North Gateway Tire Co

North Gateway Tire is simply top notch in customer service! The best I’ve EVER come across. Respectful, friendly, knowledgeable, honest, efficient, they have it all. Just one look at the waiting area shows how much they take care of their customers — free popcorn, coffee, wi-​fi, TV, clean bathrooms… the list goes on. They will even shuttle you to a store or restaurant nearby while you wait & come pick you up when you are ready! Thanks guys for never disappointing! You guys rock, many businesses could learn a lot from you! And I forgot to mention, the work they do is top notch as well!

I heard about these guys from a friend and when I realized that my tires were not only leaking from wear and tear, but that I could actually get snow tires here AND storage for my off-​season tires, I was definitely going to give them a try.
I was thrilled with the service — I called ahead, they were able to take me right away AND the best part of all is that waiting was easy because they had free WIFI and an office space where you could plug in your computer and get work done.
I would recommend these guys to anyone and everyone. They are conveniently located for me — but it’s worth the drive if you aren’t a Medina resident.

I’ve been coming to North Gateway since I first got my license. The guys here are great! They are honest about what your car needs and don’t try to rip you off, even though I’m a woman and know pretty much nothing about cars. They always try to get you the best deal. I feel comfortable and well taken care of when I come here. They found a nail in my tire during my last tire rotation and patched it for free. Thanks for being awesome!

One of the best total auto service places in the area. Their tires are always reasonably priced, and they are super friendly. I reccomend all of my friends and family to them whenever they need service done

I’ve always received nothing but not notch customer service from North Gateway. They are always ready to help and have the proper equipment to load balance larger tires. 35″+

The staff is always friendly. If you buy tires here, they always rotate them for free, with no grief. They treat all customers the same. Which is a bonus. In the spring they have hot dogs for free while you wait and honestly, doesn’t that say it all?

North Gateway is the best car care place ever! Some people would think that I’m exaggerating, but after having great service for many years with the Hill brothers at North Gateway, this is completely true.
My parents take all of there cars (6) for all of the basic maintenance along with other services which they keep adding. Our cars are mostly in North Gateway for oil and filter changes, along with brake jobs and tire changes. The guys at the Service Desk refer to my mom as «The Fleet Manager» which I love. My dad called one time to see if our car was finished, he did not realize that we had another car in the shop. The guys laughed when I called 10 minutes later to see if the other car was finished. North Gateway does all of this at a good price and great people. If they do not perform something that needs to be done to your car they will tell you where to go.
North Gateway is definitely five stars in my book!!!