Melrose Nail

I agree w previous reviews stating the time you are asked to wait is longer than they make it sound. I was told to «pick a color» and waited and waited and waited. I walked out. The sad part is my husband got me a gift certificate for Xmas to this place (as this was where I used to go last year.) I believe this place is not the place they used to be. I left and paid full price for a mani/​pedi at a salon down the street. That place does a much better job. Also, their gel does not last two weeks and the place down the street lasts three weeks! This place needs to be honest and upfront w people and give honest waiting times. I do not mind waiting as long as I am not mislead about the waiting time. Hope this place changes for the better so I can use my gift cetificate. or I will go when I have hours to spare and do not mind being lied to about the waiting time or having a subpar mani and pedi.

If you want a no-​thrills but super well done mani or pedi come here. The décor is really outdated and in need of repairs but ALL of the technicians do an awesome job. I never make appointments and consistently get paired quickly with a technician who does a fantastic job. It’s also a good sign that you see the same women working there for years. The owner is often around and makes sure that she is only hiring skilled workers. The pricing is really moderate and my manis/​pedis last longer than anywhere else. This place is consistent and has really convenient hours. If you are looking for fancy chairs and a modern ambiance, do not come here. If you are looking for a well-​priced EXCELLENT manicure/​pedicure at a convenient time, this is your place!

This place is awful. Every time (which is probably about twice a year) I go in to get my eyebrows done I get burned because they don’t blow on the hot wax before putting it on your skin. I went in yesterday hoping they would do a better job and my face is currently scarring because she burned my eyelid and upper lip so bad. Awful service for any type of waxing, I recommend yen and crew.

Never again! Rude women that work there, crappy/​overpriced pedicure. This was my first and last time in this establishment.

I have been to this place a couple times now and have always thought they were «meh,» maybe a three star place. My nails and eyebrows always looked decent after leaving but the pedicure and manicure experience as a whole is below average. They also are not super welcoming or friendly. But It was easy for me to get to and has good hours, so I kept coming.
Today will be the last time. I had the day off and walked in at about 10:30 on a Friday. I figured it wouldn’t be too busy. There were two or three people waiting in front of me which I guess is busy for a small place. However I was asked if I could wait «a little bit» to get my eyebrows done. Only thing I wanted. Sure, I said, thinking that meant 15 minutes tops.
I suppose I should have asked what that meant because 35 minutes later I had to seek out the woman who originally told me «a little bit»…5 more minutes, she said, with no sympathy.
10 minutes later the woman I’ve been waiting for (apparently) came out and attempted to take someone else before me. The woman told her she should take me first as I was waiting a long time for this ten minute process. She said no! I said I had to go and left immediately. I understand being busy. You should have told me how long the wait was when I walked in and I would have left no harm no foul. But you try to get the cash by wasting my time.
Never again.
By the way this is the first review I have ever written. I have looked at Unilocal for other reviews for years. This is the first experience that has inspired me to write something. Hopefully next time it will be the other end of the spectrum.

Lots of old nail polish, very busy all the time, you wait for a while. The girls I had do pedi’s did a good job with cuticles, but I just couldn’t do the old polish plus the wait.

Appointment whores. Made an appointment at noon for 1:00 appointment. «Sure, come on in» they told me. I wasn’t taken until 1:45.

Love this place. I’ve been coming here for years and never had anything but great a experience.

I’ve tried every nail salon in the Malden/​Melrose area and have just had the best experience here. My nail technician has been incredibly friendly, scrubbed my feet and massaged my feet and legs with more care and attention than I’ve ever experienced before, and I didn’t even have to wait as a walk-​in. I know exactly where I’m going from now on for my mani– pedis!

Went in becuse they are open later for those of us who work until 5pm. Unfortunately, I paid $ 25 for a shellac manicure done in 15 minutes and ended up chipping after 2 days. Never going back.

I’ve gone to this salon for 10 years. Still go even though I’ve moved 35 miles away because the pedicure from Cindy is THAT GOOD. It’s not just cosmetic if you get my drift. I read some of these other Unilocal reviews. One where someone used this page to promote their own salon (uncool) and others that I think sound suspiciously like they could have been written by local competitors. I tried to find a salon in my new city that did as good a job and had no success. So I drive 40 minutes to Melrose. What does that tell you?

Walk in girl told me to pick color. Then she soak my feet for 15 min and no one came over to me. Wish they told me that they were really busy. Only has time to get feet done and they rush on that. They charge me full price for half of the work. Will not be going back.

I love this nail place! I have been a loyal client for 4 years. My nail technician’s name is Cindy. She is lovely! She is super attentive and thorough. Please note that if you don’t want to wait it is best to make your appointment.

They are so nice and friendly! Vivi is amaaaazing! I wish I can bring her to California. My gel manicure lasted for 3 weeks after the wedding! It was fabulous! She took each nail and dried it individually under the UV dryer. I think that made the difference. All the other gel manicures I have had are not even close to lasting as long as Vivi’s did! And she is so sweet! I had a great time in Melrose and this place only made it better!

Went today. Had an appointment at 10. Got seated around 10:30. Water got cold. She started pedicure at 11. Said sorry. I had to leave with no manicure. I waited 20 min for nails to dry. My nails are smudged and the color is peeling off. Now I have go get them done elsewhere tomorrow. Such BAD BAD practice. No discount, no gift card for free manicure. I NEVER treat myself ever so this was highly disappointing.

Not. Good.
Everyone has been raving about shellac manicures and I finally caved and went to Melrose Nail to get them done. Price was comparable to the other salons in the area — $ 30.00 for the manicure.
I was disatisfied from the beginning. I chose a french manicure and the shellac was lumpy and clotted in places. The white tip on the top was uneven from nail to nail. The manicurist did the white tip free-​hand, but honestly, a child hyped up on sugar could have done a better job.
Two days later the manicure began chipping. Shellac is supposed to stay for 2 weeks!
I went to another salon and had them redone — much better job. Don’t bother with Melrose Nail.

Came here with a group of seven, all prepping for my friend’s wedding the next day. To try to calm the nerves of the bride, we scheduled a little time in for some relaxation with some manis and pedis. I don’t have much experience myself getting my nails all done up as I usually just do them myself at home, but seeing as this was a special occasion it was definitely worth it. When we arrived, we pretty much took over the shop, and the entire staff was friendly and efficient and kept us moving along (but never once did we feel pressed to leave or hurry up which was nice). Some of us went for the full pedicure and manicure, others just the manicure. Everything I saw came out great and the French manicure I got is still holding up today.