Designs by Guzzardo’s

My brother and his family sent me Valentine’s flowers via 1800flowers which was fulfilled by Guzzardo. They were delivered on Saturday, Feb 13 and the roses looked sad but the purple stock and pink filler flowers were broken and dead. I’ve seen nicer arrangements at the gas station. I tried to salvage the flowers by recutting them under water and adding my own floral food (none was included), however, by Monday, they were all dead. I looked up the arrangement on the 1800flowers website and it cost $ 89 plus handling. Not good. I do give Guzzardo 2 stars, though, because they did redeliver a new arrangement on Tuesday. Those flowers lasted a few more days, but were still delivered with falling petals.

DO NOT USE TERRIBLE SERVICE AND FLOWERS!!! My husband ordered flowers from this «florist». They did not send everything that my husband ordered. When we tried to call Designs by Guzzardo’s they hung up. We called back and was hung up on again and AGAIN!
bad manners = bad service and bad flowers!!!

I ordered through
and my order was sent here. The order was supposed to be delivered on December 30 to be there on time for my mom’s birthday on New Year’s Day. The order was «delivered» to my mom’s neighbor because their delivery person said my mom was not home, which was not true. My mom went to pick up the flowers from next door and the arrangement was wilted. I called FTD and they refunded me 25% and said they would contact the flower shop and have them redeliver on Monday January 4^th. This never happened. I called FTD on January 5^th and they said it was due to a «glitch» in the system. I got a full refund from FTD but it really does not make up for my mom not having anything for her birthday.

This is the ABSOLUTE WORST FLORIST anywhere. DO NOT EVER use them and if you place an order through any of the services make sure you specifically request to NOT have it fulfilled by them. They delivered basically dead roses to my random neighbors house yesterday that my boyfriend had sent to me. Then Juan called me and said it is their policy to drop off at any neighbor if the recipient isn’t home. He proceeded to hang up on me. When I called him back he refused to pick up. Then when I called their «business» number no answer. There isn’t even a company listed on the card with the flowers… now I see why for obvious reasons. When I called today the manager «Mike» came to the phone, was completely rude dismissed the fact that the flowers are basically dead and the fact that it’s their policy to leave at neighbors. I asked him if Teleflora knew of this policy and he proceeded to hang up. Designs by Guzzardo’s can’t possibly be a real business. It seems like amateur hour for people picking flowers out of the garbage and repacking them to profit off flower service leads. Do yourself a favor and stay away, far away from these rip off artists!!!

I placed an order through 1 – 800 flowers «Fruit Bouquet» site and regretting having made that order. This is the location that filled the order and must serve all of the Chicago-​land area for the fruit arrangements. It showed up about an hour before the end of the day, so nobody was left in the office to eat this. Additionally, balloons that were ordered were not included and pieces of the fruit arrangement had to be thrown out because they had been crushed — likely by something heavy placed on top. I was given the option of having this re-​delivered, but there’s really no point if this is the same location that is going to prepare the redelivered item. What a waste of money.
Granted, I ordered this partly as a joke, but I didn’t expect the order to also be treated like a joke.

I ordered flowers through Teleflora for Valentine’s Day. I also paid extra to have to delivered before 1pm. I called around 3 to see why they hadn’t arrived and they said they cannot guarantee early delivery and that I should ask for my money back from the priority shipping. They also guaranteed I’d get the flowers on Valentine’s Day. The flowers never came and trying to get ahold of this business is nearly impossible. I would never use them for any kind of purchase. Completely awful.

Totally ruined the surprise, called recipient a full 24 hours ahead of time and told them they would be getting flowers, made an asinine assumption that they were delivering to hospital and used that as justification for botching things up. Spoke with a «manager» who unprofessionally introduced herself as Jenee/​Genea (not sure how she spells it and made it obvious that she could not careless about ruining my «surprise or whatever» very unprofessional operation here who do not grasp the knack of gift giving I would not recommend that you trust them with your special moments.

This is the WORST place ever. I ordered flowers through
days in advance of the delivery. The flower delivery was guaranteed to be there by 5 pm and the driver arrived at 6:30 pm when the business was closed. The driver contacted the recipient and told them they would deliver the flowers the next morning. The next day the by 2 pm the flowers hadn’t been delivered and the driver couldn’t be located. If you want to do something special for someone don’t order from them. I called the location and the manager hung up the phone, and said they don’t have «GPS on the drivers. The worst place EVER!!!

TERRIBLE. The roses I received for Valentine’s Day were embarassing. The tops were bent and they looked like they were two weeks old. Also, I was supposed to get a replacement bouquet, which never arrived.

I had ordered flowers thru 1800flowers and the order was sent to Designs by Guzzardo’s to be fulfilled. They were supposed to be delivered by 7pm on the 31^st. Around 7:30pm, when they had not arrived, I called 1800flowers and they stated the delivery driver sent an update stating he dropped them off at 6:30…Hmm, interesting. I check with my doorman and no flowers had been delivered for me. Shortly after that (745pm), I receive a phone call from the delivery driver stating that he is running behind schedule and won’t be able to drop them off till the following day (June 1). That is strange seeing as he told 1800flowers that he had dropped them off. Hmmm. I requested that he drop them off at 8am on June 1.
To the delivery persons credit, they were dropped off this morning at 745. However, they just dropped them with my doorman and left. They didn’t ask for a signature or anything. However, why would they?- they had already told 1800flowers they were delivered at 6:30 the previous evening. Hmmm, again. The flowers, while beautiful, are already starting to wilt and have brown spots on them. Also, the greenery with the flowers has brown/​dead spots all over it. Also, there was no water in the vase. There was condensation showing that there used to be water, alas there was none left. When I called the florist directly to inquire why there was no water — I was told that they tend to overfill the vase and since the delivery drivers use their own vehicles some of the water spills out during transport… Hmmm, yes I can understand that, HOWEVER there was NO water. The woman on the phone seemed completely unconcerned with my question. She also stated that they re-​do the flowers every morning for re-​deliveries. I find this highly doubtful since my flowers showed up sans water and already wilting. Guess I will just have to take her word for it.
Customer beware– I would highly recommend finding another florist to fulfill your floral needs.