting American patients!

We have been going to the Wu’s for many years. Julie Wu spends so much time with the children that she is not as competent dentist for the more complex procedures but we usually are given a choice which dentist to use or Kevin automatically comes in for certain procedures.
Julie is marketing oriented and will suggest procedures that may not be entirely necessary at the time.
The office uses the latest technology – maybe more expensive – but worthwhile in the results.
The rest of the staff are very friendly and competent.
Over all they have done excellent work for us and we are very glad to have good dental insurance.

New to the area, I will continue looking for a dentist who won’t trash my mouth. I’ve never experienced such roughness! My bite was off afterward and it broke off a piece of tooth. Think I went back to have them fix it? No way.

I personally prefer the Dr’s Wu and their practice over any other. I had to have 2 fillings put in over a year ago and have had no problems since. Their staff is extremely courteous and professional, and are always willing to accommodate any requests I have. I would recommend them to anybody.