Uppercase Computer Solutions

I’ve been coming here for a long time, and for numerous issues. The staff are always friendly and courteous. And the prices are always fair. Highly recommended!!!

I took my computer here after getting nowhere with Apple. Turns out my computer needed an entirely new hard drive. Reasonable price, they got the job done pretty quickly, and now my computer works awesome! Thanks guys!

Excellent customer service! When my computer was down they were friendly, accommodating and quick. They worked around my schedule so my work computer was only there for the time they needed to fix it and everyone I dealt with was extremely nice and knowledgeable.

Very personable staff and a great deal. They were honest with me that a repair I wanted (keyboard problem) would be pretty expensive, so they (for free!) fixed up a little workaround of the problem for me. They did several things that they could have nickle-​and-​dimed me for: cleaning the screen, replacing the little rubber feet on my laptop, etc. and included it all in the cost of the repair. The repair itself was less expensive than they originally thought it would be, because it was fast. (When was the last time you got charged LESS than quoted at a repair place?)
The staff was very welcoming (not the experience I have had at other computer shops, unfortunately) and I overheard them kindly and patiently helping other customers, too. Because the repair was quick and the shop was empty, the technician let us watch what he did and explained a little of what was going on as he went. Pretty cool.
I’m just visiting Medford, but I’ll definitely return to Uppercase if I have the chance, even if that means putting off a repair for a while.

I have not actually had anything repaired here but wanted to comment on the staff.
I have been in twice with computer problems (too long of a story). I had some questions as to what I should do. They were patient and helped me quite a bit. In my situation there was nothing they could do, other big companies were at fault. They also told me that I didn’t need some services I asked about.
It showed me they are honest and helpful even if they couldn’t do anything.
When I do need their services I will be back, definitely!

Great FAST service! On Time — On Budget!!! Quick resolution to my Outlook email and sluggish running issues. I am a repeat customer (several different computers) and have been 100% satisfied with each transaction. I would not even consider taking my computer anywhere else!

I was having computer issues so I took it in to Upper Case. They diagnosed the issue and fixed it. They only charged for the parts, good deal! Reasonable cost and local what’s not to like.

Uppercase was awesome and the prices were great too! Doc was very professional and friendly. Very knowledgeable and had a short turn around time. I will not go anywhere else for my computer needs.

When I was in Oregon a couple months ago when my laptop battery died and I needed to get a new one asap! My friend recommended Uppercase because she had her computer repair there and they did a really good job. I called UpperCASE and they had the battery I needed at an affordable price.

I highly recommend these guys. They are fair, smart, and fast. What more could you want? They had an easy, inexpensive fix for my laptop and finished it in two days. If I have trouble again, I’m going back.

My laptop had issues with the graphics and overheating. I took it to well-​known computer places and right away they asked for $ 200-​$ 300 upfront. UpperCASE took a look at it, diagnosed the problem for free, then fixed the problem for less than $ 80! The staff are very pleasant and knowledgeable. I will definitely go back.