Akron-Medina Veterinary Hospital & Pet Resort

I had to travel out of town for a 5-​day conference and it was suggested that I try the services of A-MVH&PR by someone who regularly leaves their dogs there. I stopped in one day and was shown around the «kitty condos» and they explained their services, requirements and fees to me. About a week before my trip I called and made a reservation with them.
The day of my trip I took my cat in, along with a couple of sweat shirts he likes to sleep on, thinking that would give him familiar scents to ease his fears. When I got there I was told there was no record of my reservation (next time I’ll get a reservation number). No problem. They entered him into their system. I left a number where I could be reached and hit the road.
On my return I went in to pick him up. They placed him into the carrier while I paid the bill. When I got home and let him out of the carrier the first thing he did is he immediately went to his bowl and ate some food and drank water. As he moved around I could tell he looked a lot thinner than when I left him, so I weighed him and found he had lost approximately a pound and a half. As I had just had him to the vet the week before boarding, I knew he had been at 14 pounds. A pound and a half weight loss for a 14 pound cat seemed rather dramatic, almost 5 ounces per day. I then went into the carrier and brought out the sweat shirts. Unfortunately, they were urine soaked. I remembered watching as the lady prepared his carrier and how she pulled out the shirts from the condo and inspected them quizzically before putting them into the carrier. My belief is they were already soaked and she placed them into the carrier with the cat. COULDN’T SHE HAVE PLACED THEM IN A PLASTIC BAG?
Overall, I don’t understand why they didn’t mention to me if he had any eating problems. They said nothing, just took my money and handed me the cat carrier. He used his liter box only once on the day he arrived home, so I know he hadn’t been eating. Sorry, but I don’t think I will use the Akron-​Medina Pet Resort to board my pets again. Maybe they are good for dogs, but I would not recommend them for cats.

This is pretty much the only place I take my dogs for exams, annual check-​ups, boarding, and grooming! Dr. Hicks has been my pet’s Vet for 9 years, and I never feel inconvenient to drive an hour for my pets to go see them. My dogs don’t seem mind going there at all for exams or grooming. they are happy to go there.
They might be a little pricy, but I trust them with my pets.
All the staff are very gentle to all the pets there and welcome them with their names!!! Dr. Hicks is very polite and very caring to the pets and the pet owners.

Dr. Hicks is a knowledgeable Veterinarian who cares as much about your pet as you do. The staff is awesome and accomidations at their pet resort are beautiful, with large fiberglass cages that are kept spotlessly clean. I would reccomend them to anyone who loves their pet.