The Salon Professional Academy Salon

Mixed feelings, 1^st time, I got haircut by instructor so it came out good, the student had NO idea what she was doing, the place had a nervous, uneasy feeling, with lots of drama. 2^nd time was for color, OMG, STAY AWAY! I wanted jennifer anniston brown w/​blonde highlights, and it came out blackish purple, I wanted permanent color, and the instructor was a total dipshit, 1^st they started doing my roots orange to match my boxed hair color I wanted gone, when I said No, thats NOT what I want, then they did a glaze that washes out with the blackish purple, and charged me for it, went in thinking 26 for a color, came out paying 56 under duress of security gaurds they called to make sure I paid, NEVER AGAIN! I reported them to the BBB and they did not respond, also stopped payment on my credit card! They LOST a customer who would have spent alot of money there, massages, facials, nails, etc., NOPE, NEVER AGAIN! After reading these reviews, glad I didnt waste my time calling, they never answered the BBB or my emails either!

Why do we as consumers continually allow nail salons to lie about how long the wait will be before you get service? I was told 15 minutes. Its now been 25 minutes and still waiting. This is the third chair I’ve been moved to. STILL WAITING!

I was curious to find out more about this place and stopped in while I was at the Melbourne Square Mall. I was very impressed with how I was greeted, the mood was upbeat and happy. As to the physical layout this place nailed it! I get a cutting edge feel, high techie ceilings, rich colors and fabrics. The design and layout makes you feel good. The team or employees (not sure what the term is) were eager to help me, showed me around and introduced me to some of team. I didn’t have time for a cut but no doubt I will be back for a cut with my son, and after that a massage. The pricing is excellent and I see a lot of value in it.

Yeah went there about 2 years ago to get my hair cut by my friend Dylan. Unfortunately someone else had to cut my hair and she totally messed up my hair. She gave me me layers and I did not want layers and the layers were so uneven it wasn’t even funny. Called the managers the next day and they said the would not do anything. The people working in there are STUDENTS!!! Will never go back

Went in wanting rich brown hair (showed pic of Kate Middleton) walked out with purple black. Hair swatch was approved by supervisor and she even took over at many parts of the process. I’ve called twice to ask what to do, for a redo, or to at least inform the hair stylist of what happened, everytime says supervisor will return my call and no call back. My hair feels healthy and the cut is cute but BEWARE OF DYE JOBS! It also took 5 hours. I would have asked for them to fix it there but the salon was CLOSING. I realize they are students but 2 different supervisors did approve/​see everything and didn’t say anything… very disappointed. Have an engagement party on saturday with my high school friends and have to go with black hair (pale skin and light eyebrows) yay…

I went in for a men’s haircut and I received a haircut from Jinilin. She gave me an amazing haircut. She was very professional and accommodating. I will definitely come back to get another haircut from Jinilin. I highly recommend her.

The instructors are worse than the students! On several occasions I’ve felt that the semingly professional staff were rude and arrogant. The students are learners yes so they are not as comfortable doing trendy cuts since they don’t follow the typical symetrical guidelines taught. We had both my son and my S/​O hair cut and neither of them were pleased. My son I had to leave with because he was crying. The instructor that took over for the student (I don’t think she felt comfortable doing a trendy scene kid hair cut) comepletly had no idea what he was doing and would not refer to the picture given and just kept cutting shorter and shorter. My son likes longer layers and swooping banks. he ended up with above the ears page boy/​bowl cut. Awful! Never again. For us not worth the cheap price.

SO, I was in Florida visiting my relatives before Christmas and I was in dire need of a haircut. Well, not a crazy new haircut, but just a trim to get rid of those split ends and let my curly hair actually curl again.
But I hate paying a ton of money for just a trim, so when I asked my aunt she told me about this place where she got a trim before. This Salon is basically an academy where students are on a year long program learning how to cut hair. For $ 10 they get to shampoo and condition your hair and attempt to give you the haircut you need. How horrible can a trim go? I asked myself on my way to the mall.
The girl who cut my hair was really focused on getting her job done, but afterwards I noticed some of the split ends were still there; don’t blame her though, my hair has a million layers and I asked her only to cut half an inch or so. When it came to the bangs, she didn’t know how to cut them while my hair is still wet so she asked one of her supervisors who did it for her while explaining how to get it done.
Overall, I think this is a great concept and such a decent price. Would definitely go back again if I am in the area.